Huawei Mate 9

[molecule]

Do they require receipt or rely on online warranty date via serial number?

 

[meekiatah]

Do they require receipt or rely on online warranty date via serial number?

My Singtel thermal printer receipt cannot see anything already But, I did check online that mine is till end December.

 

[isadavmat]

My Singtel thermal printer receipt cannot see anything already But, I did check online that mine is till end December.

No need receipt, I send mine in last week for repairs also. Vol. button not working, 5GHz not usable. Told them battery not good also.

Came back two days later almost like a new HP. Must say, very good service.

 

[Oinkize]

Hi can check did they factory reset the whole phone for replacement of battery? All the apps still have? Or like a brand new phone?

All data will be loss. You need to backup your phone before sending in...

 

[Extech]

bought my local set at 415. cheapest so far for 6/64 is 413 on qoo10

Sent from Xiaomi MI A1 using GAGT

Lazada sometimes got flash sale (twice is the past month) that the offical Huawei shop sells the local set Mate 9 for 350

 

[mbgeow]

All data will be loss. You need to backup your phone before sending in...

Will they do system updates of firmwares for you??

 

[Oinkize]

Will they do system updates of firmwares for you??

Apparently no. Mine still the same f/w version.

 

[alex22]

My Singtel thermal printer receipt cannot see anything already But, I did check online that mine is till end December.

Can ask SingTel shop reprint for you if you bought from them...

 

[alex22]

Updated it. Finally haha. But like no different lol

Dun have new fw on m1 here… wth

 

[meekiatah]

Can ask SingTel shop reprint for you if you bought from them...

Unfortunately, mine is a 2nd hand set, 2 weeks old when I bought it.

 

[ckling]

I saw flash sale 299

Lazada sometimes got flash sale (twice is the past month) that the offical Huawei shop sells the local set Mate 9 for 350

 

[ckling]

Screen free replacement is 1 Yr only

Mate 9 warranty is 2 years for handset, 2 years for screen accidental damage. IIRC, Mate 9 is last for 2 years warranty for screen accidental damage, from Mate 10 onwards, it's 3 months only.

I'm also surprised that they didn't charge me for the battery as usually battery is covered for 6 months (1 year warranty) or half of the handset warranty. Not that I'm complaining though.

 

[meekiatah]

Screen free replacement is 1 Yr only

I see. My bad. I thought it was for 2 years when I did a warranty check and it says I'm still entitled to 1 free screen replacement. My set warranty expires on 28/12/2018.

 

[GReddy G9 RS]

My best SOT after 1 week on new battery.

Sent from HUAWEI MHA-L29 using GAGT

 

[andyhtc]

I got Mate 9 at around $600 last year and I'm still very happy with it.

Mate 20 Pro is more than double the price but since I seldom take photos, my Mate 9 is highly usable for another 1-2 years until the battery requires replacement or the Android OS becomes too outdated.

I used to change handphones every 3-4 years in the past but nowadays manufacturers make you want to change every year...

 

[banana10]

Unfortunately, mine is a 2nd hand set, 2 weeks old when I bought it.

no need to bring receipt. they will scan your imei and check from there.

 

[xiaofan]

I used to change handphones every 3-4 years in the past but nowadays manufacturers make you want to change every year...

Now average is still more like 2 years.

More people are switching to SIM only plans and more and more will use good phones for three years. 4 years may be difficult now especially for Android due to the lack of updates and battery degradation.

 

[GReddy G9 RS]

There is a new firmware update for Mate 9.

Sent from HUAWEI MHA-L29 using GAGT

 

[mbgeow]

All data will be loss. You need to backup your phone before sending in...

Can.I request them.dun. wipe my data

 

[lwandyh]

Can.I request them.dun. wipe my data

Can request not to wipe out data? Have this service?