Eight Telecom discussion thread

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direnjieloh

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tanchoo1 said:
Try logging in to Eight using your temporary number. It will show you the port in status and reason for the failure.
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It say ID mismatch. I've been using my NRIC port in many operators, all no problem except eight. Hahah...lousy sia
 
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tanchoo1

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direnjieloh said:
It say ID mismatch. I've been using my NRIC port in many operators, all no problem except eight. Hahah...lousy sia
Click to expand...
Someone complained about this before. Apparently the donor telco only put in First name and Last name, didn't put in the full chinese or dialect name. That's why ID mismatch.

You need to get your donor telco to put in your full name according to your ID, then port in again.

This isn't Eight's fault.
 
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direnjieloh

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tanchoo1 said:
Someone complained about this before. Apparently the donor telco only put in First name and Last name, didn't put in the full chinese or dialect name. That's why ID mismatch.

You need to get your donor telco to put in your full name according to your ID, then port in again.

This isn't Eight's fault.
Click to expand...
Vivify has my full name based on NRIC. Not sure who is fault. NRIC is the basic operators used to input to system. Cannot be anyhow put.
 
Habrosus

Habrosus

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tanchoo1 said:
Someone complained about this before. Apparently the donor telco only put in First name and Last name, didn't put in the full chinese or dialect name. That's why ID mismatch.

You need to get your donor telco to put in your full name according to your ID, then port in again.

This isn't Eight's fault.
Click to expand...
There's a PEBKAC where 🕷️ didn't check address in the registration form, something missing. :look:
 
Nakedtoes

Nakedtoes

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The free$8 for 8 top up.. If set up auto recharge using credit card and credit card auto charge they give extra $8?
 
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dgeralds

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1. I have $16 main balance. Next due $8 is on 23 sep. Will $8 will get deducted from this main balance instead from credit card?
2. Soon I will run out of my talk mins. Will talk mins will auto applied and money deducted from main balance?
 
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amazingone

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direnjieloh said:
Wah, just now go retailer do a port in. Scanned NRIC and getting the sim card. Go home put in the sim card and received sms say port in request failed from vivify to eight.. has been using the same NRIC for many port in no problem. Only eight has problem....hahaha..think most people experience this also.

IT system and process need to improve la....eight
Click to expand...
No issue for my porting request from VIVIFI to Eight, all done smoothly.
 
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