GRABPay MasterCard

[sglandscape]

I always metered. Usually cheaper than fixed unless got jam.

For my use case usually if midnight, the flat fare a bit more predictable than the surcharges

 

[ekardo]

forgotten that grab no longer supported in AXS payment..topped up 1k then remember..

anyone know how to use credit card for Income insurance ?

 

[CrashWire]

forgotten that grab no longer supported in AXS payment..topped up 1k then remember..

If you can't use the money, you can always request Grab to refund back to card.

 

[ekardo]

If you can't use the money, you can always request Grab to refund back to card.

Requested. How long does grab takes for the refund?

 

[jhtan85]

Requested. How long does grab takes for the refund?

Mine was processed within a day!

 

[reddevil0728]

Mine was processed within a day!

It shows on ibanking as a credit within a day???

 

[HoGnix]

Anyone experience after change Phone SIM or SD card, Grabpay false identified the change of Phone and need to wait for 24 HRS to do any transaction?

 

[reddevil0728]

Anyone experience after change Phone SIM or SD card, Grabpay false identified the change of Phone and need to wait for 24 HRS to do any transaction?

what's false identified?

 

[twosix]

I switch using grab between my iPhone and android phone. No problem at all.

 

[HoGnix]

what's false identified?

The actual wording is:

Your transaction wasn't processed.

As you are using a new device, you can't use your wallet for the next 24 hours. This helps us keep your account secure.

 

[reddevil0728]

The actual wording is:

Your transaction wasn't processed.

As you are using a new device, you can't use your wallet for the next 24 hours. This helps us keep your account secure.

Do you mean they incorrectly detected that you have swapped phone when you didn't?

 

[HoGnix]

Do you mean they incorrectly detected that you have swapped phone when you didn't?

Correct, I only removed one spare SIM card and replaced with one mSD card.

 

[reddevil0728]

Correct, I only removed one spare SIM card and replaced with one mSD card.

suggest you check with Grab. that might be a bug or intentional behaviour

 

[HoGnix]

suggest you check with Grab. that might be a bug or intentional behaviour

No general custom service hotline, how to contact?

 

[reddevil0728]

No general custom service hotline, how to contact?

just find a relatable reportable issue and wait lor. which may render any contact not meaningful.

 

[ekardo]

It shows on ibanking as a credit within a day???

mine was processed on 2nd day..but maybe becos I have missed Grab's reply asking me to confirm with the "go ahead"...

but I havent see the $ back to my amex yet..

 

[ekardo]

No more fee for using Visa to topup grab? Just tried using ocbc visa card and no fee.

 

[bearkia]

No more fee for using Visa to topup grab? Just tried using ocbc visa card and no fee.

Is it a debit card?

 

[ekardo]

Is it a debit card?

Ocbc 365 card. Credit card.

 

[sglandscape]

Anyone experience after change Phone SIM or SD card, Grabpay false identified the change of Phone and need to wait for 24 HRS to do any transaction?

Yes its normal. Either activate on new device or change SIM this happens