you are definitely right.
got into a weeklong ibanking to-and-fro with dbs cs rep who repeatedly told me i was awarded x2 on posting but yet blindly copy and paste me the old TnCs when i ask if there was any changes to the TnCs since it contradicts.
it took me throwing a fuss on how brainless their replies were before they finally realized and said that they will be updating the TnCs soon and that it is in fact official.
got into a weeklong ibanking to-and-fro with dbs cs rep who repeatedly told me i was awarded x2 on posting but yet blindly copy and paste me the old TnCs when i ask if there was any changes to the TnCs since it contradicts.
it took me throwing a fuss on how brainless their replies were before they finally realized and said that they will be updating the TnCs soon and that it is in fact official.
Mentioned before but got denied. Still staying true to my calculations of 2x bonus awarded for overseas transaction, balance 7x bonus on 16th.
