iPhone XS Esim question

[manofsorrows]

Finally 12.1.1 can turn on and off individual lines.

 

[alan_shearer]

Is $37.50 a one time charge?

 

[obichacha]

I heard you can simple scan or capture the QR code for re-activate by your own, why need to pay?

 

[Habrosus]

Is $37.50 a one time charge?

I was reading the FAQ earlier:

What are the charges for eSIM?
Existing SIM card charges of $37.45 will apply.

What are the replacement charges for eSIM?
Current SIM card charges of $37.45 will apply.

What happens if I accidentally delete my eSIM profile on my device?
You may access My M1 App on another device and retrieve the QR code via the App Settings and re-scan the QR code using your intended device. Please note that an eSIM re-activation fee of $5 will apply.

 

[cstanhwz]

https://support.apple.com/en-sg/HT209171

"Check your plans
Your iPhone must be unlocked, or both cellular plans must be from the same carrier.
Both plans must be set up and ready to use.
Your carrier or carriers must support Dual SIM with an eSIM.
If a CDMA carrier provides your first SIM, your second SIM won't support CDMA. Contact your carrier for more information."

Erm...so eSIM and the nano SIM must be from same operator? Cannot eSIM is M1, nano SIM is SingTel etc?

 

[coloumbiaGames]

I can understand if there's a reactivation fee, but can't get why they charge that much for an eSIM. Especially for existing customers.

Imagine you wipe or change phone need pay $5

 

[manofsorrows]

wahh.. all money ! suppose to be convenient but yet they charge for every connection.

but why is there replacement charge ?

 

[coloumbiaGames]

https://support.apple.com/en-sg/HT209171

"Check your plans
Your iPhone must be unlocked, or both cellular plans must be from the same carrier.
Both plans must be set up and ready to use.
Your carrier or carriers must support Dual SIM with an eSIM.
If a CDMA carrier provides your first SIM, your second SIM won't support CDMA. Contact your carrier for more information."

Erm...so eSIM and the nano SIM must be from same operator? Cannot eSIM is M1, nano SIM is SingTel etc?

Applies to phone that is locked. Doesn't apply to SG.

 

[cstanhwz]

Applies to phone that is locked. Doesn't apply to SG.

I see. So SG set can use different operators...thanks

 

[berlo84]

wahh.. all money ! suppose to be convenient but yet they charge for every connection.

but why is there replacement charge ?

With this logic, paper bill should be free while e-bill is chargeable

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[zeroboi]

i dont see the e-sim option on the updated MyM1 app on iOS 12.1.1, anybody also having this issue?

 

[berlo84]

i dont see the e-sim option on the updated MyM1 app on iOS 12.1.1, anybody also having this issue?

Me too. No esim option under more in MyM1

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[obichacha]

Your is dual physical Sim from HK or local?

i dont see the e-sim option on the updated MyM1 app on iOS 12.1.1, anybody also having this issue?

 

[alan_shearer]

I meant whether the $37.50 is a one time charge or recurring. I Guess it should be one time charge. If recurring then flip table liao ....

 

[Habrosus]

I meant whether the $37.50 is a one time charge or recurring. I Guess it should be one time charge. If recurring then flip table liao ....

I don't see why it should be a recurring charge, should be one-time only.

It's like paying for a new SIM card.

 

[Eidekos]

https://www.m1.com.sg/iPhone#Dualsim

M1's page has been updated.

Still ridiculous that they're charging $37.45 for eSIM.

if its a one time charge then its reasonable enough. Like subscribing to a new sim.

Wow! congrats M1 users. Why singtel so late

 

[outrun100]

Me too. No esim option under more in MyM1

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Same here. Reinstall the app doesn't show it too.

 

[nick3384me]

according to CSO, today is just soft run for new sign up or recontract customers, for existing customer still have to wait

 

[Habrosus]

according to CSO, today is just soft run for new sign up or recontract customers, for existing customer still have to wait

Thanks for the info.

I hope they'll not charge existing customer for switching to eSIM, otherwise...

Imagine paying to switch to eSIM which will render the physical SIM inactive. Then one day the iPhone decides to "take a break", so are they going to charge a SIM card fee so user can use a spare phone?

 

[obichacha]

Do you think they are free for you?
Previously change to nano Sim they charge for $15-30, I am almost forget.

Thanks for the info.

I hope they'll not charge existing customer for switching to eSIM, otherwise...

Imagine paying to switch to eSIM which will render the physical SIM inactive. Then one day the iPhone decides to "take a break", so are they going to charge a SIM card fee so user can use a spare phone?