Eight Telecom discussion thread

[Storian]

Why must eight keep sending the plan expiring sms every month, even when your account has enough balance and/or recurring card payment is enabled? Is there a way to disable it?

 

[DenOOO]

For those who did the top up for the free $10 promo, if u disable the auto recharge, remember to enable it back before your bill cycle. Else will be like me make a trip to lucky plaza.

The website recharge button does not work ?

 

[gaoqikai]

Aren't otp via sms same as sms?

many cases normal SMS from personal numbers can receive, but OTP from those service providers cannot be received

 

[coyote]

many cases normal SMS from personal numbers can receive, but OTP from those service providers cannot be received

Resolved with DBS. It's nothing to do with eight. It's DBS side. Thanks.

 

[palmtungsten]

What happens if do not enable it?

I want to pay the bill at later date to start another billing cycle data

For those who did the top up for the free $10 promo, if u disable the auto recharge, remember to enable it back before your bill cycle. Else will be like me make a trip to lucky plaza.

 

[xRenol]

For those who did the top up for the free $10 promo, if u disable the auto recharge, remember to enable it back before your bill cycle. Else will be like me make a trip to lucky plaza.

I thought you can renew your plan via their app. There is a grace period of 60 days after your plan expired.

 

[eddy0505]

For those who did the top up for the free $10 promo, if u disable the auto recharge, remember to enable it back before your bill cycle. Else will be like me make a trip to lucky plaza.

Don't need to go lucky plaza. Before 60 days just top up renew via website. Instant activation no downtime.

 

[armadilloshield]

I changed my wife & daughter's line to EIGHT too, no downtime at all, and everything went smoothly.
I collected the SIM card myself. The next morning all good to go...

One thing, every time I need to login to EIGHT app, always need to input OTP, which is kind of troublesome.

 

[chaiscool]

The ID co-sharing is not for all simba plans. eight will probably follow for $18 plan.

Moi rather they cut all this and give cheaper plan. $4 plan only for local data kym haha if want to travel then swap plan for that month then swap back.

 

[chaiscool]

Finally my line ported from ViviFi to Eight in 4th attempt!

How you resolved? Moi porting from vivifi to eight too.

Moi see the name part got mismatched based on how vivifi and eight handle the name - vivifi is wrong with their splitting of family name and given name.

 

[Cookie Muncher]

i top-up my balance and disabled the auto-recharge cos the option is credit card only. i thought it will auto deduct from the balance. end up it shows my plan expired.

so just leave the auto-recharge enabled and the system will auto deduct from the Balance right?

 

[crystalnox]

i top-up my balance and disabled the auto-recharge cos the option is credit card only. i thought it will auto deduct from the balance. end up it shows my plan expired.

so just leave the auto-recharge enabled and the system will auto deduct from the Balance right?

Yes you need auto-recharge enabled to deduct from balance.

 

[wjleong15]

this is how data roaming works.


interesting. can share your test results?

20 Feb (without hotspot on)
KL - 8 - 5G
KL - 8 - 4G
KL - Maxis - 5G
KL - Maxis - 4G

iPhone 13pm

 

[wjleong15]

this is how data roaming works.


interesting. can share your test results?

21 Feb (with hotspot on)
Kajang - 8 - 5G
Nilai - 8 - 5G
Seremban - 8 - 5G
Ayer Keroh - 8 - 4G

 

[wjleong15]

this is how data roaming works.


interesting. can share your test results?

21 Feb (with hotspot on)
Yong Peng - 8 - 5G
Skudai - 8 - 5G
JB Dataran Bandaraya - 8 - 5G
JB Jalan Wong Ah Fook - 8 - 5G


hotspot only link car navigation (waze)

 

[colonelsoh]

Hi Guys. Quick question..

I’m about to port over to Eight from StarHub.

The bill is just the usual monthly deduction from credit right? What is th8: Topping up y’all talking about?

also… the 228GB plan does it comes with Malaysia data or is just 10gb APAC? I read from the website they put the 228GB is only applicable for non data sim plan.

 

[gapboy]

Eight subscribers get 228GB a month and add Malaysia to local data usage

https://www.hardwarezone.com.sg/tec...PbPPih4NocczrU9i6E_aem_R0pWuVvgLpZY4ROBZ7_49g

 

[ekardo]

games on!!

 

[year2013]

How you resolved? Moi porting from vivifi to eight too.

Moi see the name part got mismatched based on how vivifi and eight handle the name - vivifi is wrong with their splitting of family name and given name.

I just sent to ViViFi and once they confirmed it was ported successfully

 

[erwinrommel]

Eight subscribers get 228GB a month and add Malaysia to local data usage

https://www.hardwarezone.com.sg/tec...PbPPih4NocczrU9i6E_aem_R0pWuVvgLpZY4ROBZ7_49g

As an existing Eight user, of course I am happy to hear that.

I wonder how did they even get to earn profit from extending all these benefits while not increasing the price. Not that I am complaining though.