Ordered on 20 oct....yesterday got that gut feeling like will get f*** around....email them yesterday to recheck.
Just received the email reply from them as below.
Many thanks for your email!
I'd be more than happy to give you an update on your order.
We've been in touch with the store and unfortunately they've advised that there's been a shipping delay with the order - apologies for the inconvenience.
The item is now due to reach our facility the week at the end of November.
If you are happy to wait, please let me know and we'll send across the tracking details once the item reaches our facility.
If you would prefer to cancel your order, we can of course, process that as well.
Apologies again for the inconvenience ! If you have any questions in the meantime, please let me know. Thank you so much for your patience!
Cheers
Phillis Chan
Co-Founder | Big Apple Buddy