Eight Telecom discussion thread

[anthonygreenisreal]

Does anyone knows if i'm currently on the $0 plan and is it possible to upgrade to the $8 plan?

 

[Cedric7]

Does anyone knows if i'm currently on the $0 plan and is it possible to upgrade to the $8 plan?

Can. I asked 8 cs and they say can

 

[anthonygreenisreal]

Can. I asked 8 cs and they say can

nice thanks!

 

[Tedicious]

nice thanks!

Do self upgrade via the website after U login to Ur account. It immediate upgrade. No need to wait till next cycle

 

[heredward]

Anyone managed to port out from Eight to other telco? Realised that Singtel and GOMO will state it is not a postpaid number when trying to port over. Tried to port to giga, and they faced issue porting in.

Eight FAQ as well as their FB comments state that it can be ported out.

 

[caesium5]

Went to their website to read on roaming but couldn't find the info. Anyone knows

1. What is the roaming charge per GB after using the free 1GB
2. When roaming, what is the charges when answering incoming call from SG
3. When roaming, what is the charges for outgoing call back to SG

 

[Jurong640]

Went to their website to read on roaming but couldn't find the info. Anyone knows

1. What is the roaming charge per GB after using the free 1GB
2. When roaming, what is the charges when answering incoming call from SG
3. When roaming, what is the charges for outgoing call back to SG

my friend asked the cso, they currently don't support pay per use roam after exceeding data bundle. means after 1gb, cut off.

for 2 & 3, not sure. no info

 

[legendary]

Went to their website to read on roaming but couldn't find the info. Anyone knows

1. What is the roaming charge per GB after using the free 1GB
2. When roaming, what is the charges when answering incoming call from SG
3. When roaming, what is the charges for outgoing call back to SG

WRT question 3, you may go to the below link and look under does roaming cover calls and sms.

https://www.eight.com.sg/faq-network-roaming-and-idd

 

[jess_sy]

The help email like don’t bother to reply one?

 

[Habrosus]

The help email like don’t bother to reply one?

They do. IMO give them up to 2 days...and also depend on urgency rate.

Looking at the posts in their FB page, can see many asked without reading other posts that may already be carrying the answers they're looking for.

If really urgent like left without a line after porting in, might want to post on their FB page too...?

 

[caesium5]

WRT question 3, you may go to the below link and look under does roaming cover calls and sms.

https://www.eight.com.sg/faq-network-roaming-and-idd

Thanks for the link.

Does roaming covers calls and SMS?

• Our plans do include 288mins roaming calls back to Singapore and at the destination you roam at!

Our plans do include 288mins roaming calls back to Singapore - calling back to SG is 288 minutes

... and at the destination you roam at - doesn't really understand this part, means can call anywhere for 288 minutes?

 

[Computeron]

They do. IMO give them up to 2 days...and also depend on urgency rate.

Looking at the posts in their FB page, can see many asked without reading other posts that may already be carrying the answers they're looking for.

If really urgent like left without a line after porting in, might want to post on their FB page too...?

Wats their fb pg?

 

[Computeron]

The help email like don’t bother to reply one?

I also waiting for their email.

 

[BossQ]

How do we get the temp sim card for port over beside going to service center?

 

[froztheart]

Does anyone knows if i'm currently on the $0 plan and is it possible to upgrade to the $8 plan?

Option to upgrade available in portal.

 

[froztheart]

Wats their fb pg?

Quick Google search shows up, but here you go.
https://www.facebook.com/eighttelecom/

 

[maxyorkie]

Wednesday, 3pm - emailed to terminate one of my zero plans.
Thursday,12.30pm - received email confirmation of termination.
Friday 6pm - port-in at Lucky Plaza from Simba.
Friday 7pm - received Simba email confirmation.
11.30pm - line ported in.

 

[sango65]

Wednesday, 3pm - emailed to terminate one of my zero plans.
Thursday,12.30pm - received email confirmation of termination.
Friday 6pm - port-in at Lucky Plaza from Simba.
Friday 7pm - received Simba email confirmation.
11.30pm - line ported in.

last week or this week? today is Friday leh

 

[maxyorkie]

my bad, it was yesterday.
Thursday 6pm -port in at Lucky Plaza
7pm - Simba email confirmation
11.30pm - port in activated.

 

[Habrosus]

my bad, it was yesterday.
Thursday 6pm -port in at Lucky Plaza
7pm - Simba email confirmation
11.30pm - port in activated.

Looks like doing it physically at Lucky Plaza (and Ubi) can speed up the whole process.