Jetstar offline payment....

soarer

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I have booked tix on Jetstar and have opt for payment by Singpost which has to be done within 48 hours.

But due to changes in plans, I want my booking to be VOID.

Hence I have left it to exceed 48 hours, and by right it should now be VOID already.
But I went to my 'Manage Booking' to check, it is still showing as ON-HOLD.

I am planning to buy new tix. But due to the previous one still showing as ON-HOLD, I dun dare to proceed with my new booking.

Any ideas?

Actually it is on hold for 5 days or 120hours. But it only tells you 48 though. Of kors they wouldnt want you to drag to 120 hours right. But try paying on the 5th day. It'll still accept :s12:
 

noobkia

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can i make payment for the tickets via sam online if the tickets are not under my name?
 

koreanlover

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already made my payment in singpost....normally how long will they confirm my ticket? do i have to collect the air ticket? or there won't be any air tix??? the receipt is our tix???

sorry...1st timer here....

Normally for budget airlines such as tigerair, jetstar,.... , they will send an email to you. Use that email to get the boarding pass at the airport counter.
 

twiggies

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Actually it is on hold for 5 days or 120hours. But it only tells you 48 though. Of kors they wouldnt want you to drag to 120 hours right. But try paying on the 5th day. It'll still accept :s12:

Oh that's good info thank u!
 

what88

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Actually it is on hold for 5 days or 120hours. But it only tells you 48 though. Of kors they wouldnt want you to drag to 120 hours right. But try paying on the 5th day. It'll still accept :s12:

I see, first time get to know they will hold it the reservation for 5 days.

Normally people will make payment right after reservation to avoid any disappointment. .
 

dede1217

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Actually it is on hold for 5 days or 120hours. But it only tells you 48 though. Of kors they wouldnt want you to drag to 120 hours right. But try paying on the 5th day. It'll still accept :s12:

u actually make payment beyond 48 hours ?
true ???
 

dede1217

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Not all airlines have offline payment option unfortunately :(

all budget airline have offline payments :)
jetstar - pay within 48 hours
tiger - pay within 24 hours
scoot - pay within 24 hours , non promo fare only ...
 

dede1217

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Actually it is on hold for 5 days or 120hours. But it only tells you 48 though. Of kors they wouldnt want you to drag to 120 hours right. But try paying on the 5th day. It'll still accept :s12:

just wandering r u working in jetstar if not how u derive the 5 days holding hrs?
 

dede1217

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I see, first time get to know they will hold it the reservation for 5 days.

Normally people will make payment right after reservation to avoid any disappointment. .

Normally would make payment within 48 hours
then they would email the booking itinenary to u around 12 hrs later ...
if u no receive them, then something wrong liao lol
 

Squaredot

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I experienced no email (only once) after offline payment. Could be system upload problem causing non-receipt of email confirmation.Just give jetstar a call, CSO will send u the email confirmation again.
 

ongrasp

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I experienced no email (only once) after offline payment. Could be system upload problem causing non-receipt of email confirmation.Just give jetstar a call, CSO will send u the email confirmation again.

So mafan... :s22::s22::s22:
 

koreanlover

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I experienced no email (only once) after offline payment. Could be system upload problem causing non-receipt of email confirmation.Just give jetstar a call, CSO will send u the email confirmation again.

Troublesome.
Jetstar should allow you to resend email confirmation when you login to your account.
 

mlam84

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Usually after offline payment, it takes around 24-48 hours for the intinerary to be sent to you. Otherwise you can keep log in to your account to see if there's any outstanding amount. If there is, it means the payment has not been processed
 
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