Food delivery rider, 25, allegedly stabbed by customer at Marsiling block, family appealing for witnesses

[Anghtj]

The delivery rider was conveyed to the hospital and is now recovering at home, shared his older brother.

Warning: This article contains descriptions of violence. Audience discretion is advised.

A 25-year-old Grab food delivery rider was in the midst of completing an order when the customer allegedly stabbed him in the abdominal area on Dec. 22 night.

The incident apparently took place at the lift lobby of Block 214 Marsiling Lane.

As a result, the delivery rider was conveyed to Woodlands Health Campus, where he underwent surgery for his wound.

Customer allegedly asked for S$33 change in cash​

Speaking to Mothership, the delivery rider's older brother, who wishes to be known only as Daniel, said the alleged assault took place at around 10:30pm on Sunday.

Prior to the incident, the customer apparently wrote via text that he would pay for his order with a S$50 cash and told Daniel's brother to prepare a change of S$33.

In response, Daniel's brother asked whether he could transfer the change via PayNow instead, as it was a significant amount, and he would need to withdraw the cash first.

However, the customer did not appear to take the request well, as he allegedly scolded Daniel's brother, to which he did not engage further, shared Daniel.

A screenshot of the conversation between the customer and Daniel's brother posted by Daniel on Facebook showed the apparent exchange over text.

In the screenshot, the customer could be seen rejecting Daniel's brother's request before telling him, "Got read instruction or not?"

Screenshot via Daniel's Facebook

Delivery rider prepared change​

Subsequently, Daniel's brother arrived at the Housing and Development Board (HDB) block and informed the customer about his arrival.

In response, the customer asked him whether he had any change, to which Daniel's brother stated he did.

Daniel's brother then asked the customer for his unit number, which he allegedly did not specify on his order.

While waiting at the lift lobby, Daniel's brother asked the customer again whether he could transfer the change via PayNow instead.

Customer allegedly arrived at lift lobby with knife​

However, instead of replying Daniel's brother, the customer allegedly arrived at the lift lobby with a knife.

The appearance of a weapon allegedly sent Daniel's brother into a state of panic, and he tried to defend himself with his helmet.

According to Daniel, his brother's self-defence eventually proved futile, as the customer apparently thrust the "entire knife" into his brother's body.

Despite the pain from the injury, Daniel's brother tried his best to "pin down the customer with his body" while allegedly "having the knife in his stomach for 45 minutes".

After a passer-by alerted the authorities, Daniel's brother was conveyed to the hospital and is now recovering at home, shared Daniel.

'Traumatising' ordeal​

Other than physical injury, Daniel said his brother was "deeply traumatised" by the alleged assault.

According to him, his brother has been working as a delivery rider for around three years, and the job was his source of income.

As such, Daniel's brother was worried about making a living for the next few months as his injury made it impossible to make deliveries.

He also would not be able to ride his motorcycle, which he had been saving up for, shared Daniel.

Appealing for witnesses​

Noting that police investigations are ongoing, Daniel said his family would like to appeal for witnesses and any video footage of the incident.

Besides helping his family to understand what transpired on Sunday, he also hoped to gather enough evidence to help his brother file for insurance claims.

Daniel shared that he would like to publicise his brother's encounter so that other delivery riders would not need to go through the same ordeal.

He added: "If customers would like to pay cash, they should be required to have the exact amount and not at the cost of an innocent bystander, who was just delivering food," said Daniel.

SCDF statement​

In response to Mothership's queries, the Singapore Civil Defence Force (SCDF) confirmed they received a call for assistance regarding the incident at around 10:35pm on Dec. 22.

Besides Daniel's brother, SCDF conveyed another person to Changi General Hospital.

Mothership has reached out to the Singapore Police Force for comments.

Grab statement​

A Grab spokesperson told Mothership that the company is aware of the incident and is "taking it very seriously".

"The safety of our community, including our delivery-partners, is our top priority," read the statement.

Grab does not "tolerate any form of violence", and such actions are "completely unacceptable" and "violate [its] code of conduct," said the spokesperson.

Following the incident, Grab has "banned the customer involved" from its platform and "reached out to the affected delivery-partner" to offer its support.

These include assistance with his personal accident insurance coverage claim, according to the spokesperson.

Top images via Daniel's Facebook

Yakult auntie get killed
Grabfood rider get stabbed
Hardware shop assistant get slashed

working in Singapore is dangerous

 

[helloicanseeu]

these days not many people carry much cash around
quite reasonable to use digital payment mode

The stabber expect the deliveryman to be walking ATM carrying like 1k of $10 notes with him so that any donkey can give $50 and get perfect change, else face the consequences of being uncooperative and get stabbed.

 

[helloicanseeu]

Marsiling is it near Yishun?

That block nearest JB than any HDB in sinkieland

 

[helloicanseeu]

Sibei hiong now , better bring pepper spray when going out.

Just legalise delivery man all carry 2 chopper on body, so nobody will chop them, then J T will monitor the situation, win-win

 

[galmongie]

Food delivery co should be able to trace the siaolang.

They traced him, but no evidence of him committing the act.

 

[Lin_Lao_Bei]

If cannot solve must ask them already...










Jokes aside...... Speedy recovery to the grab driver..

 

[tauntme]

Grab will not kill Cash as a payment mode,
because it lose customer base who only use CASH.

A company makes decisions based on profitability,
never for it's employees or customers.

Why do people use cash

 

[c4765177]

Why do people use cash

i always use cash
why? cos i was played out by grab many times over
the rider comes half hour later then promised, sometimes the food spilled and arrived not in any suitable conditions, but their app CSO refused to refund, some cancel the order (with deals and promo but then later say rider tag wrong position)

instead of paying by card and have to talk to a non existent CSO, i rather pay by cash... anything not satisfied, settle with the rider on the spot, dun tell me to go talk to CSO which is a sure no-win case

 

[newcell]

Better be extra careful these days. Staring at mobile devices in public can be dangerous.

 

[enimen]

I said before. Siao langs should be locked up with siao langs. Then see who more siao.

Let all the stabbers and murderers in the same island and let them battle royale it out.

Wanna hurt people, be prepared to get hurt yourself

 

[tauntme]

i always use cash
why? cos i was played out by grab many times over
the rider comes half hour later then promised, sometimes the food spilled and arrived not in any suitable conditions, but their app CSO refused to refund, some cancel the order (with deals and promo but then later say rider tag wrong position)

instead of paying by card and have to talk to a non existent CSO, i rather pay by cash... anything not satisfied, settle with the rider on the spot, dun tell me to go talk to CSO which is a sure no-win case

Then have u not paid before? Will get banned?

 

[c4765177]

Then have u not paid before? Will get banned?

somehow i have less of these 'patterns' when i choose to pay by cash....
some even attempt to deliver much earlier saying, oh shop B long wait i m sending over now!

 

[noname2016]

Normally use cash are the low ses or difficult type of customers. Should just ban cash - it’s even being used for loan sharks to harass people

 

[Comage]

Ya~ this type of incident hard to prevent~ change to panda will also kena~ only deliveroo don't have cash payment~

Many riders already feedback to grab to remove cash order bcos of prank orders & abuse by loanshark but grab dun seem to listen~ they only care of getting more sales~

I already provided the most likely scenario here, but it seems nobody bothers to read through the responses before posting one-liner responses. See below for my earlier post.

Might not have much cash with him so he wants to avoid using it? Not happy use mouth lah. Why need to use knife?


Don't know why so many blame COD. It's a separate issue.

The root cause here is the siaolang. You do deliveroo, late a bit he might also stab you. You don't do delivery, somehow cross path with him and he buay song also might stab you.

The platforms are the ones tanking the lost? Inconvenient, but free food for you all?

Root cause is not really the siaolang, but just the delivery guy was unlucky and did not have the spare change with him, with the "siaolang" insists to deal with, in cash.

No it's not a "siaolang" - he just happened to take the delivery order for a guy involved in vice activities.

So, PayNow cannot - because he cannot give his real mobile number.
And, no digital money trails leading to his account - as per instructions from the guy's boss.

These guys involved in vice activities deal with "cash only" - they cannot, and do not leave any money trails at all.
Even the cars they drive have illegal plates, and they park illegally to avoid going past EPS gantries which have a time in / time out digital trail of their whereabouts.

As expected, the address is just the block - no unit number. Clearly the guy is involved in vice activities, and cannot leave a digital trail of his unit number in that block.

Otherwise it will "jeopardise" the Boss' vice activities - should he input the unit number of the boss' safe house location.

The delivery guy was just unlucky to have taken this order. It could have been anyone, yes, but if he had change for the order, this will not have happened.

It would seem the guy had been tasked to be stationed at the boss' safe house to either look after the vice goods or cash.

In any case, the safe house location has already been compromised, and the goods would have already been moved out of said location on Sunday night when the shlt went down...

So many lazy arses here refuse to read and just keep on shooting your mouths off asking why why why what happened.... Wtf.

 

[Ahemahem]

wa nowadays siaolang many

 

[Comage]

wa nowadays siaolang many

Funny how everyone keeps talking about wa siaolang problem, wa COD is the problem..

The real problem is that there's ongoing vice activities in broad daylight, and these guys are bringing their negative social impact into the various aspects of our daily lives.

 

[heroking]

Why do people use cash

those staying in rental flat no cc/debit card like to order food use cash
and students

 

[Spectre007]

So will the guy tio charged or is this considered a civil matter?

 

[galmongie]

Is the default payment mode still 'cash'?
I used GF once to utilise a voucher. I was puzzled it went through without prompting for the payment mode of the remaining amount.
Luckily that time got exact amount at home tsktsk

 

[firebrand83]

Use this type of jack knife must be still nsf?