Eight Telecom discussion thread

kimutaku

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Eight has the shittiest customer support. Ask them about A , they answer B. They even change my plan to auto recharge without my login

Do i have to use for a month before i can port out?
 

wulu1_69

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Eight has the shittiest customer support. Ask them about A , they answer B. They even change my plan to auto recharge without my login

Do i have to use for a month before i can port out?
No need to wait for one month, just that no prorated refund when you port out
 

Synnexo

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I appreciate Eight for its low monthly fee, paid less than $5 this cycle through Shopee (got a $3 voucher). Now, I’m roaming in Japan, calls in/out & OTP all can.
 

linusz

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mine still waiting. coming to 2d for m1 port in
gee my previous provider M1 shows no connection. means ported liao i reckon
but my 8 number is still at the temp number. not ready yet?

do i need to do any more steps?
 

Checkyrmed

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Someone asked few days back this question whether if able to call sg from Malaysia using IDD.

answer:
I’m currently in Malaysia. Unable to get through calling Pizza Hut.

Yes, I did add a +65
Reply was “the number you just called is invalid”

But seriously cannot call back to sg with both my hp when in msia the local operator blocked volte voice roaming
Malaysia is now one of the APAC countries blocking the roaming service?
 

pantss

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gee my previous provider M1 shows no connection. means ported liao i reckon
but my 8 number is still at the temp number. not ready yet?

do i need to do any more steps?
Same problem here. Sian.
Cut at 11ish yesterday. Now still temp

7:15am now when I call my number it’s changed from
The M1 number you called is not in use
To
The Starhub number you dialled is not in service

8am still stuck
 
Last edited:

ST9611

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I appreciate Eight for its low monthly fee, paid less than $5 this cycle through Shopee (got a $3 voucher). Now, I’m roaming in Japan, calls in/out & OTP all can.
Japan where? more rural areas also ok? Think Jp only Rakuten and KDDI

How to get the $3 shopee voucher?
 

pantss

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Same problem here. Sian.
Cut at 11ish yesterday. Now still temp

7:15am now when I call my number it’s changed from
The M1 number you called is not in use
To
The Starhub number you dialled is not in service

8am still stuck
Port in complete just before 9am.
Anyway does eight have topup promo like SIMBA?
 

linusz

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Same problem here. Sian.
Cut at 11ish yesterday. Now still temp
7:15am now when I call my number it’s changed from
The M1 number you called is not in use
To
The Starhub number you dialled is not in service
8am still stuck
my port in is complete around 7 am plus
 

ashethen

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• Renewal Plan: 30 days plan cycle. At your plan expiry, the plan will go into a grace period of 60 days. During which you can receive SMS and notification to recharge. After 60 days, you will continue to receive SMS, however all unused wallet credit will be forfeited.

does this mean i can keep my spare phone number for 90 days for just $8, since i can dont pay after the 30 days plan and be in grace period, then port out within the 60 days grace period?
 

sango65

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• Renewal Plan: 30 days plan cycle. At your plan expiry, the plan will go into a grace period of 60 days. During which you can receive SMS and notification to recharge. After 60 days, you will continue to receive SMS, however all unused wallet credit will be forfeited.

does this mean i can keep my spare phone number for 90 days for just $8, since i can dont pay after the 30 days plan and be in grace period, then port out within the 60 days grace period?
refer to my post

https://forums.hardwarezone.com.sg/threads/eight-telecom-discussion-thread.7023112/post-154342124

eight will set a termination date if you dont port out after 60 days grace period

but then again you cant use the number after your plan expiry - no data, call etc. Not sure if you can receive bank otp though
 

Kiwi8

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refer to my post

https://forums.hardwarezone.com.sg/threads/eight-telecom-discussion-thread.7023112/post-154342124

eight will set a termination date if you dont port out after 60 days grace period

but then again you cant use the number after your plan expiry - no data, call etc. Not sure if you can receive bank otp though
I can answer this, my plan has just ended, I cannot receive calls nor use data anymore, but I can receive incoming sms. So receiving bank otp via sms should be ok.
 
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