Eight Telecom discussion thread

[sango65]

my bad, it was yesterday.
Thursday 6pm -port in at Lucky Plaza
7pm - Simba email confirmation
11.30pm - port in activated.

oh, SIMBA email you earlier at 7pm, mine was 11pm

anyway, SIMBA called me yesterday why I port out, I just say got another telco with cheaper plan and better reception. Then she say will feedback to their team .

You get ready SIMBA call you later

 

[Computeron]

My line successfully port in in the morning … finally

 

[sango65]

My line successfully port in in the morning … finally

so what's the previous port-in issue? different name in the telco records and IC?

 

[Habrosus]

oh, SIMBA email you earlier at 7pm, mine was 11pm

anyway, SIMBA called me yesterday why I port out, I just say got another telco with cheaper plan and better reception. Then she say will feedback to their team .

You get ready SIMBA call you later

Didn't know they'd call to ask about customers cancelling/porting out their lines.

 

[crystalnox]

Wednesday, 3pm - emailed to terminate one of my zero plans.
Thursday,12.30pm - received email confirmation of termination.
Friday 6pm - port-in at Lucky Plaza from Simba.
Friday 7pm - received Simba email confirmation.
11.30pm - line ported in.

Why not sign up a new line with port in online? Or porting die die need to show face in person?

 

[Computeron]

so what's the previous port-in issue? different name in the telco records and IC?

I dunno.. they never reply all my emails.
for sure is 1 ic 2 sims only.

wat i did was, went service centre, terminate one free line.

 

[sango65]

Why not sign up a new line with port in online? Or porting die die need to show face in person?

If sign up with port in online, need to go Service centre to collect SIM card. Cant go Ah Beng Retailers to collect SIM card.

 

[crystalnox]

If sign up with port in online, need to go Service centre to collect SIM card. Cant go Ah Beng Retailers to collect SIM card.

What about opting for eSIM ?

 

[sango65]

What about opting for eSIM ?

Not sure about eSIM, they should send you the QR code to activate?

 

[FlyGuardX]

Just went to service centre. Terminated one of my line. Now is waiting for them to port in.
Waiting game….

update: just rec sms... port in. unsuccessful...

just emailed them see how to resolve.

May I know which telco u porting from

 

[Habrosus]

Not sure about eSIM, they should send you the QR code to activate?

Email with QR code will arrive rather quickly (my experience with Eight and Simba), to be scanned and activated with the intended device.

 

[crystalnox]

Email with QR code will arrive rather quickly (my experience with Eight and Simba), to be scanned and activated with the intended device.

Did you port in an existing number or took a new number with your esim?

I’m trying to avoid having to go down to their service center for porting.

 

[Habrosus]

Did you port in an existing number or took a new number with your esim?

I’m trying to avoid having to go down to their service center for porting.

Eight? I did a port-in coz couldn't find a number I really like.

 

[Computeron]

May I know which telco u porting from

circles

 

[twosix]

Seems like 8 does not charge for esim and moving the esim to another phone. Hope the other follows.

 

[crystalnox]

Seems like 8 does not charge for esim and moving the esim to another phone. Hope the other follows.

Yet. Their FAQ already prewarn you: it’s only “Currently”.

 

[Habrosus]

Seems like 8 does not charge for esim and moving the esim to another phone. Hope the other follows.

Quite a few MNOs and MVNOs waive fees like SIM and registration already, so not surprising.

I'm not sure which ones will not charge for moving eSIM to a new device, or reinstallation, though. So 8 does that? That'd be good, if so.

 

[firesong]

Quite a few MNOs and MVNOs waive fees like SIM and registration already, so not surprising.

I'm not sure which ones will not charge for moving eSIM to a new device, or reinstallation, though. So 8 does that? That'd be good, if so.

The rest charge for re-issuance of eSIM, so yes. Moving eSIM to a new device falls under that category. I know a few who have paid for reissuing. One even had to pay cos the service centre reset the phone to factory settings.

But to your point, not sure if Eight will charge. It is a revenue stream, and our telcos are desperate for revenue.

 

[Habrosus]

The rest charge for re-issuance of eSIM, so yes. Moving eSIM to a new device falls under that category. I know a few who have paid for reissuing. One even had to pay cos the service centre reset the phone to factory settings.

But to your point, not sure if Eight will charge. It is a revenue stream, and our telcos are desperate for revenue.

It's the charging for eSIM replacement that made me buy only dual-SIM iPhones all these days. Only bought one a couple of years back just to play around with, and that's never been my primary/important phone.

IIRC the price of an eSIM replacement is the same as getting a new physical SIM, which to me is ridiculous. Especially those that charge over $30 or $40.

I know Simba charges $5 regardless of physical or eSIM. That's about it coz that's the only local telco eSIM I've tried so far.

 

[firesong]

It's the charging for eSIM replacement that made me buy only dual-SIM iPhones all these days. Only bought one a couple of years back just to play around with, and that's never been my primary/important phone.

IIRC the price of an eSIM replacement is the same as getting a new physical SIM, which to me is ridiculous. Especially those that charge over $30 or $40.

I know Simba charges $5 regardless of physical or eSIM. That's about it coz that's the only local telco eSIM I've tried so far.

Honestly, the physical SIM cards are very cheap, given that the telcos buy them in the thousands. MVNOs perhaps in smaller quantities.

Just like CallerID, Call Waiting, and other VASes - these become revenue streams. It's worse when these companies are listed and have to satisfy shareholders (i.e. must pay out dividends and profit), so there is a reason why costs are going up.