Eight Telecom discussion thread

[xiaofan]

if 4G is Toyota & 5G is Lexus

My opinion are both are similar in speed in Singapore

“Network Congestion“ is network capacity issue or telecom provider issue whether they can maintain service quality indicatives of IMDA… if end user can’t have reliable and reasonable speed connectivity, whose issue?

you do not paid for fishball mee and receive empty bowl then you go order zi char right?

That is not correct analogy.

Toyata and Lexus in Singapore use the same road.

4G and 5G use different network.

4G -- 4G radio access network and 4G core network
5G NSA (to shut down in the future) -- 5G radio access network and 4G core network
5G SA -- 5G radio access network and 5G core network

4G radio access network will not get upgrade. 4G core network is causing all the congestions for eight 4G.

5G radio access network will improve so the coverage will improve. 5G core network is less congested as of now and they will get improved as well.

 

[Skypower]

“same same but different“ - eg 2 bowl of fishball mee from different stalls
it’s not abt 4G vs 5G

its we had a contract with service provider for 4G services, thus the service provider need to provide reliable and reasonable speed for their 4G services.

i had been hearing abt connectivity issues from postings here and thus my opinion above.

 

[Aladdin Beast]

“same same but different“ - eg 2 bowl of fishball mee from different stalls
it’s not abt 4G vs 5G

its we had a contract with service provider for 4G services, thus the service provider need to provide reliable and reasonable speed for their 4G services.

i had been hearing abt connectivity issues from postings here and thus my opinion above.

Actually which provider has no complaints online? I would like to research on it too. Actually just be happy and confident with what you subscribe. Everything have it's bad days. If every Telco must meet specific sla to end consumer 99% 1ms loading time and X speed, I think let's try measure again 20years time if this chat still around

 

[EeeK]

what is this move your wallet credits for you? move to where and move already can do what?

 

[Aladdin Beast]

what is this move your wallet credits for you? move to where and move already can do what?

Who knows can update? Wondering is it move to another line?

 

[Desmond_]

Wallet money cannot use to buy yearly plan

 

[keenklee]

if 4G is Toyota & 5G is Lexus. My opinion are both are similar in speed in Singapore

“Network Congestion“ is network capacity issue or telecom provider issue whether they can maintain service quality indicatives of IMDA… if end user can’t have reliable and reasonable speed connectivity, whose issue?

If your normal SMRT trip is 30mins and stretch till 2 hours, is the train operator @ fault? and u jus ignore and go take taxi?

IMHO.
You will know your answer if you look at Simba.

 

[BBCWatcher]

You will know your answer if you look at Simba.

"We have 5G: 5 Great letters in our name!"

 

[uncle_josh]

But the speed is like s.h.i.t

 

[Aladdin Beast]

But the speed is like s.h.i.t

It's ok. You can go for m1 because Singtel have big downtime this morning also. Be happy with what you using

 

[uncle_josh]

It's like musical chair, sometimes Singtel, sometimes Starhub, sometimes M1(two consecutive New Year, it's down)

 

[BBCWatcher]

I've mentioned this before, but one competitive angle a local MVNO could try is to provide one SIM/eSIM that works on two or more MNOs in Singapore. If MNO #1 is down or poor in a particular area, no problem, the SIM/eSIM still works on MNO #2. Of course this mobile plan wouldn't be the lowest priced plan, but it'd be reasonably priced for what it offers. That's the point.

 

[neptunesea]

Recently I notice very poor performance in the city on my $18 5G plan, despite having full signal bars on n78.

https://www.speedtest.net/result/i/7000595424

 

[Aladdin Beast]

Tbh, I am on the 5G plan to enjoy their 18% off for two home fibre lines. My wife still on 4G. We can't be bothered to measure the speed like compare whose line faster. Enjoy your day matters. My daughter use the $5 Simba plan. We don't measure who is faster your time matters more than this

 

[xiaofan]

For those want to sign up eight Home Broadband with 18% discount by signing up or upgrading to eight 5G plan, please take note the promotion may already finished officially. Now only got 88 days free for two year contract.

But you may still be able to get the 18% OFF offer for now. You may want to confirm with eight before signing-up.

i've just signed up Eight broadband. 2 things to note

1. As per their official website, 18% off (if u sign up/switch to Eight 5G mobile plan) is actually already ended. But i emailed their CS, and their CS said once i sign up, send them order ID, they'll help to manually change the 88days free promo to 18% off.

2. Above is further confirmed by their sales rep person who whatsapp me (I click sign up all the way to payment page on Sunday and closed browser). The person ask if anything can help, and upon request gave a further discount $10 off 1st bill promo code to key in at the online sign up page, before payment page. (I jokingly ask if got further promo code or referral link cos there's a box to key in before payment page)

 

[torrent06]

my experience is that older 4g only phones can get better 4g connections

when I used my older 4g phones, I could get usable signals in my home study room for all carriers except simba

with 5g phones, only starhub 4g is usable and even singtel cannot function because the 5g phones refuse to stay on band 3 (with usable signals) and keeps latching on to other bands that have weaker signals

Hmm what 5G phones are you using?

 

[torrent06]

OK, consider Singtel as a notable example. If you have a mobile or other contract with Singtel and die mid-contract, your survivors can straightforwardly terminate the deceased's contract with no early termination charges. Or transfer the account free of charge. Whichever the survivors prefer.

Hefty mobile wallet balances are a relatively recent "innovation." They should be handled fundamentally the same way when the owner dies: cash refunds, no penalties.

Personally I think the no-refund condition for top ups should be caveat enough for the customers. Customers should recognise topping up is a form of tying themselves to the telco, much like prepaid cards, and exercise restraint and sensibility. No one is forcing them to top up so much. The regular price is already very affordable.

 

[neptunesea]

Hmm, this is because such plan structure is profitable enough for the telco to provide such exception for death, the telco are not really handing out cash upfront too especially when buying devices wholesale directly cost much less, usually after half way through the contract the cost is ploughed back. Wallet type plan structure is not so especially when the already-low price plans may even need to slash another 50% off.

2 years phone contract is the downright exploitation and it is definitely damaging the majority living one. That should be the concern.

Actually, if you do the math, 2y contract is not as exploitative as you think and might be somewhat worth to the consumer. Especially for those with CIS.

Below is a table for Singtel plans with 25% CIS discount and assuming you buy a iPhone 17 Pro Max 256GB (retail price $1899).

Phone price is after the $50 off for online orders and the $200/250 off promo.

Plan	CIS Monthly	Phone Price (after promo)	Total Paid (24m)	Service Cost After Phone	Net Plan / Month
Enhanced XS	$46.50	$1,120	$2,236	$337	$14.04
Enhanced S	$58.50	$980	$2,384	$485	$20.21
Enhanced M	$73.50	$600	$2,364	$465	$19.38
Priority L	$96.00	$280	$2,584	$685	$28.54
Priority Pro	$133.50	$0	$3,204	$1,305	$54.38
Priority Fam	$216.00	$0	$5,184	$3,285	$136.88

FYI the pro and fam plans provide 1/3 supplementary phone lines.

Overall definitely not as worth as MVNOs like eight, especially when you compare roaming benefits, but in totality not so bad of a deal especially when you don't have to fork out as much upfront to purchase the phone and you get higher data priority than MVNOs.

 

[BBCWatcher]

Below is a table for Singtel plans with 25% CIS discount and assuming you buy a iPhone 17 Pro Max 256GB (retail price $1899).
[….]
Overall definitely not as worth as MVNOs like eight, especially when you compare roaming benefits, but in totality not so bad of a deal especially when you don't have to fork out as much upfront to purchase the phone and you get higher data priority than MVNOs.

I realize some people finance expensive mobile phones they cannot afford. But let’s just say that isn’t financially sensible.

The Enhanced XS row might make a little sense, but it’d be better to recompile this table using an iPhone 17e with the presumption that you can afford to buy an iPhone 17e outright, but you’re simply trying to decide whether Singtel service with a 24 month contract commitment is a decent or better value in comparison.

Also, nobody needs to pay list price for iPhones in Singapore. That’s contrived. The relevant price is the “street price.” iPhones are routinely discounted. Apple itself sells the iPhone 17 Pro Max for S$1,824 on Shopee at this instant, and that’s just an opening bid. They knock S$25 off the iPhone 17e on Shopee, also just an opening bid.

 

[torrent06]

Apple itself sells the iPhone 17 Pro Max for S$1,824 on Shopee at this instant, and that’s just an opening bid. They knock S$25 off the iPhone 17e on Shopee, also just an opening bid.

The shop at Shopee is not owned or managed by Apple.