Eight Telecom discussion thread

TyL3r_DuRd3n

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TyL3r_DuRd3n

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Eight giving more data and talktime!
in case you wanna ask
  • I am an existing customer with eight’s old entitlements, how do I enjoy the new entitlements?
    If you are currently on the old entitlements i.e. $8 plan – 188GB, with the next month’s refresh it would show the new entitlements. Do not worry if you have bought our old plans in advance – Any new plan cycle will be refreshed with the new benefits!
 

tanchoo1

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in case you wanna ask
  • I am an existing customer with eight’s old entitlements, how do I enjoy the new entitlements?
    If you are currently on the old entitlements i.e. $8 plan – 188GB, with the next month’s refresh it would show the new entitlements. Do not worry if you have bought our old plans in advance – Any new plan cycle will be refreshed with the new benefits!
Thank you for your efforts.

A few days later (or maybe even tomorrow) someone is going to ask the exact same question here in this thread. :ROFLMAO:

But don't worry, we have the full timers here like TyL3r_DuRd3n and Habrosus to help you out.
 

kkgkkg

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Did you check the APN? https://www.eight.com.sg/faq-troubleshooting swap SIM slot or try on another phone?

did you went to the ubi svc centre to do this or how did you ?

Wait for 9am at the earliest.

Finally everything works at 11:30am today. Internet, calls, sms, everything works now.

The unhappy part was that my number was unreachable from 8pm last night to 11am today --- a good 15 hours. I don't think I experienced this when porting to other telcos. Typically the new sim card works immediately when the old sim card stops working...
 

TyL3r_DuRd3n

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Thank you for your efforts.

A few days later (or maybe even tomorrow) someone is going to ask the exact same question here in this thread. :ROFLMAO:

But don't worry, we have the full timers here like TyL3r_DuRd3n and Habrosus to help you out.
before 6pm, somebody will ask the same thing here when they go for their pangsai break.
 

Habrosus

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Thank you for your efforts.

A few days later (or maybe even tomorrow) someone is going to ask the exact same question here in this thread. :ROFLMAO:

But don't worry, we have the full timers here like TyL3r_DuRd3n and Habrosus to help you out.
Their FB posts will surely have "why I don't have" and "scammers!" 🤦‍♂️
 

tanchoo1

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Finally everything works at 11:30am today. Internet, calls, sms, everything works now.

The unhappy part was that my number was unreachable from 8pm last night to 11am today --- a good 15 hours. I don't think I experienced this when porting to other telcos. Typically the new sim card works immediately when the old sim card stops working...

But it works now, right? So because of that, I don't think anyone has the energy nor motivation to troubleshoot this with you. They will just close your ticket and mark it as "RESOLVED". :p
 

TyL3r_DuRd3n

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Finally everything works at 11:30am today. Internet, calls, sms, everything works now.

The unhappy part was that my number was unreachable from 8pm last night to 11am today --- a good 15 hours. I don't think I experienced this when porting to other telcos. Typically the new sim card works immediately when the old sim card stops working...
usually not immediately,
unless u r porting to eight from giga which I agree it is the fastest I have ever seen. gaotim less than an hour.

Cross-telcos porting will take a few hours.
Once i ported from Zym to Gomo, it started at 8am and finished at 12noon.
heng ah, i got simba as back-up.
Simba saved me a few times liao :s13:
 

Habrosus

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before 6pm, somebody will ask the same thing here when they go for their pangsai break.
OK, I've bookmarked your post in order to quote. 😜

in case you wanna ask
  • I am an existing customer with eight’s old entitlements, how do I enjoy the new entitlements?
    If you are currently on the old entitlements i.e. $8 plan – 188GB, with the next month’s refresh it would show the new entitlements. Do not worry if you have bought our old plans in advance – Any new plan cycle will be refreshed with the new benefits!
And for an added measure:

🥄🥄🥄 https://www.eight.com.sg/faq-promotion 🥄🥄🥄
 

tanchoo1

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Finally everything works at 11:30am today. Internet, calls, sms, everything works now.

The unhappy part was that my number was unreachable from 8pm last night to 11am today --- a good 15 hours. I don't think I experienced this when porting to other telcos. Typically the new sim card works immediately when the old sim card stops working...
BUT ANYWAY, here's my first question. When you got your Eight SIM card, it comes with a temporary number. That should work straightaway when you pop it into your phone. Did it?

I'm guessing you must have also restarted your phone a million times when it wasn't working?

Where did you do the port in? Online? Ubi? Lucky Plaza?
 

tanchoo1

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usually not immediately,
unless u r porting to eight from giga which I agree it is the fastest I have ever seen. gaotim less than an hour.

Cross-telcos porting will take a few hours.
Once i ported from Zym to Gomo, it started at 8am and finished at 12noon.
heng ah, i got simba as back-up.
Simba saved me a few times liao :s13:
Friend, he ported in from Starhub. So it should be seamless.
 

TyL3r_DuRd3n

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Wah... I like the IDD minutes amount.. but sho expensive..
https://www.simba.sg/IDD-Destinations
Not an exhaustive list of countries for the IDD.
CIS_IDD_Minutes_to_21_Destinations_18022022.7015d6ca.jpg
 
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