Huawei Mate 20 Pro: Screen Bleed

andyhtc

Suspended
Joined
Aug 7, 2016
Messages
20,998
Reaction score
11,120
Surprisingly, Huawei did not catch and stop this major quality issue before the launch. Likely this was ignored in the hope that the users won't make a fuss as it is likely to be struggling with screen supply.
 

deckcard

Master Member
Joined
Oct 13, 2007
Messages
2,573
Reaction score
2
Surprisingly, Huawei did not catch and stop this major quality issue before the launch. Likely this was ignored in the hope that the users won't make a fuss as it is likely to be struggling with screen supply.

This kind of problems are very hard to catch as it needs to be in specific conditions such as dimmest brightness setting viewing in dark place with grey wallpaper. Plus, the problem may not present itself until a few days later.
 

Retrospect18

Member
Joined
Jan 8, 2013
Messages
337
Reaction score
13
Huawei replied me again, new stocks coming in 19th - 23rd November.. Once they QCed this batch, will arrange for one to one replacement..

Sent from Huawei MATE 20 PRO using GAGT
 

Tuakong

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
22,276
Reaction score
209
Where did you get yours from? Was it a telco? Is there a correlation getting it from authorized dealers vs telcos due to different batches?

Got it from Singtel nex
I dun know if my eye playing tricks
When I tilt the phone side ways. I can see faint green shadow at the edges
But when I tilt another angle, it's not there
 

cueball1981

Supremacy Member
Joined
Dec 3, 2005
Messages
5,968
Reaction score
1
Pretty surprise that someone actually called me up to address this issue. My understanding was that they are expecting a batch of new phones just for replacement. Currently they are ensuring the replacement batch are free from screen issue. I wrote to them via Facebook, provided my imei to them. They say once the batch is clear from any screen issue, those that are affected would need to head down to their service center. Upon verifying that your phone is indeed experiencing the screen issue, 1 to 1 replacement would be provided.
 

deckcard

Master Member
Joined
Oct 13, 2007
Messages
2,573
Reaction score
2
Got it from Singtel nex
I dun know if my eye playing tricks
When I tilt the phone side ways. I can see faint green shadow at the edges
But when I tilt another angle, it's not there

It's quite common for AMOLED screen to change color viewing at different angles. Samsung has the reddish tint, pixel2xl has the bluish tint, mate 20 has the greenish tint?
 

Tuakong

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
22,276
Reaction score
209
It's quite common for AMOLED screen to change color viewing at different angles. Samsung has the reddish tint, pixel2xl has the bluish tint, mate 20 has the greenish tint?

So it's normal?
 

Aikon

Senior Member
Joined
Oct 20, 2001
Messages
1,515
Reaction score
0
If it's a bit perhaps normal but not those photos attached which were clearly defective.
 

leafs93

Member
Joined
Oct 27, 2007
Messages
120
Reaction score
0
Same here. When u look from frontal angle, can see faint greenish tiny on the sides. Tilt it to the side and its no longer there. Normal?

Got it from Singtel nex
I dun know if my eye playing tricks
When I tilt the phone side ways. I can see faint green shadow at the edges
But when I tilt another angle, it's not there
 

flyingeagles

Senior Member
Joined
Sep 30, 2013
Messages
1,761
Reaction score
32
Pretty surprise that someone actually called me up to address this issue. My understanding was that they are expecting a batch of new phones just for replacement. Currently they are ensuring the replacement batch are free from screen issue. I wrote to them via Facebook, provided my imei to them. They say once the batch is clear from any screen issue, those that are affected would need to head down to their service center. Upon verifying that your phone is indeed experiencing the screen issue, 1 to 1 replacement would be provided.

Hello, you messaged Huawei Mobile on Facebook? I messaged them they aren't replying :(

Sent from HUAWEI MATE 20 PRO using GAGT
 

Y0ngxx

Junior Member
Joined
Nov 16, 2018
Messages
2
Reaction score
0
I got my mate 20 pro (black) 2 days back still seal . After knowing about the green tint ..Amhinking if I should sell it and continue to use my note 8 . Or open it and see if it's LG screen and go through the hassle to do the exchange...
 

Tuakong

Arch-Supremacy Member
Joined
Jan 1, 2000
Messages
22,276
Reaction score
209
2nd week. Of. My P20P and still no green bleeding
Am I lucky or what?

Sent from Sent From My Mate 20x using GAGT
 

javierlee30

Senior Member
Joined
May 14, 2016
Messages
2,105
Reaction score
10
I got my mate 20 pro (black) 2 days back still seal . After knowing about the green tint ..Amhinking if I should sell it and continue to use my note 8 . Or open it and see if it's LG screen and go through the hassle to do the exchange...
Note 8 to Mate 20pro seems like downgrading. Currently using Note 8 waiting for S10 or note 10 before upgrading.
 

deckcard

Master Member
Joined
Oct 13, 2007
Messages
2,573
Reaction score
2
Note 8 to Mate 20pro seems like downgrading. Currently using Note 8 waiting for S10 or note 10 before upgrading.

Huh.. you kidding right? M20P is better than even note 9 in specs. Samsung make good hardware but really bad in the software department that's why HW will eventually overtake Samsung to be first in Mobile sale soon. The slow update, sluggish UI is what caused people to give up and try something else. I've used Samsung since the Galaxy S days until Note 8 where I finally gave up. I'll wait for Samsung One UI release, before giving them another try, if it's still the same sluggish, slow software updates, you can say goodbye to Samsung
 

tikokia

Master Member
Joined
Sep 1, 2009
Messages
3,261
Reaction score
94
Huh.. you kidding right? M20P is better than even note 9 in specs. Samsung make good hardware but really bad in the software department that's why HW will eventually overtake Samsung to be first in Mobile sale soon. The slow update, sluggish UI is what caused people to give up and try something else. I've used Samsung since the Galaxy S days until Note 8 where I finally gave up. I'll wait for Samsung One UI release, before giving them another try, if it's still the same sluggish, slow software updates, you can say goodbye to Samsung

nah i still feel Huawei UI and software still cant fight samsung
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Community Guidelines and Standards, Terms of Service and Member T&Cs for more information.
Top