Genting FAQ - Part 3

[EveMuffins]

Yes, membership counter outside the casino.

Yup tourism tax. No need pay using GP. Cash is fine!

If unable to check in at the auto kiosk, you can always proceed to the normal manual counter manned by their staffs to do it.

Actually if your room is a non-complimentary one, then just treat yrself like any other foreign tourist checking in - just armed with a passport.

If u hv not been up there for so long - say more than 3 years (yours is 4 years??), chances are yr card will not be up-to-date anyway (as many newer versions had been issued since), thus might face problem at the self-service kiosk (tho there are assistants to help out).

Best is to q up at the hotel check-in counter if the q is not too long.... otherwise, u can try yr luck at the kiosk with the assistance fr hotel staff..no need to fear as they will reroute u to hotel counter in case u face any issues.

Genting membership card is not really a pre-requisite...imagine how overseas tourist check in to hotel with just a passport without need for any membership card. Thus, u dun really need to get it updated yet prior to chk-in unless u need the very little rewards points earned fr hotel.

Whether kiosk can process or not with just passport and without the card, may be other bro's can share their experience.

Tks for the tips..my room 1st 2 days complimentary, 3rd day redeemed with GP.

I'll find out on the day itself and update here. So excited and looking forward to the trip.

 

[Cryophoenix]

If book the rooms via Agoda, can I still do self check-in using the kiosk?

 

[sunzoner]

If book the rooms via Agoda, can I still do self check-in using the kiosk?

Yes. Did that in April this year. I paid for early check in too.

 

[vsvs24]

Actually if your room is a non-complimentary one, then just treat yrself like any other foreign tourist checking in - just armed with a passport.

If u hv not been up there for so long - say more than 3 years (yours is 4 years??), chances are yr card will not be up-to-date anyway (as many newer versions had been issued since), thus might face problem at the self-service kiosk (tho there are assistants to help out).

Best is to q up at the hotel check-in counter if the q is not too long.... otherwise, u can try yr luck at the kiosk with the assistance fr hotel staff..no need to fear as they will reroute u to hotel counter in case u face any issues.

Genting membership card is not really a pre-requisite...imagine how overseas tourist check in to hotel with just a passport without need for any membership card. Thus, u dun really need to get it updated yet prior to chk-in unless u need the very little rewards points earned fr hotel.

Whether kiosk can process or not with just passport and without the card, may be other bro's can share their experience.

The person who book the room must scan passport. Cannot use the Genting card. I tried last year with the card and hit error. The kiosk attendent told me person booking must scan passport. But if need 2 keys the second person can use card instead of passport.

 

[mobile2009]

Just came back from genting, heard this news from one of the auntie on the coach while coming back.

Dunno which hotel. Happened like one week ago. Hwz forum also got pple talking.


MALAYSIA Young Mother Tragically Jumps To Her Death From Genting Hotel After Losing Over RM200k Gambling

https://www.worldofbuzz.com/young-m...ting-hotel-after-losing-over-rm200k-gambling/

 

[Smarty2]

Just came back from genting, heard this news from one of the auntie on the coach while coming back.

Dunno which hotel. Happened like one week ago. Hwz forum also got pple talking.


MALAYSIA Young Mother Tragically Jumps To Her Death From Genting Hotel After Losing Over RM200k Gambling

https://www.worldofbuzz.com/young-m...ting-hotel-after-losing-over-rm200k-gambling/

https://goodyfeed.com/young-mother-jumped-to-her-death-at-genting-after-reportedly-losing-almost-70k/

https://forum.lowyat.net/topic/4851727/all

Tower 1 Room #19772

 

[Smarty2]

Tks for the tips..my room 1st 2 days complimentary, 3rd day redeemed with GP.

I'll find out on the day itself and update here. So excited and looking forward to the trip.

Since 2015, by right yr previous GP's will be expired/ burnt - if not wrong i think valid for 3 yrs only? unless in between u had visited?

 

[vsvs24]

https://goodyfeed.com/young-mother-jumped-to-her-death-at-genting-after-reportedly-losing-almost-70k/

https://forum.lowyat.net/topic/4851727/all

Tower 1 Room #19772

But the window can open a bit only isn't it ?

 

[EveMuffins]

Since 2015, by right yr previous GP's will be expired/ burnt - if not wrong i think valid for 3 yrs only? unless in between u had visited?

Never expire leh..is it because I'm silver member?

 

[Smarty2]

But the window can open a bit only isn't it ?

Really dunno lei...

 

[Paul Lee]

The kiosk is quite impressive. Allows you to select 1 key or 2 key, queen bed or twin bed. This part free. Subject to availability, can pay RM5 EACH for mountain view, high floors, near lift, specific floor, non smoking (this one don't pay because people still smoke), connecting room.

Early check-in :
6 - 9am RM20
9am to 12pm RM10
12pm to 3pm RM5

I think the queen/twin selection is fake. On my last trip, I selected Queen but ended up still gave me Twin.

Are you really able to select multiple options? I did not have the mountain view option but I was only able to select EITHER high floor OR near lift but not BOTH.

The early check-in surcharge used to RM5 flat. Genting really know how to squeeze money from us.

 

[Smarty2]

Never expire leh..is it because I'm silver member?

Or did u redeem or earned GP's fr outlets accepting GWC card?

Sent from Xiaomi REDMI NOTE 6 PRO using GAGT

 

[vsvs24]

I think the queen/twin selection is fake. On my last trip, I selected Queen but ended up still gave me Twin.

Are you really able to select multiple options? I did not have the mountain view option but I was only able to select EITHER high floor OR near lift but not BOTH.

The early check-in surcharge used to RM5 flat. Genting really know how to squeeze money from us.

Queen/twin works for me so far.

Mountain view option if not shown means the available rooms all don't have mountain view.

I always want mountain view + near lift. In the first selection screen they only allow you to choose either one. But there is a button "More options" which will show the package mountain view + high floor + near lift for RM15.

This is what I like about the kiosk. If I see no mountain view room (provided the room type have mountain view), I will cancel and try again like 30 min later. The LCD above the kiosk shows the number of rooms available for each room type. Can use that to gauge.

 

[Smarty2]

Queen/twin works for me so far.

Mountain view option if not shown means the available rooms all don't have mountain view.

I always want mountain view + near lift. In the first selection screen they only allow you to choose either one. But there is a button "More options" which will show the package mountain view + high floor + near lift for RM15.

Near lift not noisy meh? High traffic area... especially prc & aneh ppl talk very loud and kids shouting...

 

[EveMuffins]

Or did u redeem or earned GP's fr outlets accepting GWC card?

Sent from Xiaomi REDMI NOTE 6 PRO using GAGT

My last trip was Apr 2015. My GP still have 400+ today though I'm not sure how many points have already expired before this 400+. All earned at casino.

 

[vsvs24]

Near lift not noisy meh? High traffic area... especially prc & aneh ppl talk very loud and kids shouting...

I only go off peak like weekdays so not so bad.

I ok with noise. Still can sleep. No noise and quiet long corridor more scary.

Usually stay Y5 triple. The lift still some distance. Never choose near lift for deluxe. I choose that and the room is really next to the lift and corridor area. So more give me lvl 8 tower 2 where there is more traffic along the corridor.

 

[Smarty2]

My last trip was Apr 2015. My GP still have 400+ today though I'm not sure how many points have already expired before this 400+. All earned at casino.

Ok..tats a gd reference...means they r flexible. If they go strictly by the rules, u wud hv zero points by now as yr last clocked pts was 4.5 yrs ago...

 

[mobile2009]

Not fake. I just came back, selected and got that. I think it all depends on the availabilty off rooms.

If check in too early or too late, not many rooms avail as people still not yet check out.

BTW, the self check in kiosk only requires passport to check in. New passport also no problem.

I think the queen/twin selection is fake. On my last trip, I selected Queen but ended up still gave me Twin.

Are you really able to select multiple options? I did not have the mountain view option but I was only able to select EITHER high floor OR near lift but not BOTH.

The early check-in surcharge used to RM5 flat. Genting really know how to squeeze money from us.

 

[EveMuffins]

Or is it 3 years from May 2017 then will expire?

 

[Smarty2]

Or is it 3 years from May 2017 then will expire?

3 yrs was the std since many years alrdy. Not sure wat that May 2017 relevance to the overall pic...