Eight Telecom discussion thread

[Habrosus]

Looks better than your previous test using ip12, isnt it?

Of course!

 

[vsvs24]

Let's see if the other ministers/MPs can help out.
https://www.8days.sg/entertainment/local/singapore-ministers-public-transport-857311

No use. They are there to interate with people and not using mobile phones on the train so will not experience the lack of signal. Unless the people who speak to them feedback to them and show them.

 

[mosmos]

Of course!

So is it your older phone issue?

 

[Habrosus]

So is it your older phone issue?

Like some said, 12PM can't force 5G, so I used 13PM. Of course if want 5G speeds, 13PM is the better phone.

Speed tests only for the sake of the people here, I'm still using my 12PM for misc purposes.

 

[Habrosus]

Was wondering why the 5G Singtel line's one bar lesser than the Starhub 5G (about the same as Eight 5G, right?).

Turns out the former still works better between the 2, after all these many years.

 

[carrote]

If never auto renew and let the it expire can port out? Like after 1 month finish don't auto renew so wallet is $0.

Based on my experience, no

Anyone ported out during grace period before? Submitted before plan expiry, but new telco delay, now plan is in grace period. Port out rejected.

Customer support reply is super slow. They said that port out is not supported during grace period and I must recharge just to port out. Nothing in FAQ and CIS states this…

 

[weng]

Maybe you can share your experience on Zym so that other users can see your problems with Zym.

Most likely eight 5G will not be better.

Basically you have to lower the expectations when it comes to underground MRT tunnels for all the MVNO plans. Even the more expensive MNO plans may not be good enough.

Ok i’m on zym 5g (previously on 4g)… similar experience with both plans. Using iphone 15pm. My commute is usually btwn 8-9am and 6-8pm. At the platforms is ok. For netflix, if streaming already ongoing, it won’t get cut off in the tunnels. But if want to start streaming in the tunnels, usually will spin very long, sometimes until next station. For browsing, it’s quite unusable. Most of the time nothing can load when in the tunnels.

My experience with starhub 4g (before zym) was similar too.

I guess….. that’s considered normal? Haha…

 

[xiaofan]

Ok i’m on zym 5g (previously on 4g)… similar experience with both plans. Using iphone 15pm. My commute is usually btwn 8-9am and 6-8pm. At the platforms is ok. For netflix, if streaming already ongoing, it won’t get cut off in the tunnels. But if want to start streaming in the tunnels, usually will spin very long, sometimes until next station. For browsing, it’s quite unusable. Most of the time nothing can load when in the tunnels.

My experience with starhub 4g (before zym) was similar too.

I guess….. that’s considered normal? Haha…

Pretty normal for ST MVNOs like Zym/Zero1/VIVIFI/CMLink for peak time underground MRT stations and tunnels.

As per some reports, SingTel's 5G+ Enhanced or Priority rated plans may help, but they are more expensive and there will still be issues.

 

[xiaofan]

Pretty normal for ST MVNOs like Zym/Zero1/VIVIFI/CMLink for peak time underground MRT stations and tunnels.

As per some reports, SingTel's 5G+ Enhanced or Priority rated plans may help, but they are more expensive and there will still be issues.

One such report for SingTel 5G Enhanced Lite plan CIS offer at S$19.25 per month (12 month contract).

https://www.singtel.com/personal/products-services/mobile/cis#carousel3

Happy to report that the 19.25 plan worked rather well during this morning peak hour ride 830-9. I was able to listen to radio, read news article, Reddit, received WA. Connection broke between Bishan to Braddel which require a manual trigger to restart radio. Just leaving orchard, connection went down for like 10 secs but doesn’t require manual restart (it auto connect back).

these are vast majority improvements than compared to vivifi 4G where I could not do any one of those single item above.

 

[hereiam7788]

StarHub Q1 net profit tumbles 81.3% to S$5.9 million as consumer business slides across the board​

Mobile segment subscriptions fall to 2.2 million, from 2.4 million in the year-ago period, amid softer SMS usage revenue

https://www.businesstimes.com.sg/co...million-consumer-business-slides-across-board

 

[xiaofan]

Looks like eight is doing well (value segment) but not other Starhub consumer side businesses.

https://ir.starhub.com/newsroom/20260507_072507_CC3_GOAL75YFCRQRA48H.1.pdf

 

[hereiam7788]

Looks like eight is doing well (value segment) but not other Starhub consumer side businesses.

https://ir.starhub.com/newsroom/20260507_072507_CC3_GOAL75YFCRQRA48H.1.pdf

at least my 5.5 years worth of credits are safe.

 

[amazingone]

Looks like eight is doing well (value segment) but not other Starhub consumer side businesses.

https://ir.starhub.com/newsroom/20260507_072507_CC3_GOAL75YFCRQRA48H.1.pdf

Their broadband take-up rate seems pretty good with quite a bit of interest.

 

[twosix]

Looks like eight is doing well (value segment) but not other Starhub consumer side businesses.

https://ir.starhub.com/newsroom/20260507_072507_CC3_GOAL75YFCRQRA48H.1.pdf

Eight is dragging down SH's revenues...

 

[xiaofan]

Eight is dragging down SH's revenues...

Haha, not really, without eight, Starhub will worse with lower Mobile market share. ARPU may go up a bit but net-net Starhub will be even worse in terms of stock performance.

 

[xiaofan]

Basically due to over-competitions in the consumer mobile market, most of the local service providers will suffer and eventually more providers will go out of business.

Fibre Internet services may be slightly better as there is a baseline cost -- NLT charges the consumer Fibre ISPs a flat fee of S$13.50 per user per month (1:24 split ratio).

 

[Habrosus]

Eight is dragging down SH's revenues...

Ya, i also feel without 8, Starhub could become more quiet.

 

[twosix]

Haha, not really, without eight, Starhub will worse with lower Mobile market share. ARPU may go up a bit but net-net Starhub will be even worse in terms of stock performance.

I dun agree. $$ is everything. ARPU dropped $1 qoq. This means a $2.2m loss. The more the customer, the more SH lose. Their legacy premium subscriber base is gradually diluting into cheaper plans, shrinking the revenue pie even when total subscriber headcounts grow. They may lose more than planned if they keep growing the "value segment".

Simba is already a low cost company, whereas SH is one of those legacy giants. Unless their management take a big payout and restructure, the arpu will get worst and maybe simba/m1 will bail them out next.

 

[twosix]

Ya, i also feel without 8, Starhub could become more quiet.

I somehow feel SH is losing the plot. Same for M1 consumer business.

 

[Habrosus]

I somehow feel SH is losing the plot. Same for M1 consumer business.

I've been losing SH until 8 came along.