iPhone 6/6+ Bendgate - SG

GPRIDER

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That's just a rubber soft case with a plastic cover over it. You need hard case for iPhone 6 Plus to reinforce the chassis.

i just discovered a slight twist on my iPhone 6+.

spigen slim armor casing on it since the moment i got it.
 

muddle

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Took out my phone from the casing, placed it flat screen down on a glass table and it wobbles a little from corner to corner

I thought the screen isn't flat like the iPhone 5? The iPhone 6 has curved edges.

iphone-6-iphone-5s-3.jpg
 
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emozxs

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My phone also doesn't lie flat when it's screen side down on a table. Talking to Apple Support now and they told me to bring it to the Apple Authorised Service Providers. Sian, now I need to go find time to head down.
 

emozxs

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Update: Went down to PS A.Labs to let them look at my phone. Changed for exact same colour and memory without any sort of hassle.

The guy: We can replace your phone with a new one now.
Me: You have stock for space gray iPhone 6+?
Guy: Yes.
Me: 128GB?
Guy: Yes.

Snuck a peek at the laptop while he was showing my old phone to backroom staff, the only sort of bending not covered under warranty is labelled "catastrophic damage" which the guy told me usually means that there's an obvious point of impact (aka drop or purposely bend). Other than that, all kinds of minor bends or twisting of chassis will be replaced immediately. Think Apple alr sent replacement units to the Authorised Service Providers.

The guy also said that if the phone bends like that again, future replacements are allowed.
 

brightside

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Update: Went down to PS A.Labs to let them look at my phone. Changed for exact same colour and memory without any sort of hassle.

The guy: We can replace your phone with a new one now.
Me: You have stock for space gray iPhone 6+?
Guy: Yes.
Me: 128GB?
Guy: Yes.

Snuck a peek at the laptop while he was showing my old phone to backroom staff, the only sort of bending not covered under warranty is labelled "catastrophic damage" which the guy told me usually means that there's an obvious point of impact (aka drop or purposely bend). Other than that, all kinds of minor bends or twisting of chassis will be replaced immediately. Think Apple alr sent replacement units to the Authorised Service Providers.

The guy also said that if the phone bends like that again, future replacements are allowed.

Thanks for sharing. Good to know that at least apple is taking full responsibility in the event the phone really does bend.
 

emozxs

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Thanks for sharing. Good to know that at least apple is taking full responsibility in the event the phone really does bend.

Apple has been replacing bent phones in other countries, so by right should also do the same in SG. Now I don't think twice about putting the phone in back pocket and sitting down anymore :s13:
 
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