Circles.Life Discussion Thread

Kusanagi

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this company should just rename themselves to Circus Life

really like a bunch of clowns

I signed up a CIS plan with them and ordered a multi SIM

I wasn't around to receive the multi SIM but the delivery man was nice enough to deliver to me on the same day in the afternoon

at around 10.30am, CSO from circus life called and said delivery fail and will reschedule to the next day despite me telling her that the delivery will be made later in the afternoon

I received it the same day nonetheless

I didn't use the multi SIM for around 2 weeks as still waiting for my phone to arrive

when I popped it in, I see that I don't have connectivity on the SIM card

so I contacted their Facebook chat for help. this staff I think needs more training because when I asked that whether my SIM is activated, she said yes, then told me that she will arrange for a new SIM to be delivered after going through some basic troubleshooting with me

received email for delivery nvm, when I logged in, it didn't allow me to schedule a delivery for my multi SIM, I had to do my own investigation then realized that the SIM card was not mark as delivered

so I knew Facebook help cmi I went to their Zendesk for live support
the staff there also don't seem to have adequate training. after further checking they said that it will be updated to be delivered and can expect SIM to be working after 30mins

obviously that wasn't the case, I had to perform multiple follow up then they discover that they didn't even tag the multi SIM to my main line

that was Sunday 30th July, the manager Jerick was nice enough to offer me $10 off for 6 months but I already made up my mind about porting out to another MNVO

Monday 31st July morning Multi SIM start to work, Now morning 1st August my multi SIM can't work again and they told me need 1 day to investigate. now I can't access my work app etc. I'm willing to bet they won't get back to me by today, will need me to follow up myself

really don't know how else to describe this joke of a MNVO
 
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Lynxlok94

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saw this promotion!
at

Lee Hwa Mobile​


Kw8t2Zz.jpg

Any idea when this promo ends?
 

Lynxlok94

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Yes, 4G. The outgoing calls does not even has a timer as its unlimited
Where else can we find this promo?
Just tried asking CL live chat support, and agent said this promo not available on their website so need to check with relevant team and will get back to me within today lol
 

Lynxlok94

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Its in-store promo.
mm Yeah I get it, but Circles.Life self proclaims as a digital telco, and even their live chat says they have no physical stores.
Was wondering where I can find this promo, if anyone else has seen it, where?
 

Beepbeep8

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mm Yeah I get it, but Circles.Life self proclaims as a digital telco, and even their live chat says they have no physical stores.
Was wondering where I can find this promo, if anyone else has seen it, where?
If Hougang MRT, Cheers Communication Pte Ltd facing Kang Kar Mall NTUC and i-tea shop beside multi pupose hall at Hougang MRT exit.
If Toa Payoh Central, a hp shop beside Courts
 
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swiftblade

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mm Yeah I get it, but Circles.Life self proclaims as a digital telco, and even their live chat says they have no physical stores.
Was wondering where I can find this promo, if anyone else has seen it, where?
Saw it at myphone near Toa Payoh central…
 

Lynxlok94

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Thanks for the replies guys, I went with ZYM's $10 Roam Plus plan.
Was looking at the Circles.Life plan for my wife as she wants eSIM for her convenience.

It really makes no sense that M1 and SIMBA are the only telco providing eSIM for phones.
 

gapboy

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Thanks for the replies guys, I went with ZYM's $10 Roam Plus plan.
Was looking at the Circles.Life plan for my wife as she wants eSIM for her convenience.

It really makes no sense that M1 and SIMBA are the only telco providing eSIM for phones.
CL have esim plans too =) myrepublic too
 

Lynxlok94

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CL have esim plans too =) myrepublic too
Yup but that's because they are M1 MNVOs.
I'm hoping for eSIM from Singtel or Starhub which at least have better coverage.

Edit: I also previously ported into MyRepublic 5G esim, only to find out that their 5G SA eSIMs somehow do not support my phone (S21 Ultra), despite my phone having 5G SA capability, and M1 5G SA SIM cards supporting S21 Ultra as well. I couldn't even add the esim to use it on 4G network, it just outright does not allow my phone to add it. They then told me to pay $30+ to replace the esim with a physical sim. Insta port out for me, but I guess they're enjoying the $20 bill i paid them for nothing.
 

Terminatron

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Does anyone have others ways to contact circles.life other than their chat and email?
I switched over from GOMO last Friday but their porting failed on Friday night. I have been contacting them daily for one week and their CSO all cannot provide any solution. Been a week without my mainline already. Incredibly frustrating.
 
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