yes i think its fair. your analogy is flawed. are u a MoolahSense investor?
I am an early investor into MoolahSense and went into multiple loans with them. I am lucky that only 2 loans went into trouble, of which 1 paid off 1 or 2 months past maturity date. The other one, PWGS, is a more complicated situation but its abt $400+ due only. To me its pocket change, i can well afford it. But it is the loan handling from MoolahSense that has displeased me greatly.
So drawing on my experience with them, i think i am in an apt position to comment.
Early stage, MoolahSense was great...they were open and transparent, willing to listen to feedback. However, when volumes grew and loans started getting oversubscribed within 2minutes. They grew complacent and cocky. In the past, when lenders wanted to borrow money, investors were invited to a presentation and they are allowed to questioned the borrower. That was later dropped. MoolahSense used to have an online forum but that was taken down after alot of users gave them flak. In a bid to get more business to fill the demand from investors, their credit team grew lax and allowed in many companies whom were not credit worthy. I do understand that these SMEs are already not the prime credit worthy borrowers but there's a difference those types and those that you can tell from their cashflow generation that from the first month of the loan, they will struggle to repay. Their staff used to be friendly and open to queries, now when u email them for updates, they will say 'pls wait for our biweekly update', which usually is just generic copy n paste updates.
MoolahSense told investors that if the borrowers default, they will help to chase down the debt. These would be either getting debt collectors in or legal means to sue for the debt. I could elaborate in detail but in summary they didnt do enough and debt recovery is sorely lacking.
DBS is just an intermediary whereas MoolahSense promised to be more than an intermediary. They are different.