Eight Home Internet

[deathblade82]

Starhub Mobile service --> Starhub, giga, Eight

You left out MR, redONE and CUniq SG

 

[xiaofan]

that was the confirmation signal when i was choosing between SH and M1 (after the SH sales guy was telling me how the nokia beacon 1 was the best router in sg, and refusing to allow upgrade even with a fee. this alone was the decider)

fortunately i knew about the fee, and asked for confirmation. the sales droid just smiled and said, that fee was to ensure customer loyalty.

No more disconnection fee already.

One fee a bit different from Singtel/M1 is that they have the transport fee, for example, for my faulty ONT replacement.

https://www.starhub.com/personal/broadband/other-charges.html

Service Call Transportation Charge (Per trip to the same service address)	$13.08

 

[xiaofan]

You left out MR, redONE and CUniq SG

Hmm, I am not talking about StarHub based MVNOs here, but rather directly under StarHub.

Giga is a Starhub sub-brand.

Eight tries to hide the fact that it belongs to StarHub. But it is a wholy owned subsidiary of StarHub.

 

[loganrunning]

No more disconnection fee already.

One fee a bit different from Singtel/M1 is that they have the transport fee, for example, for my faulty ONT replacement.

https://www.starhub.com/personal/broadband/other-charges.html

Service Call Transportation Charge (Per trip to the same service address)	$13.08

think i'll stick to m1 for now.

 

[Epee]

All our PON access network is the same. GPON is up to 2.5G while XGSPON is up to about 8.6G. In SG, IMDA mandates a 1:24 split for residential addresses. Only difference is Nokia or Huawei equipment (maybe ZTE). Some use OEM ONT.

Cost wise you pay $13.50 to NLT per month. Maybe $50 one time for the ONT/R. The OLT line card and SFP. The transport back to the ISP POP. Lastly, the transit bandwidth. Plus the ISP needs to pay engineers, subject to endless audits etc. it’s hard to go below $20 (my estimate). At $20, you’re probably eating grass.

There isn’t much to differentiate between the providers. Latency to your fav websites and CGNAT are probably key considerations. The upstream CIR/PIR is another but you’re not likely to find this bit of info. If you want v6 blocks then you check if your ISP provides. Notice I didn’t put bandwidth as a consideration because 99.9% of home users (I made up the percentage but I really want to say the vast majority) don’t need 500Mbps, let alone 1Gbps, 3, 5, 8 or 10 (we can’t do 10 anyway).

Just sign up for the cheapest.

 

[alex22]

Hmm, I am not talking about StarHub based MVNOs here, but rather directly under StarHub.

Giga is a Starhub sub-brand.

Eight tries to hide the fact that it belongs to StarHub. But it is a wholy owned subsidiary of StarHub.

There's a filing on sgx i think for the incorporation

https://ir.starhub.com/newsroom/20250221_073436_CC3_HCHE1TYJIK9QEGGG.1.pdf

 

[alex22]

All our PON access network is the same. GPON is up to 2.5G while XGSPON is up to about 8.6G. In SG, IMDA mandates a 1:24 split for residential addresses. Only difference is Nokia or Huawei equipment (maybe ZTE). Some use OEM ONT.

Cost wise you pay $13.50 to NLT per month. Maybe $50 one time for the ONT/R. The OLT line card and SFP. The transport back to the ISP POP. Lastly, the transit bandwidth. Plus the ISP needs to pay engineers, subject to endless audits etc. it’s hard to go below $20 (my estimate). At $20, you’re probably eating grass.

There isn’t much to differentiate between the providers. Latency to your fav websites and CGNAT are probably key considerations. The upstream CIR/PIR is another but you’re not likely to find this bit of info. If you want v6 blocks then you check if your ISP provides. Notice I didn’t put bandwidth as a consideration because 99.9% of home users (I made up the percentage but I really want to say the vast majority) don’t need 500Mbps, let alone 1Gbps, 3, 5, 8 or 10 (we can’t do 10 anyway).

Just sign up for the cheapest.

Yup your breakdown is confirmed one.
Love the last bit "bai the cheapest".
Swee la
@Epee

 

[xiaofan]

More info are available now.

https://www.eight.com.sg/home-internet-roi

Already registered your interest? We’re rolling out sign-ups from 12 Nov, with priority to eight 5G customers. Check your email for next steps!

FAQ:
https://www.eight.com.sg/help/homeinternet

Critical Information Summary
https://www.eight.com.sg/wp-content..._CIS_28.80_10GGpbs-Home-Internet_20251106.pdf

 

[orlengtao]

Biggest question now is. Isit cgnat?

 

[xiaofan]

Biggest question now is. Isit cgnat?

I am pretty confident that Eight is not stupid and it will not use CGNAT.

But let's hear from the first batch of users.

 

[jess_sy]

Anybody sign up alr?

 

[Henry Ng]

Should have dynamic public IPv4 and /64 routable IPv6, since they will be using StarHub Infrastructure.

Need to see which plan they offer, at which price point and router bundle.

If 10Gbps plan at S$28 without router bundle, may not be attractive.

Why at S$28 without router bundle, may not be attractive?

 

[BBCWatcher]

Why at S$28 without router bundle, may not be attractive?

Let's suppose you're comparing Eight's plan to a $30/month plan that includes a "free" wireless router. You could sell the wireless router on Carousell for $60 (let's suppose). Even though the monthly charge is higher, the extra $60 up front more than compensates.

However, Eight is offering a 12 month contract instead of the more typical 24 months. The shorter contract commitment has some value. How much value depends on your situation.

 

[teoma]

I am pretty confident that Eight is not stupid and it will not use CGNAT.

But let's hear from the first batch of users.

If not CGNAT, that would be perfect! No other ISP have this plan and not use CGNAT right?

 

[BBCWatcher]

If not CGNAT, that would be perfect! No other ISP have this plan and not use CGNAT right?

If you're willing to sign up for a 24 month contract, WhizComms currently has a lower price and does not use CGNAT. WhizComms supplies an ONR which you might be able to bridge, but that's not guaranteed. WhizComms does not currently offer IPv6.

 

[teoma]

If you're willing to sign up for a 24 month contract, WhizComms currently has a lower price and does not use CGNAT. WhizComms supplies an ONR which you might be able to bridge, but that's not guaranteed. WhizComms does not currently offer IPv6.

The bridge piece is what I’m worried about. Why is it might and not definite?

 

[xiaofan]

The bridge piece is what I’m worried about. Why is it might and not definite?

Because they are not officially supported and you have to bridge the ONR by yourself.

Manual bridhing instructions in this thread, for both ZTE F8648P ONR and Nokia XS-240X-A ONR. Proceed at your own risk. YMMV.
https://forums.hardwarezone.com.sg/threads/singtel-10gbps-zte-f8648p-superadmin-password.6946718/

Singtel (WC uses Singtel Network and the same XGS-PON ONR models) has made the things more difficult along the way with firmware updates. So far the community has been able to find the work-around.

 

[Henry Ng]

Let's suppose you're comparing Eight's plan to a $30/month plan that includes a "free" wireless router. You could sell the wireless router on Carousell for $60 (let's suppose). Even though the monthly charge is higher, the extra $60 up front more than compensates.

However, Eight is offering a 12 month contract instead of the more typical 24 months. The shorter contract commitment has some value. How much value depends on your situation.

i saw eight offer $28 without router and add a router will cost $700+ more which is expensive. Like that take SH or M1 better deal. M1 6Gbps with free TP-Link router only $38 which is good deal.

https://www.m1.com.sg/home-broadban...brand&gad_source=1&gad_campaignid=17784288360

 

[xiaofan]

i saw eight offer $28 without router and add a router will cost $700+ more which is expensive. Like that take SH or M1 better deal.

https://www.m1.com.sg/home-broadband

Adding a 10G capable router does not cost S$700 lah, even for 10G capable ones.

TP-Link HB710 -- S$192 from Starhub, a bit cheaper BNIB from Carousell, dumped by Starhub users.
TP-Link EB810v -- S$360 from Starhub, a bit cheaper BNIB from Carousell, dumped by Starhub users.
TP-Link Archer BE805 -- about S$300 or less, BNIB from Carousell, dumped by M1 users.

And there is nothing wrong with using the 10Gbps plan with existing 2.5G or even 1G capable routers if the users choose to.
TP-Link Archer BE230 (dual 2.5G ports) -- about S$80 or less, BNIB from Carousell, dumped by M1 users.

 

[xiaofan]

Let's suppose you're comparing Eight's plan to a $30/month plan that includes a "free" wireless router. You could sell the wireless router on Carousell for $60 (let's suppose). Even though the monthly charge is higher, the extra $60 up front more than compensates.

However, Eight is offering a 12 month contract instead of the more typical 24 months. The shorter contract commitment has some value. How much value depends on your situation.

Indeed, that 12 month contract is a good point.

The discount for Eight 5G plan users may also be attractive for some users. But then Eight 5G plan itself may not be that attractive at S$14.80 per month, even though Eight 4G plan at S$8 per month is popular.

Some power users who like to use their own equipment may also like this plan, and M1 10Gbps plan without router, since they do not like the hassle of selling the bundled router.

If not, I still consider M1 3Gbps plan and M1 6Gbps plan are of better values with the wireless router bundle than Eight 10Gbps home internet (also M1 10Gbps plan), if one does not care about 24 month contract versus 12 months contract.