Eight Telecom discussion thread

[A7997A]

Just to check , if I am overseas, can I receive calls from SG? If so, it is consider as IDD calls and will deduct from the IDD mins right?

I believe that is correct, provided the roaming partner has working VoLTE arrangement with eight.
See https://www.eight.com.sg/roaming

 

[~sabaisabai~]

Just to check , if I am overseas, can I receive calls from SG? If so, it is consider as IDD calls and will deduct from the IDD mins right?

yes correct. you can still receive calls from sg when you are overseas
i made calls back to sg when i am in thailand, but so far i didnt see any deduction from IDD mins
but when i was in sg, i used it to call thailand number, it deducted from my IDD mins

 

[A7997A]

yes correct. you can still receive calls from sg when you are overseas
i made calls back to sg when i am in thailand now, but so far i didnt see any deduction from IDD mins
but when i was in sg, i used it to call thailand number, it deducted from my IDD mins

Under CIS is mentioned :

228GB Local data,
88 SMS,
588 Local mins,
288 IDD mins,
10GB Roaming data APAC,
2GB International Roaming data International,
Free Caller ID,
Free local incoming mins and SMS,
288 VoLTE incoming minutes,
288 VoLTE outgoing mins to home country (Singapore),
288 VoLTE outgoing mins to local country (the country that you roam

It looks like the IDD is a different bucket from the 2nd VoLTE you used, which might explain your observation.
I wonder if the 3x 288 VoLTE minutes is a single bucket or 3 different bucket ?

 

[skazzz]

Under CIS is mentioned :

228GB Local data,
88 SMS,
588 Local mins,
288 IDD mins,
10GB Roaming data APAC,
2GB International Roaming data International,
Free Caller ID,
Free local incoming mins and SMS,
288 VoLTE incoming minutes,
288 VoLTE outgoing mins to home country (Singapore),
288 VoLTE outgoing mins to local country (the country that you roam

It looks like the IDD is a different bucket from the 2nd VoLTE you used, which might explain your observation.
I wonder if the 3x 288 VoLTE minutes is a single bucket or 3 different bucket ?

all these tech term used is too complex for any basic user
sort of misleading advertisement when idd charges are incurred

then still need correct roaming partner if applicable, complexity with additional complexity

 

[Tedicious]

yes correct. you can still receive calls from sg when you are overseas
i made calls back to sg when i am in thailand, but so far i didnt see any deduction from IDD mins
but when i was in sg, i used it to call thailand number, it deducted from my IDD mins

But incoming calls from SG when in overseas will not deduct into the 288 IDD mins right?

 

[~sabaisabai~]

But incoming calls from SG when in overseas will not deduct into the 288 IDD mins right?

i just tested by asking my family to call me (am in thailand now), no mins deducted from my 288mins

perhaps it is using the volte calls? not quite sure too

incoming and outgoing calls to sg - no mins deducted

 

[skazzz]

i just tested by asking my family to call me (am in thailand now), no mins deducted from my 288mins

perhaps it is using the volte calls? not quite sure too

incoming and outgoing calls to sg - no mins deducted

is there mins tagging 100% accurate?

also there is idd mins. incoming volte mins
also non partner carrier if able to connect

many permutation to test and verify

too complex lol

they should give clear cut due to multiple overlapping possibilities

 

[~sabaisabai~]

is there mins tagging 100% accurate?
also there is idd mins. incoming volte mins
also non partner carrier if able to connect
many permutation to test and verify
too complex lol
they should give clear cut due to multiple overlapping possibilities

I dunno leh
maybe you can drop eight email to clarify

I'm just a noob user

 

[skazzz]

I dunno leh
maybe you can drop eight email to clarify

I'm just a noob user

i dun even know if they know what to answer
advertise simple, even if they answer, how they know its correctly coded

 

[sgreview]

Under CIS is mentioned :

228GB Local data,
88 SMS,
588 Local mins,
288 IDD mins,
10GB Roaming data APAC,
2GB International Roaming data International,
Free Caller ID,
Free local incoming mins and SMS,
288 VoLTE incoming minutes,
288 VoLTE outgoing mins to home country (Singapore),
288 VoLTE outgoing mins to local country (the country that you roam

It looks like the IDD is a different bucket from the 2nd VoLTE you used, which might explain your observation.
I wonder if the 3x 288 VoLTE minutes is a single bucket or 3 different bucket ?

In general, IDD min is not for roaming, it is when u call an overseas number when u are in Sg. This part is quite straightforward once u understand the concept. Hope this help those who were confused

 

[twosix]

In general, IDD min is not for roaming, it is when u call an overseas number when u are in Sg. This part is quite straightforward once u understand the concept. Hope this help those who were confused

IDD means call country to country, meaning can call any country from any country.

https://support.simba.sg/hc/en-us/articles/15792995970585-What-is-SIMBA-IDD

 

[gapboy]

alot info on FAQ https://www.eight.com.sg/faq-network-roaming-and-idd

What is an IDD call? Where can I use my IDD?

International direct dialling (IDD) calls let you connect to overseas numbers directly. Enjoy all-inclusive IDD Talktime with your overseas friends with our IDD talktime:

• IDD Supported Destinations:
  Australia, Bangladesh, Brazil, Brunei, Canada, China, Colombia, Guam, Hong Kong, Iceland, India, Indonesia, Japan, Korea, Malaysia, Mexico, Mongolia, Myanmar, New Zealand, Norway, Pakistan, Philippines, Puerto Rico, Romania, Taiwan, Thailand, USA – Alaska, USA – Hawaii, USA – United States Of America, USA – Virgin Islands, Vietnam

How do I make IDD calls?

Easy! Just key in the country code, followed by the phone number. For example, an IDD call to Malaysia, just press +60 and followed by the phone number.

 

[woshihock]

who changes esim to physical sim before ah?
how to do it?

 

[gapboy]

who changes esim to physical sim before ah?
how to do it?

service center?

 

[uncle_josh]

Just to check , if I am overseas, can I receive calls from SG? If so, it is consider as IDD calls and will deduct from the IDD mins right?

Does roaming covers calls and SMS?

Our plans do include 288mins roaming calls back to Singapore and at the destination you roam at! For SMS, there will be no issues to receive OTP but our plans do not include outgoing SMS at the moment.

https://www.eight.com.sg/faq-network-roaming-and-idd

Simple answer: yes for the stated countries

 

[woshihock]

service center?

just walk in and tell them you want to change to physical sim?

 

[Rxgn]

alot info on FAQ https://www.eight.com.sg/faq-network-roaming-and-idd

What is an IDD call? Where can I use my IDD?

International direct dialling (IDD) calls let you connect to overseas numbers directly. Enjoy all-inclusive IDD Talktime with your overseas friends with our IDD talktime:

• IDD Supported Destinations:
  Australia, Bangladesh, Brazil, Brunei, Canada, China, Colombia, Guam, Hong Kong, Iceland, India, Indonesia, Japan, Korea, Malaysia, Mexico, Mongolia, Myanmar, New Zealand, Norway, Pakistan, Philippines, Puerto Rico, Romania, Taiwan, Thailand, USA – Alaska, USA – Hawaii, USA – United States Of America, USA – Virgin Islands, Vietnam

How do I make IDD calls?

Easy! Just key in the country code, followed by the phone number. For example, an IDD call to Malaysia, just press +60 and followed by the phone number.

pls take note, eight idd is different from simba idd

 

[Rxgn]

cheapest $24 top up in shopee cost $23 right?

 

[Habrosus]

who changes esim to physical sim before ah?
how to do it?

I went to Ubi. FAQ has the where and how whatnots.

 

[gapboy]

just walk in and tell them you want to change to physical sim?

yes ... simple right XD