CardUp (Do not post or ask for referral code)

[pcmdan]

ah? Don't have $62 ah.

I thought $88 promo is to give you back.

I must be mistaken. lol.

If so good...I whack $3.4 admin fees ($130 payment) to get back 84.6 haha

 

[item2sell]

Yeah. Too good to be true. Hahaha

 

[fone]

Anyone with issues for Cardup payments?

Made payments for AIA (ie 3x payment of $500). AIA says they only received partial (ie 2x payment of $500, with $500 outstanding), while cardup say all payment made.

Who to chase?

 

[vsvs24]

Just thinking, will HSBC Advance credit card give rebate for cardup ? 3.5% rebate if you have HSBC advance bank account. Max rebate $120.

 

[vsvs24]

Anyone with issues for Cardup payments?

Made payments for AIA (ie 3x payment of $500). AIA says they only received partial (ie 2x payment of $500, with $500 outstanding), while cardup say all payment made.

Who to chase?

Oh dear. Hope I don't have the same issue for my 2 payments to Great Eastern charged today.

From cardup FAQ :

When will my payment arrive?

CardUp Team February 03, 2017 17:21

Your payment will arrive with the recipient on the payment due date indicated by you during the payment setup. Please contact us at hello@cardup.co if you have problems with your payment or if it has not arrived within the specified timeframe.


Did you check if you indicated the same due date for all, same policy number and receive 3 emails that it has been processed ?

Hope your problem can be resolved.

 

[fone]

Your payment will arrive with the recipient on the payment due date indicated by you during the payment setup. Please contact us at hello@cardup.co if you have problems with your payment or if it has not arrived within the specified timeframe.


Did you check if you indicated the same due date for all and receive 3 emails that it has been processed ?

Hope your problem can be resolved.

Made so many payments, only this policy got problem, haha.

Already emailed, and cardup has said the payments has been sent.

Two possibilities:
1) Cardup messed up the payment
They only sent me confirmations of their payment ID, I'm requesting for the actual transaction from their bank for those payments.

2) AIA finance department failed to record all my payments. Given the size of the company and amount of transactions they have per day, it is not surprising if they did that. So far, I've only spoken to customer service, which can only tell me what their finance department told them. From what it sounds like, they have yet to confirm which ones they receive and which one they did not. Ask them go dig and confirm.

Though (2) might sound to be more plausible, we also cannot rule out (1). Afterall, I believe all these are processed by humans on Cardup end. I also hope is (2) as it also means I'm not late in my premium payment.

 

[vsvs24]

Made so many payments, only this policy got problem, haha.

Already emailed, and cardup has said the payments has been sent.

Two possibilities:
1) Cardup messed up the payment
They only sent me confirmations of their payment ID, I'm requesting for the actual transaction from their bank for those payments.

2) AIA finance department failed to record all my payments. Given the size of the company and amount of transactions they have per day, it is not surprising if they did that. So far, I've only spoken to customer service, which can only tell me what their finance department told them. From what it sounds like, they have yet to confirm which ones they receive and which one they did not. Ask them go dig and confirm.

Though (2) might sound to be more plausible, we also cannot rule out (1). Afterall, I believe all these are processed by humans on Cardup end. I also hope is (2) as it also means I'm not late in my premium payment.

Wah. If it is (1), will affect cardup's reputation. Can't even do the only one thing they are set up to do properly.

Insurance companies don't receive a lot of payments by bank transfers so maybe they fumbled. Anyway, do keep us updated. Good Luck.

 

[happywitchprincess]

UOB ONE Card

UOB One Card just added more T&Cs. It now excludes:

(g)any payments made to government institutions and services (for example, court costs, fines, bail and bond payments, tax payment, postal services, intra-government purchases and any other government services not classified here);

Anybody knows if Tax Payments, Income Tax, Insurance payments via Cardup.co still valid for UOB's 5% rebate? I called up UOB on two separate occasions, but both CSO didn't know what I am talking about.

 

[Joseph99]

can use cardup to pay NTUC insurance ?

 

[vddgnd]

Just thinking, will HSBC Advance credit card give rebate for cardup ? 3.5% rebate if you have HSBC advance bank account. Max rebate $120.

Excluded, shared by user real experience.

 

[vddgnd]

can use cardup to pay NTUC insurance ?

Previously cannot, you may request CardUp to add if you know what bank account number to pay NTUC insurance.

 

[star2008]

UOB One Card just added more T&Cs. It now excludes:

(g)any payments made to government institutions and services (for example, court costs, fines, bail and bond payments, tax payment, postal services, intra-government purchases and any other government services not classified here);

Anybody knows if Tax Payments, Income Tax, Insurance payments via Cardup.co still valid for UOB's 5% rebate? I called up UOB on two separate occasions, but both CSO didn't know what I am talking about.

To the credit card, payment is made to Cardup, not to any govt institution.

 

[fone]

Wah. If it is (1), will affect cardup's reputation. Can't even do the only one thing they are set up to do properly.

Insurance companies don't receive a lot of payments by bank transfers so maybe they fumbled. Anyway, do keep us updated. Good Luck.

Not bad, Cardup called me within a few hours, say they will include all proof of payment and help me take it up with AIA directly. So probably not (1).

 

[newjungle]

can use cardup to pay NTUC insurance ?

Sorry, it is not NTUC i paid...

 

[vsvs24]

Not bad, Cardup called me within a few hours, say they will include all proof of payment and help me take it up with AIA directly. So probably not (1).

That's good. Easier for them to talk to insurer directly since they paid the payment and can show supporting documents.

 

[savinmax]

Hello, does anyone know if CardUp transaction is counted as Card Spend for SCB Bonussaver or MB SaveUp ?

Thanks in advance

 

[pcmdan]

Hello, does anyone know if CardUp transaction is counted as Card Spend for SCB Bonussaver or MB SaveUp ?

Thanks in advance

Maybank yes for both

SCB I don't have can't help

 

[shpesft]

It’s counted as card spend for Maybank Plantinum Visa Card/SaveUp account.

Hello, does anyone know if CardUp transaction is counted as Card Spend for SCB Bonussaver or MB SaveUp ?

Thanks in advance

 

[fone]

Hello, does anyone know if CardUp transaction is counted as Card Spend for SCB Bonussaver or MB SaveUp ?

Thanks in advance

It should. It counts as spending for my SCB VI card, with miles/points.

 

[ianndaisy]

I plan to try pay my this month's rent (3k+) by cardup withmanhattan card. Is it safe to use cardup? 3k is a lot for me...