Like TS, I am also looking for nice sports bands. If anybody has found a good seller, can you please share that with us? Thanks.
@rubbadubbaducky! , really sorry to see that photo. Only 1 person I have read so far managed to persuade Fitbit to swap.
https://community.fitbit.com/t5/Versa/Versa-Cracked-Screen/td-p/2662104
Since yours is also less than a week old, maybe contact Fitbit, to timestamp your problem. My suggestions would be to first say you were Charge 2 user and loyal/experienced Fitbit customer and is so surprised to crack your Versa in less than a week, doing exactly the same thing. Ask if it is covered by warranty? When they say no, ask if there is any way to swap the screen, even for a fee? If they say no, ask if they can give you a discount (50% and above, target a higher level better) for a new purchase? Prepare all your bullets for last question and let them know how disappointed you are.
PS: Since you bought from Challenger, you can try asking them too. Email Fitbit and talk to Challenger at the same time.