Genting FAQ - Part 3

[Smarty2]

Bring with you ba I guess. I believe the guards are just spotting for colors other than Blue on the checkin screen after you scan. I took a screenshot previously. Cos damn irritating to keep scanning. Hahaha. Myseja don't have swimming otter like TT. The guards half sleeping also.

U mentioned "other than blue"...is that the page where it shows "low risk"? The vax certificate page is in yellow. So they not interested in looking at the vax certificate page?

 

[Smarty2]

Hi bro currently in Genting. Will return to SG tmr and come back Genting on 25th April.

Here's a brief FR of my experience that can hopefully help everyone who are looking at traveling to Genting and /or Malaysia in general.

I departed SG on 14th Apr nite (10.30pm), bus came at around 11pm and we left for custom. Reached SG woodland custom at about 11.40pm and it was deserted, with only a handful of people crossing the checkpoint. Immigration formalities was completed in less than 15mins and we headed to JB custom. There was a slight jam on the causeway due to the number of cars looking to clear the Malaysia checkpoint and we reached the immigration complex slightly after 12.30am. Immigration clearance on the Malaysia side was smooth as well with no one asking for our mysejahtera and/or nortarise vaccine cert (thou we completed all formalities as requested pre-departure and have our vaccinated status updated to "fully-vaccinated" on our mysejahtera app.

After clearing immigration, the journey was extremely smooth and we made a slight detour to drop off passengers at Berjaya Times Square before heading up Genting. We arrived in Genting at about 4.50am and stopped at the "new bus terminal" located at Sky avenue.

- Experience in Genting

1. Majority of shops at sky avenue have unfortunately not survived the pandemic (~50% of the shops are not opened)

2. Practically no one checks your mysejahtera status (yes even for entry into the casino), thou everywhere is affixed with the QR code for you to scan if you so wish (exactly like Sg)

3. Table games have a set limit of players (e.g 6 players/table for roulette) and dealers will turn away anyone as long as the table have reached max cap.

4. Majority of those at Genting are local Malaysian with Singaporeans making up at most 30%. Seems like singaporeans are still quite apprehensive towards travelling to Malaysia despite the lifting of almost all measures as long as one is vaccinated. In terms of crowd, I will put it at about 60-70% of pre padenmic.

Bro - some questions:
1) for check-in into hotel, do they need us to show the MySejahtera and vaccination status?
2) Which hotel u put up at? If use automated self-check in at FWH, how wud they verify the MySejahtera info ie. Vax status etc...?
3) Were u required to update yr Genting Card at customer service with new vax status info?

Thx in advance!

 

[eugenelite]

U mentioned "other than blue"...is that the page where it shows "low risk"? The vax certificate page is in yellow. So they not interested in looking at the vax certificate page?

Seems like no. Just see the checkin screen. Can't rem what the checkin screen shows up liao. Hahaha.

 

[eugenelite]

Hi bro currently in Genting. Will return to SG tmr and come back Genting on 25th April.

Here's a brief FR of my experience that can hopefully help everyone who are looking at traveling to Genting and /or Malaysia in general.

I departed SG on 14th Apr nite (10.30pm), bus came at around 11pm and we left for custom. Reached SG woodland custom at about 11.40pm and it was deserted, with only a handful of people crossing the checkpoint. Immigration formalities was completed in less than 15mins and we headed to JB custom. There was a slight jam on the causeway due to the number of cars looking to clear the Malaysia checkpoint and we reached the immigration complex slightly after 12.30am. Immigration clearance on the Malaysia side was smooth as well with no one asking for our mysejahtera and/or nortarise vaccine cert (thou we completed all formalities as requested pre-departure and have our vaccinated status updated to "fully-vaccinated" on our mysejahtera app.

After clearing immigration, the journey was extremely smooth and we made a slight detour to drop off passengers at Berjaya Times Square before heading up Genting. We arrived in Genting at about 4.50am and stopped at the "new bus terminal" located at Sky avenue.

- Experience in Genting

1. Majority of shops at sky avenue have unfortunately not survived the pandemic (~50% of the shops are not opened)

2. Practically no one checks your mysejahtera status (yes even for entry into the casino), thou everywhere is affixed with the QR code for you to scan if you so wish (exactly like Sg)

3. Table games have a set limit of players (e.g 6 players/table for roulette) and dealers will turn away anyone as long as the table have reached max cap.

4. Majority of those at Genting are local Malaysian with Singaporeans making up at most 30%. Seems like singaporeans are still quite apprehensive towards travelling to Malaysia despite the lifting of almost all measures as long as one is vaccinated. In terms of crowd, I will put it at about 60-70% of pre padenmic.

Seems like point 2 and 3 changed liao from my March experience.

Everywhere check myseja, must show handphone and swipe your genting card. And 3 pax per table with a village crowding behind. Hahaha

 

[vaxvms]

Seems like point 2 and 3 changed liao from my March experience.

Everywhere check myseja, must show handphone and swipe your genting card. And 3 pax per table with a village crowding behind. Hahaha

i guess slowly slowly will back to normal

now on the ball a bit as just started re-open

 

[Smarty2]

Seems like no. Just see the checkin screen. Can't rem what the checkin screen shows up liao. Hahaha.

Seems like point 2 and 3 changed liao from my March experience.

Everywhere check myseja, must show handphone and swipe your genting card. And 3 pax per table with a village crowding behind. Hahaha

That's bcuz of the hoo-ha over the MySejahtera privacy data controversy is putting pressure on the gomen. They might do away with the check in check out in the next couple weeks.

https://www.malaysiakini.com/news/618083

 

[Smarty2]

i guess slowly slowly will back to normal

now on the ball a bit as just started re-open

One thing for sure i heard the common areas (non VIP) is now open to public...due to COVID, initially those who enter the casino has to be card-carrying members. Now anyone can just walk in...things changing fast...$ is priority now - after 2 years starved of biz.

 

[ghregular]

That's bcuz of the hoo-ha over the MySejahtera privacy data controversy is putting pressure on the gomen. They might do away with the check in check out in the next couple weeks.

https://www.malaysiakini.com/news/618083

frankly if i m there i wldnt want to be traced plus their mysejahtera not really working but of of course i dont mind being alerted abt exposures to a covid case.

 

[ghregular]

Going up soo

Oldest and longest surviving trade everywhere
Plenty handing out cards at sky Ave areas.

some yrs back late at night while walking past marrybrown some mamasan sitting inside the restaurant with some ah nia soliciting claiming got thin one bah one big one all got.
previously when the old casino was still around they were quite blatant soliciting next to you. now sky avenue under hawk eyes even taking pictures also kenna told off.

 

[Smarty2]

frankly if i m there i wldnt want to be traced plus their mysejahtera not really working but of of course i dont mind being alerted abt exposures to a covid case.

Yes, bro - Genting mgmt shud be sensitive enuf to understand that they r in a biz where privacy/annonimity is top priority. Especially since it's now in the open that the MySejahtera data/privacy protection is really questionable, they hv to decide what's best for their biz... especially high rollers definitely do not wanna be traced

 

[Atrina_Boy]

Hi bro currently in Genting. Will return to SG tmr and come back Genting on 25th April.

Here's a brief FR of my experience that can hopefully help everyone who are looking at traveling to Genting and /or Malaysia in general.

I departed SG on 14th Apr nite (10.30pm), bus came at around 11pm and we left for custom. Reached SG woodland custom at about 11.40pm and it was deserted, with only a handful of people crossing the checkpoint. Immigration formalities was completed in less than 15mins and we headed to JB custom. There was a slight jam on the causeway due to the number of cars looking to clear the Malaysia checkpoint and we reached the immigration complex slightly after 12.30am. Immigration clearance on the Malaysia side was smooth as well with no one asking for our mysejahtera and/or nortarise vaccine cert (thou we completed all formalities as requested pre-departure and have our vaccinated status updated to "fully-vaccinated" on our mysejahtera app.

After clearing immigration, the journey was extremely smooth and we made a slight detour to drop off passengers at Berjaya Times Square before heading up Genting. We arrived in Genting at about 4.50am and stopped at the "new bus terminal" located at Sky avenue.

- Experience in Genting

1. Majority of shops at sky avenue have unfortunately not survived the pandemic (~50% of the shops are not opened)

2. Practically no one checks your mysejahtera status (yes even for entry into the casino), thou everywhere is affixed with the QR code for you to scan if you so wish (exactly like Sg)

3. Table games have a set limit of players (e.g 6 players/table for roulette) and dealers will turn away anyone as long as the table have reached max cap.

4. Majority of those at Genting are local Malaysian with Singaporeans making up at most 30%. Seems like singaporeans are still quite apprehensive towards travelling to Malaysia despite the lifting of almost all measures as long as one is vaccinated. In terms of crowd, I will put it at about 60-70% of pre padenmic.

Thanks so much.

 

[vaxvms]

One thing for sure i heard the common areas (non VIP) is now open to public...due to COVID, initially those who enter the casino has to be card-carrying members. Now anyone can just walk in...things changing fast...$ is priority now - after 2 years starved of biz.

local IR also sama sama

only member can go in during covic


why no solitaire bus yet haha

 

[eugenelite]

Genting club need what member tier to allow ?

I believe it is gold.
Or like skygold, silver also can go in cos not enuf crowd. Hahaha.

 

[NightWish_]

I’m trying to book room for my mum and the website seems to lost the login info. I tried reset password with email and sms both say not registered. but they are still sending emails and sms to my mum. anyone encountered same issue?


Read HWZ Forum Rules!

 

[Kokokoh]

Anyone try using digital roomcard check in before ?
share yr experience

 

[xazmelvon]

Hi can anyone confirm if the cash game Texas poker room in skycasino is open already, and any special requirement (need gold/silver member status) in order to qualify to sit down and play at the cash games?

Thanks

 

[viethai]

I’m trying to book room for my mum and the website seems to lost the login info. I tried reset password with email and sms both say not registered. but they are still sending emails and sms to my mum. anyone encountered same issue?


Read HWZ Forum Rules!

My parent got similar issue....my account no problem

 

[ghregular]

I’m trying to book room for my mum and the website seems to lost the login info. I tried reset password with email and sms both say not registered. but they are still sending emails and sms to my mum. anyone encountered same issue?


Read HWZ Forum Rules!

the best is do it on a clean slate from here
https://www.rwgenting.com/en.htmlgoto login

then when u hv to login use your mum's mobile then they'll give u an otp.

 

[vaxvms]

i remember there was a clean up exercise few years back where all need login to reset pwd someting like that

those who nvr do so guess will be treated as non -existence n flushed by system

just create again loh

 

[lilycll]

I’m trying to book room for my mum and the website seems to lost the login info. I tried reset password with email and sms both say not registered. but they are still sending emails and sms to my mum. anyone encountered same issue?


Read HWZ Forum Rules!

Try the sign up for a new account on their website below:

https://book.rwgenting.com/onelogin/registercustomer
During the form filling, enter your mum SG NRIC number (this is most likely the ID number used when your mum registered many years ago) under the Passport field.

After you submitted the Sign up, you will be prompted to verify the mobile number. Go through the verification process.

Once all completed, there should be an option to register or link your mum Genting Rewards Card number. Try that option to see if this works.