ThreeSteps
Senior Member
- Joined
- Apr 1, 2018
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I try to login in to Fevo account using EZ-LINK account credential, but it is invalid.
Try this initial step if you have not done yet :
Login to the EZ-Link mobile app with your EZ-Link account (i.e. NRIC). Reset password, if necessary.
Then, download the latest FEVO mobile app. Login using your EZ-Link account (i.e. NRIC) and password. If you manage to login, you can try to ‘add’ the M1 prepaid card. I can’t advise you on this matter as I do not have an existing M1 prepaid card.
note: there will also be a pop-up notice for you to ‘submit documents’ to verify your FEVO account. This will take 7 days after you have submitted documents. I think this verification has to be completed before any top-up transaction can be done.