Eight Telecom discussion thread

[TrueB1ue]

Hi how come Sunday tnc is different from other days?

Don listen to those pple anyhow say.
They just rephrase to 1 for 1 so no pple will question them again about lump sum 84 topup instead of 28x3 topup. The FB post appear on Friday not Sunday.

 

[TrueB1ue]

Those bad mouth keep saying eight mobile toh. Pple no toh keep saying they toh.

You very happy they toh huh. TMD if they toh... the one who say it should go cut their tongue.

Pple using it ho ho, keep saying toh.

 

[yhw22]

you can enable or disable blocking of overseas SMS thru services perference setting.

 

[amazingone]

Those bad mouth keep saying eight mobile toh. Pple no toh keep saying they toh.

You very happy they toh huh. TMD if they toh... the one who say it should go cut their tongue.

Pple using it ho ho, keep saying toh.

probably from competitors from we-know-who

 

[TrueB1ue]

probably from competitors from we-know-who

Don know. Since those pple so scared, just don topup lah, pple topup is pple problem, see pple topup not happy.

 

[xiaofan]

Touch wood if eight closed shop

Do not worry too much.

eight is fully owned by StarHub.

 

[tan9969]

Do not worry too much.

eight is fully owned by StarHub.

My intention is to point out the credit is counted as money not cursed eight.

I would like to said: I LOVE EIGHT

Thanks.

 

[Jitter]

If people never receive bonus credits how? Got people last time said no receive bonus credits. Can advice what to do?

 

[sibeiTrolled]

I LOVE EIGHT

Please don't love a company.
You are just a number in their database

If people never receive bonus credits how? Got people last time said no receive bonus credits. Can advice what to do?

Head over to service center and flip table
or
Escalate to IMDA

Ultimately, did you lose your base credit?

 

[lenseview]

When is the best time to upgrade plan? Like how many days before the last day of plan? Any advice?

 

[Jitter]

Head over to service center and flip table
or
Escalate to IMDA

I got eight also, asking in advance. I told the eight staff 28*3 but the eight staff top up 84*1.

Of course cannot be this right?

 

[tan9969]

Please don't love a company.
You are just a number in their database


Head over to service center and flip table
or
Escalate to IMDA

Ultimately, did you lose your base credit?

I need to tell everyone I love this company because for me it 4g network is better than you know who.

This company trying their best to match you know who promotion.

Must applaud this company.

I LOVE THIS COMPANY.

Thanks.

 

[sibeiTrolled]

When is the best time to upgrade plan? Like how many days before the last day of plan? Any advice?

Upgrade is immediate, maybe just time it to 2-3 days before renewal. Depending on how much you want to make use of existing entitlements...

Upgrade is classified as going up the cost ladder.
So if you are on 14.80 plan, going 18 plan is upgrade and going to any other plan is downgrade

https://www.eight.com.sg/help/mobile/ -> Upgrading your Plan
-----------
Upgrading is instant!

• Log in to your eight account > Click on Recharge > Select your plan upgrade
• Or visit any eight retailer

Once the upgrade is activated, your current plan will be immediately terminated and replaced with the new one.
Please note that plan upgrades are billed in full and we are unable to reverse transactions for terminated or stacked plans, nor can we reinstate previously held plans.
--------------

 

[sibeiTrolled]

I got eight also, asking in advance. I told the eight staff 28*3 but the eight staff top up 84*1.

Protect yourself first, screenshot or keep the latest facebook post about the 1 for 1.
If 7 days still not in, head down to service center bah,

No company is perfect and taking the first step to protect oneself is better than to depend on them to correct any wrong

Of course cannot be this right?

Not sure if you meant to post the k rock band youtube video, but i like their 2022 album "Fighting".
Off topic - never follow them already, too "hard" for me.

I LOVE THIS COMPANY.

Really dunoe you really being truthful or being sarcastic, but either way just wait till you get your 1 for 1 then you can love them even more.

 

[lenseview]

Upgrade is immediate, maybe just time it to 2-3 days before renewal. Depending on how much you want to make use of existing entitlements...

Upgrade is classified as going up the cost ladder.
So if you are on 14.80 plan, going 18 plan is upgrade and going to any other plan is downgrade

https://www.eight.com.sg/help/mobile/ -> Upgrading your Plan
-----------
Upgrading is instant!

• Log in to your eight account > Click on Recharge > Select your plan upgrade
• Or visit any eight retailer

Once the upgrade is activated, your current plan will be immediately terminated and replaced with the new one.
Please note that plan upgrades are billed in full and we are unable to reverse transactions for terminated or stacked plans, nor can we reinstate previously held plans.
--------------

Got it. Got to waste 80c then. Thank you.

 

[JAYSCS]

Eight should do what Simba is doing for 1-for-1 promo, give free credit together with the top up amount at the same time. It is creating unnecessary frustration and problems to itself and the customers. Guess its system is not sophisticated enough to detect quota hit and resume back to normal top up.

 

[hereiam7788]

you can enable or disable blocking of overseas SMS thru services perference setting.

it is only for receiving. nothing to do with sending.

 

[uncle_josh]

SH sales team need to send them for retrenchment

Eight sales team need to be kick in the butt.

 

[Sambuca78]

Today my double eight plan expired without automatic renew when i still have 136 in the wallet, anyone know why?

 

[Tedicious]

Today my double eight plan expired without automatic renew when i still have 136 in the wallet, anyone know why?

Only 8 team will know