I can understand every one wants certainty. Unfortunately, as far as reception is concerned, every case is unique. What works for me may not work for you.
ktnpl2005 quoted examples that work for him. And I have one simple DIY (
http://forums.hardwarezone.com.sg/85246624-post1901.html) that works (I am also in Bishan area).
So either you feedback to MediaCorp and wait for their response or take the plunge to buy one. To minimise the risk, buy from a seller with refund or exchange policy, as suggested by
Henry Ng. Alternatively you can
try extending the coaxial cable so that the antenna is nearer to the window.