SEVERAL DBS customers have reported double charges on transactions made using their credit and debit cards since Friday morning due to a payment processing glitch, with the lender's online banking services also down amid heavy traffic.
In an update on Friday night, a DBS spokesperson said the issue has been resolved and that automatic refunds are expected to be completed by this weekend.
The lender did not disclose how many customers were affected or the total value of transactions.
The Business Times understands that some accounts have gone into negative balances as a result of the glitch.
https://www.businesstimes.com.sg/ba...e-debits-and-deposits-bank-says-refunds-to-be