Huawei Mate 20

[petricnah]

Hi Guys, do u all know whether the freebies gotten from CWP are covered with warranty?
My card reader cannot detect nano card but micro SD can be detected.
Went 313HW, staff said all freebies not covered by warranty. Anyone encounter this.

 

[bellick]

Hi Guys, do u all know whether the freebies gotten from CWP are covered with warranty?
My card reader cannot detect nano card but micro SD can be detected.
Went 313HW, staff said all freebies not covered by warranty. Anyone encounter this.

Huawei SG should just hire a new team of CSOs. So far the way they handle things really make us go wtf.

 

[Geros_Peters]

Thanks! Enjoy your M20Pro too! I'm loving it!

Great. Happy for you bro!

 

[wrathbringer27]

Huawei replied with this

 

[wrathbringer27]

So means huawei will test all incoming units for green screen for 48h. If got green, they won't replace your phone w their stocks. Next 2 weeks then will come. Some 2 weeks plus 2 days before exchange is viable for us

Huawei replied with this

 

[amazingone]

Huawei replied with this

Wow that's a nice gesture from Huawei, give a free Huawei powerbank to affected Mate20 Pro users.

 

[athenodorus]

Yup if they maintained this level of after sale support, more ppl would have confidence in using the brand's phone in future.

 

[wjx1996]

Huawei SG should just hire a new team of CSOs. So far the way they handle things really make us go wtf.

the nano card issue i have also. I think maybe our windows not compatible with the new nano card lol

 

[wjx1996]

Yeah they did called me

what did they say? I received fb msg from them though

 

[wrathbringer27]

If I'm not wrong. We need to download drivers for our pc to be able to read the new cards

the nano card issue i have also. I think maybe our windows not compatible with the new nano card lol

 

[wrathbringer27]

Yeah. Better then nothing hehe! But still waiting for official word from Huawei leh

Wow that's a nice gesture from Huawei, give a free Huawei powerbank to affected Mate20 Pro users.

 

[Geros_Peters]

Now thats what we call a proper pr recovery for their reputation.

Huawei replied with this

 

[ckling]

Wah, freebies by Huawei no at least 6months? I think not mentioned

Hi Guys, do u all know whether the freebies gotten from CWP are covered with warranty?
My card reader cannot detect nano card but micro SD can be detected.
Went 313HW, staff said all freebies not covered by warranty. Anyone encounter this.

 

[bermudas]

I am due to collect my pre-ordered M20P today. Currently not in SG, so our collection starts from this evening.

Been following this thread... but now not so enthusiastic ever since i read about the screen bleeding issue. Plus, i am now on a 10-month-old M10P and very satisfied with its performance.

The only driving force for me to collect it this evening... is the free gifts. Else, nothing to look forward to.

Also.... Pie is officially coming to M10P on 10th Nov!

So... should i forego or get the M20P?

 

[ayuluv]

what did they say? I received fb msg from them though

They will give me a 10k power bank as a kind gesture

 

[wjx1996]

If I'm not wrong. We need to download drivers for our pc to be able to read the new cards

i'll look that up, thank you!

 

[Geros_Peters]

I always go for the latest gadgets. I am of the opinion of you getting the M20Pro. Mine used for slightly more than a week. So far no issues.

I am due to collect my pre-ordered M20P today. Currently not in SG, so our collection starts from this evening.

Been following this thread... but now not so enthusiastic ever since i read about the screen bleeding issue. Plus, i am now on a 10-month-old M10P and very satisfied with its performance.

The only driving force for me to collect it this evening... is the free gifts. Else, nothing to look forward to.

Also.... Pie is officially coming to M10P on 10th Nov!

So... should i forego or get the M20P?

 

[wjx1996]

They will give me a 10k power bank as a kind gesture

same message i got from their fb. But they say the stocks without issue will come in 2 weeks

 

[wrathbringer27]

Further update

 

[Abyssal.Xuan]

Liking the response from HW so far. The exchange itself it good. The power bank is a bonus