Sure anot?? what i know is have to mail the hardcopy
Yes, email them scanned copy or if you know how to type into their downloaded PDF form.
This is my question to them in April 2020:
Hi,
Your notice: "As part of the essential services in the finance and banking sector, full operations of FSMOne.com will continue as per normal even as FSMOne.com team works 100% from home. The FSMOne reception area will be closed with effect from 20 April 2020 (Monday), and walk-in customers will no longer be able to come into our office premises (until further notice)."
Thus as per your notice above, there will be nobody to process our forms as your "team works 100% from home." Can I submit by email with the scans of the CDP Account Linkage forms attached? Please advise.
This is their reply:
Dear ***,
Thank you for your email.
Yes, we accept the scan copy for the CDP linkage form during circuit breaker. Thus, please furnish us the form by replying this email.
We look forward to receiving your document soon.
Feel free to contact us if you require further assistance.
Thank you and have a pleasant day.
Regards,
Wan Hwa | Client Services | FSMOne
After Circuit Breaker, they are still working from home, as declared here:
https://secure.fundsupermart.com/fs...o-covid-19-coronavirus-updated-on-1-june-2020
Important Notice with regard to COVID-19 (Coronavirus) [UPDATED ON 1 June 2020]
UPDATED ON 1 June 2020 - As part of the essential services in the finance and banking sector, full services of FSMOne.com will continue as per normal even as FSMOne.com team supports the business 100% from home. The FSMOne reception area will remain closed and walk-in customers will not be able to visit our office premises (until further notice). Please read this notice for more details.