Hi HWZ1973
Reviving this thread as i recently reviewed the cash value of this (crappy) policy from Manulife again. Good that I heed your advice way back in 2016 not to terminate the policy. Appears that Manulife declared a terminal bonus at the recent anniversary (Yr 20) which boosted the cash value abit more. Still a long way from breaking even on the premiums I have paid but well.. that's water under the bridge...
Anyway I'm now looking at the possibility of converting the policy to a paid-up one, as I do not need that much death benefit anymore (dependent self sufficient) and also to put the premiums to better use given the latest BI on the policy does not look promising.
To my horror when I enquire with Manulife I was told that upon conversion, the reduced policy will not pay out for Dreaded Disease (DD) as it is deemed a supplementary benefit. When I looked through the policy documents, only the Benefits Schedule indicates the DD as supplementary benefit - the main plan document and policy application form (filled up by and signed off by the agent) did not spell out DD as a supplementary (note: I have other riders such as TPD and term which are clearly marked as Supplementary Benefit and attached to the main plan doc). It makes me wonder if Manulife made a error with the Schedule! Or worse, a case of mis-selling as the agent had presented it as a Whole life cum DD policy but the truth is otherwise.
Before I take this up further with Manulife, thought I should check with you if my understanding is correct. That the DD cover is part of the Living Choice core plan and NOT a rider?