Eight Telecom discussion thread

hereiam7788

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Walk to EIGHT top up for my mum@ citi link after SIMBA top-up ...Q long as SIMBA but damm slow due to few counter
yes very few counters only.

besides, did u top up $84 or 3x $28? did u confirm with the person there is both will get free credits?
 

hereiam7788

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There are 3-4 staffs helping to top up. After top up then make payment at the counter to collect ice cream voucher and lucky draw chance. Took me 40 mins in total.
i went on friday afternoon around between 12pm to 1pm. no ppl. i was third in the queue, less than 5 mins my turn and completed the top up and left for lucky draw and left already.

i believe my case should be save for the 'limited' bonus credits for this event?
 

hereiam7788

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no one is going to the citylink mall booth today?

can verify with the staff to double confirm:

1) if top up $84 in one go is equivalent to top up 3 x $28 to enjoy the 1 for 1 promo?

2) if there is limited bonus credits for this promo? is it per day? or whole 4 days limit? or is it individual store limit?
 

11.11.

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Thanks for sharing. Just to add on, my line also ported in successfully after 1 night from yesterday evening. Should have top-up directly there and then when i was at the shop, and not go with the concern they raised. Now have to make another trip to the shop.
..indeed, I was contemplating whether to top up during port-in....so decided to take risk and just top up $28 to try out their service. Luckily everything went smoothly with the app showing $28 credited to the account. Now waiting for them to credit the free $28 and 2 month free service.
 

neptunesea

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2) if there is limited bonus credits for this promo? is it per day? or whole 4 days limit? or is it individual store limit?
There is no limit stated in the terms and conditions.
https://www.eight.com.sg/terms-conditions/


eight BASH! Top up $28, get $28 FREE

This promotion is valid from 21 May – 24 May and only available at the eight BASH @ CityLink Mall or at any of our Service Centres.
A valid and successful top-up transaction is defined as a minimum of $28 top-up amount. For every successful transaction, $28 additional credits will be credited to the customer’s wallet balance.
Additional credits will be credited to the mobile service’s main wallet balance within 7 working days from the date of the successful top-up transaction.
Customers are entitled to a maximum of $84 i.e. 3 transactions in additional credits per mobile service throughout the duration of the promotion.
This promotion is not transferable, exchangeable for cash, or redeemable for other products/discounts.
In the event of any dispute, the decision of eight shall be final.
All eight’s Mobile Terms & Conditions apply. eight reserves the right to amend, withdraw, or terminate this plan, promotion and its Terms & Conditions at any time without prior notice.
 

hereiam7788

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There is no limit stated in the terms and conditions.
https://www.eight.com.sg/terms-conditions/


eight BASH! Top up $28, get $28 FREE

This promotion is valid from 21 May – 24 May and only available at the eight BASH @ CityLink Mall or at any of our Service Centres.
A valid and successful top-up transaction is defined as a minimum of $28 top-up amount. For every successful transaction, $28 additional credits will be credited to the customer’s wallet balance.
Additional credits will be credited to the mobile service’s main wallet balance within 7 working days from the date of the successful top-up transaction.
Customers are entitled to a maximum of $84 i.e. 3 transactions in additional credits per mobile service throughout the duration of the promotion.
This promotion is not transferable, exchangeable for cash, or redeemable for other products/discounts.
In the event of any dispute, the decision of eight shall be final.
All eight’s Mobile Terms & Conditions apply. eight reserves the right to amend, withdraw, or terminate this plan, promotion and its Terms & Conditions at any time without prior notice.
the tnc is talking about 3 transactions of sgd84. Isn’t that the staff there is causing problems???
 

neptunesea

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the tnc is talking about 3 transactions of sgd84. Isn’t that the staff there is causing problems???
Yea, by the way the T&C is written, top up should be 3x $28. Not 1x 84.

Eight should let this slide though as the top up is done by their authorised personnel. Not by the customer. Else they'll have many angry customers who are spoilt for choice.
 

tan9969

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There is no limit stated in the terms and conditions.
https://www.eight.com.sg/terms-conditions/


eight BASH! Top up $28, get $28 FREE

This promotion is valid from 21 May – 24 May and only available at the eight BASH @ CityLink Mall or at any of our Service Centres.
A valid and successful top-up transaction is defined as a minimum of $28 top-up amount. For every successful transaction, $28 additional credits will be credited to the customer’s wallet balance.
Additional credits will be credited to the mobile service’s main wallet balance within 7 working days from the date of the successful top-up transaction.
Customers are entitled to a maximum of $84 i.e. 3 transactions in additional credits per mobile service throughout the duration of the promotion.
This promotion is not transferable, exchangeable for cash, or redeemable for other products/discounts.
In the event of any dispute, the decision of eight shall be final.
All eight’s Mobile Terms & Conditions apply. eight reserves the right to amend, withdraw, or terminate this plan, promotion and its Terms & Conditions at any time without prior notice.
It is all written in the tnc.

No luck for those who being too up one shot 84.

Thanks.
 

neptunesea

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It is all written in the tnc.

No luck for those who being too up one shot 84.

Thanks.
If you read the line specifically

A valid and successful top-up transaction is defined as a minimum of $28 top-up amount.

Those that topped up $84 one shot are entitled to one bonus of $28, as the terms only specify a minimum.

The remaining $56 bonus is in eight's court. I think they will honor it, as the backlash from not would be insufferable.

But agree with you, customers should insist on 2/3x $28 instead of one shot to protect their own interests.
 
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tan9969

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Those who not yet top up but in the queue now be it at service centres or BASH booth, Please insist top up $28, 28 and 28.

3x28

Not 56 or 84.

Hopefully you read this post before being top up 56 or 84.

Thanks
 

tan9969

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If you read the line specifically



Those that topped up $84 one shot are entitled to one bonus of $28, as the terms only specify a minimum.

The remaining $56 bonus is in eight's court. I think they will honor it, as the backlash from not would be insufferable.
Noted. Thanks
 

JAYSCS

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The queue today is quite long, moderately waiting time, abt 45min. It doesnt matter whether $28x3 or $84 to enjoy 1-4-1. The lucky draw is cutlery set, the free ice cream is better.
 
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