iPhone Duo Discussions

twosix

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My last purchased was iPhone XS Max from HK model come with dual physical sim then I add on after 30++ days before expiry , just normal diagnostic only , otherwise can’t get any warranty in Singapore.

this time iPhone duo plan to add on , because of inner screen replacement cost.
Doesn't iphone has global warranty? But Singapore probably don't have the hk variant in stock.
 

oric1

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Pre-order Apple online can add AC+ before check out.
Lazada can adding too, make sure you key in correct apple email account as well

but I prefer to buy later within 60 days, unsure I really wanted the iPhone duo , easy to return , if buy direct from Apple Store.
By buying direct from Apple Store, do you mean physical store or online Apple Store?
 

obichacha

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oric1

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Can someone confirm if this is true? If order online and return within 14 days, there's no 100% refund?


Purchased Directly from Apple Online Store (Singapore)​

Unlike Apple's policy in countries like the US or UK, Apple Singapore imposes restocking and open-box fees specifically on iPhones and iPads:

  • Opened Box: A 25% open-box fee is deducted from your refund.
  • Unopened/Sealed Box: A 15% restocking fee is deducted.
  • Return Window: You must initiate the return within 14 calendar days of receiving the item.
 
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