InstaReM's AMAZE MasterCard

hclee01

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Anyone has encountered difficulties in using Amaze Card to make online transactions? I have been keeping this error message:

Dear Customer, We are not able to connect to backend system, please try again later.
 

Muneyzmart

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Anyone has datapoints on using OCBC Titanium with Amaze to buy qualifying transactions and get 4MPD +1% cashback?
 

plustwo

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i'm certain banks won't nerf amaze. amaze is driving spending through their cards that is taking it away from their competitors. they also probably have an agreement with amaze to share your full spending data across all cards. that's how amaze cough up the 1% rebate.
 

revhappy

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Axs payments not yet enabled, I thought they would redesignate the amaze card to credit card and enable it quickly. But still haven't, wonder what other loophole they are concerned about.
 

yksrel

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Just found out about this, a little too late I know. Is it true that I can link with DBS-WWC and spend offline to get the rewards still? Any other uses especially with the current travel restrictions?
 

magicianofdk

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Just found out about this, a little too late I know. Is it true that I can link with DBS-WWC and spend offline to get the rewards still? Any other uses especially with the current travel restrictions?
Yes, amaze changes your transaction into online spending and retains the MCC
 

aquarianx

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Been using for a few months now. Really dig the fact I don't have to carry all my cards with me. Saving a ton of money on buying online in foreign currency. Looking forward to overseas trip.
Can I ask if anyone has loaded a DBS Esso card and managed to get all the full perks and discounts at the Esso pump? Thanks
 

silverbomb

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Been using for a few months now. Really dig the fact I don't have to carry all my cards with me. Saving a ton of money on buying online in foreign currency. Looking forward to overseas trip.
Can I ask if anyone has loaded a DBS Esso card and managed to get all the full perks and discounts at the Esso pump? Thanks
don't bother risking it for merchant specific or targetted discounts. on bank's end, the merchant is instarem amaze and not esso. just use the card directly to save yourself the troubles
 

spikeling

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Been using for a few months now. Really dig the fact I don't have to carry all my cards with me. Saving a ton of money on buying online in foreign currency. Looking forward to overseas trip.
Can I ask if anyone has loaded a DBS Esso card and managed to get all the full perks and discounts at the Esso pump? Thanks
I was like you happily use this card for my daily driver until...

About a month ago I was double charged on this Amaze card. I searched for their contact support and found out they don't have contact number. Only option is to fill up an online form. So I submitted a report for them to investigate. No reply after 2 weeks even though received their automatic ticket no for my case. Send in another email to chase and now 1 month later still hear nothing from them.

So I decided to raise a transaction dispute with StandChart where I used their unlimited card to pair with Amaze. SC waive the double charge for me almost instantly today.

Lesson learnt. This Amaze card is only good if you crave to maximize cashback without care about any customer support.

In the end, I decided to throw this card back inside my drawer and use it only once a blue moon. Customer support is so important when dealing with credit cards. Learn it the hard way.
 

Trazora

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I was like you happily use this card for my daily driver until...

About a month ago I was double charged on this Amaze card. I searched for their contact support and found out they don't have contact number. Only option is to fill up an online form. So I submitted a report for them to investigate. No reply after 2 weeks even though received their automatic ticket no for my case. Send in another email to chase and now 1 month later still hear nothing from them.

So I decided to raise a transaction dispute with StandChart where I used their unlimited card to pair with Amaze. SC waive the double charge for me almost instantly today.

Lesson learnt. This Amaze card is only good if you crave to maximize cashback without care about any customer support.

In the end, I decided to throw this card back inside my drawer and use it only once a blue moon. Customer support is so important when dealing with credit cards. Learn it the hard way.
They have chat and email on the app, not sure what is this online form you referring to.
 

spikeling

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They have chat and email on the app, not sure what is this online form you referring to.

Online form is the email. You sound like an expert based on the comments you leave literally everywhere in this forum. Maybe you can use your 'expetise' to help me resolve the issue?
 

Trazora

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Online form is the email. You sound like an expert based on the comments you leave literally everywhere in this forum. Maybe you can use your 'expetise' to help me resolve the issue?
maybe use the chat?
 

wira

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i tried the online chat and i can get a human agent to help me almost immediately.
Online form is the email. You sound like an expert based on the comments you leave literally everywhere in this forum. Maybe you can use your 'expetise' to help me resolve the issue?
 
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