Yesterday, I used phone bookings, still able to get World Club rooms for weekends Sat-to-Tues for Feb and March, the web/apps shown this room type was fully booked on Feb/Mar since 2 weeks ago.
Initially the CS offered me Genting Grand Premier King, but I find excuses I got elderly family members.. he then gave me World Club room, Tower 1 or 2.
If you are previously qualified to get premium rooms, dont depends on web or apps, the CS said, the phone bookings catered for VIPs, VIPs generally dont use app/web to book.
I was so unlucky to play jackpot on a lowest top-prize machine. 10k was its maximum payout.
First time I need to cash out my jackpot winning at the cashier.