Eight Telecom discussion thread

[SpawnXp]

same for simba sometimes. I think they use CGNAT. No issues on singtel mvno and m1 lines with Honeygain

my other line on zero working fine.

 

[hereiam7788]

I finally manage to port out after going to the clementi service centre.
The malay lady very nice help me to sort out the issue, eventually manage to port out.

u port out to other MVNO from eight u mean?

 

[hereiam7788]

That's great!

IMO their CSOs sitting in office seem to be different ones from those days. Either no reply or lost in their own thoughts.

Good that their service centre staff are still efficient.

their staffs at clementi service centre are friendly i must say. not an issue. just that one experienced one plus one junior at the service centre, if too many visitors, the waiting time will get long.

 

[benzene]

u port out to other MVNO from eight u mean?

Yah you are right.... the malay lady show me there is a ID error.
show her my ic and i think she help me to resolve it.

 

[benzene]

their staffs at clementi service centre are friendly i must say. not an issue. just that one experienced one plus one junior at the service centre, if too many visitors, the waiting time will get long.

The Lucky plaza one no good...
told me nothing she can do.
glad i made the trip to clementi

 

[jasonsouza77]

hi everyone ive been checking my local data balance for my double eight plan on the eight website and eight app for the past few days and the data balance doesnt decrease despite streaming netflix and youtube for hours. my mum's senior plan also the same. anyone facing the same situation?

 

[sibeiTrolled]

hi everyone ive been checking my local data balance for my double eight plan on the eight website and eight app for the past few days and the data balance doesnt decrease despite streaming netflix and youtube for hours. my mum's senior plan also the same. anyone facing the same situation?

Just checked mine.

Just renewed yesterday and my data has dropped with accurate data till 3PM which i then switch over to WiFi
Along with the calls and messages, all the usage are correct

Did you accidentally connect to your wifi or something?

 

[chari-men]

hi everyone ive been checking my local data balance for my double eight plan on the eight website and eight app for the past few days and the data balance doesnt decrease despite streaming netflix and youtube for hours. my mum's senior plan also the same. anyone facing the same situation?

The data so much why so anxious?? Lol...

 

[jasonsouza77]

Just checked mine.

Just renewed yesterday and my data has dropped with accurate data till 3PM which i then switch over to WiFi
Along with the calls and messages, all the usage are correct

Did you accidentally connect to your wifi or something?

thanks for replying. no ive been using 4g all the way

 

[sibeiTrolled]

thanks for replying. no ive been using 4g all the way

Maybe just reach out to EIGHT via email if you are worried about the ability to not know the data consumption rate.

While you wait for their reply, maybe use the phone data usage tracking as a gauge first but that should also be quite accurate

EDIT - Try sending an SMS to your mom or calling her, then monitor the SMS / call usage see if it reflect. Then throw it back to EIGHT if this also cannot be tracked

 

[jasonsouza77]

Try sending an SMS to your mom or calling her, then monitor the SMS / call usage see if it reflect. Then throw it back to EIGHT if this also cannot be tracked

yes i did that. plus this morning she made a 20min call. but the local calls still showed 388/388mins

 

[everex]

Might have to port out now from Eight. Too bad I still have wallet balance.

My overseas bank now requires me to send international SMS, and my Eight line cannot send international SMS.

What other telco at $10 or less supports international SMS and has free data roaming as well? I shifted to Eight last year mainly because of generous free roaming data.

Thank you in advance.

 

[xiaofan]

Might have to port out now from Eight. Too bad I still have wallet balance.

My overseas bank now requires me to send international SMS, and my Eight line cannot send international SMS.

What other telco at $10 or less supports international SMS and has free data roaming as well? I shifted to Eight last year mainly because of generous free roaming data.

Thank you in advance.

I believe no such plan exists at the price you want to pay.

Which overseas country are you referring to here?

One option but much more expensive is probably StarHub 5G Unlimited+ Core plan at S$38 per month.
https://consumer.starhub.com/personal/store/mobile-plans

Pasion card offer at 20% OFF
https://www.starhub.com/personal/promotions/passioncard.html

 

[neptunesea]

Might have to port out now from Eight. Too bad I still have wallet balance.

My overseas bank now requires me to send international SMS, and my Eight line cannot send international SMS.

What other telco at $10 or less supports international SMS and has free data roaming as well? I shifted to Eight last year mainly because of generous free roaming data.

Thank you in advance.

For now eight does not allow outgoing SMS to foreign numbers.

Starhub is the only one to offer such SMSs for free, on their 5G Unlimited+ Plans ($38 & above).

On the rest it costs around $0.10 - $0.20 per SMS. Singtel has a Global SMS add on pack for $3 per month that allows you to send 50 SMSs.


Your choice is to sign up for a postpaid plan with the 3 MNOs (Singtel, Starhub, M1), MyRepublic or the Singtel MVNOs that support global SMS.

For your use case, SIMBA may be most appropriate, as they offer a $10 plan, but SMSs cannot be sent while roaming, they can only be sent while in SG.

If you require sending international SMSs while roaming, you will need to subscribe to the remaining options.

 

[xiaofan]

For now only the 4 MNOs allow outgoing SMS to foreign numbers.

Singtel, Starhub, M1 and SIMBA.

None of the MVNOs support this feature.

Starhub is the only one to offer such SMSs for free, on their 5G Unlimited+ Plans ($38 & above).

On the rest it costs around $0.10 - $0.20 per SMS. Singtel has a Global SMS add on pack for $3 per month that allows you to send 50 SMSs.


For your use case, SIMBA may be most appropriate, as they offer a $10 plan.

Good info.

On the MVNO side, SingTel Gomo seems to have IDD and Global SMS add-on at S$5.
https://www.gomo.sg/add-ons

https://cdn1.singteldigital.com/content/dam/gomo/GOMO_Mobile_Plan_TnCs.pdf
Global SMS can be used for all destinations worldwide and will be charged at S$0.15 per SMS from existing IDD credit.

 

[neptunesea]

Which overseas country are you referring to here?

In my experience only China, India and some malaysian banks require outgoing SMS to access your account.

For China and those malaysian banks, it is more cost effective to buy a prepaid SIM card in CN/MY and to bind that number to your bank. (China mobile has a ¥8 ~ $1.52 per month plan)

For India banks, you have little choice as their prepaid sims are hard to get without a local ID and roaming charges are expensive.

 

[xiaofan]

Good info.

On the MVNO side, SingTel Gomo seems to have IDD and Global SMS add-on at S$5.
https://www.gomo.sg/add-ons

https://cdn1.singteldigital.com/content/dam/gomo/GOMO_Mobile_Plan_TnCs.pdf
Global SMS can be used for all destinations worldwide and will be charged at S$0.15 per SMS from existing IDD credit.

Other MVNOs with support of sending international SMS from Singapore.

1. MyRepublic
https://myrepublic.net/sg/mobile/roaming/idd

SMS to non-SG number: $0.15 per SMS

2. ST MVNOs

1) CMLink
https://www.cmlink.com/sg/en/local-rates/
International SMS : $0.18 per SMS

2) Zym
https://zym.sg/faq/international-calls-sms/
International SMS : $0.18 per SMS

3) Zero1
https://zero1.sg/international-voice-calls
International SMS : $0.18 per SMS

4) VIVIFI ?? S$0.30 per international SMS, info updated 4 years ago, maybe outdated.

https://help.vivifi.me/hc/en-us/articles/360027379093-Guide-for-Global-SMS-Charges

 

[neptunesea]

Other MVNOs with support of sending international SMS from Singapore.

1. MyRepublic
https://myrepublic.net/sg/mobile/roaming/idd

SMS to non-SG number: $0.15 per SMS

2. ST MVNOs

1) CMLink
https://www.cmlink.com/sg/en/local-rates/
International SMS : $0.18 per SMS

2) Zym
https://zym.sg/faq/international-calls-sms/
International SMS : $0.18 per SMS

3) Zero1
https://zero1.sg/international-voice-calls
International SMS : $0.18 per SMS

4) VIVIFI ?? S$0.30 per international SMS, info updated 4 years ago, maybe outdated.

https://help.vivifi.me/hc/en-us/articles/360027379093-Guide-for-Global-SMS-Charges

Intresting, looks like MR and ST MVNOs have caught on.

 

[BBCWatcher]

My overseas bank now requires me to send international SMS, and my Eight line cannot send international SMS.

For your use case, SIMBA may be most appropriate, as they offer a $10 plan, but SMSs cannot be sent while roaming, they can only be sent while in SG.
If you require sending international SMSs while roaming, you will need to subscribe to the remaining options.

Carriers that offer WiFi Calling (VoWiFi) often support outgoing SMSes wherever you are — if you're connected to the Internet over Wi-Fi. That's another potential option, although it too will vary by carrier.

 

[SpawnXp]

if i just renew on the 4G plan, i want to change to 5g, i need to pay the full amount or its being pro rate ?