IBM ThinkPad Users' Group

deadjr

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Screwed over by Lenovo website.

So apparently I tried to make an order on Lenovo USA website with my amex credit card to my vpost address. It says "Authorization has failed. Please contact your credit card provider."

I thought I have keyed in the details wrongly and tried a few more times. Shortly after, I received 3 sms notification that the 3 transactions amount in USD has been charged to my account.

As of now, Amex says this amount is still not claimed. If they do I am screwed :/ I dont have order number of whatsoever to liase with Lenovo US as well.
 

obichacha

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Screwed over by Lenovo website.

So apparently I tried to make an order on Lenovo USA website with my amex credit card to my vpost address. It says "Authorization has failed. Please contact your credit card provider."

I thought I have keyed in the details wrongly and tried a few more times. Shortly after, I received 3 sms notification that the 3 transactions amount in USD has been charged to my account.

As of now, Amex says this amount is still not claimed. If they do I am screwed :/ I dont have order number of whatsoever to liase with Lenovo US as well.

next time please use PAYPAL :s13:
 

obichacha

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dryteletubby

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Wyvern8

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Guys, like to get some past lesson learn. First is, once you have place an online order, roughly on the which day will lenovo informed you on your order delay and cancellation..? Then if you place an re-order, but the promotion is over, you will not get back the promo rates as when you placed your first order, what's the next course of action...?
 

obichacha

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Have you sucess to order in US set?

Guys, like to get some past lesson learn. First is, once you have place an online order, roughly on the which day will lenovo informed you on your order delay and cancellation..? Then if you place an re-order, but the promotion is over, you will not get back the promo rates as when you placed your first order, what's the next course of action...?
 

obichacha

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Feel wired not all ThinkPad able to upgrade or extended warranty online.
VAb54bv.jpg
 

Wyvern8

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Haha just try Ur luck.

Hmm.. My luck all along not that good. How high is the chance to get cancelled for online order...? I mean for those encounter, I believe should be quite high. I am just trying to see what other options are available when the online order I placed gets cancelled.
 

obichacha

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Actually is depend on your customised specs.
If not high end specs enough they should not cancel due to some manufacturers defects.

Cancel were ok, don't receive screen has some death pixels like my previous ordered.

Hmm.. My luck all along not that good. How high is the chance to get cancelled for online order...? I mean for those encounter, I believe should be quite high. I am just trying to see what other options are available when the online order I placed gets cancelled.
 
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