MyNextCom bite dust?

[hengheng220]

Good experiences should be the norm. A business cannot have a case when it is "acceptable" to have bad service. Worst still some people here order and have no idea when they get their order then suddenly get a call to see if its ok to be delivered in 1hr

I dont doubt there are some satisfied customers who buy and go. Likewise some others like me wouldnt touch it with a pole

lols agreed, but what i meant to say is that people can still try to order from MNC if they sees it as a convenient way to buy parts in times where they can't go down SLS, afterall what one read might not be what one will experience, like the recent sammy phone explosion did it stop anyone from buying it? or the many other big corp phones (No offense, not doubting your experiences or any other's bros') But if Dan did not replyafter one or two days, just move on to other retailers, no harm trying right?

Based on my experience, even after reading the negative review, i still go ahead and ordered with him, to my surprise, he replied within an hour and told me i will get my psu on the night that i ordered, so not sure if i'm lucky or he just likes my whatsapp pict hahaha. By the way, other online retailers to quote are eplanet and also servicist (Don't bother visiting their site, call them instead as their site not updated as frequent. Also their prices was pretty competitive, ordered from them once).

 

[hengheng220]

In business, your reputation is not made by the praises you receive.
It is made by the complaints you get and how you handle them.

Yepp, study biz, definitely know what that means. Maybe like the rest of the bro say his attitude really changed since i bought from him, might never know until you try.

 

[localITguy]

Nice or not i dont know but going by my experiences and many others here definitely irresponsible

if you read correctly, i am saying T


He is a nice and very guy and has nothing to do with MNC Operations


i have a Good exp with Dan, but when orders get high. he do drop his level of service. but hey its a one man show

 

[localITguy]

Yepp, study biz, definitely know what that means. Maybe like the rest of the bro say his attitude really changed since i bought from him, might never know until you try.

everyone makes mistakes and deserve a 2nd chance. i know its easy to say, but i have been there, its never easy to get over the :suckish feeling.

when you really make mistakes in life, you will know what i mean. people don;t give 2nd chances until they make mistakes themselves and know how it feels

 

[hengheng220]

if you read correctly, i am saying T


He is a nice and very guy and has nothing to do with MNC Operations


i have a Good exp with Dan, but when orders get high. he do drop his level of service. but hey its a one man show

TBH why does he not want to hire one more person to help with his store? I know he needs to cut cost to maximize profit, but what is the point when he cannot handle the load and cut his service level to make up for it. Thats where he loses precious customers and loses profit, in the end backfired...

 

[hengheng220]

everyone makes mistakes and deserve a 2nd chance. i know its easy to say, but i have been there, its never easy to get over the :suckish feeling.

when you really make mistakes in life, you will know what i mean. people don;t give 2nd chances until they make mistakes themselves and know how it feels

Yea know how it feels bro. Made a stupid mistake once and nearly ruin my future, lucky was given a 2nd chance

 

[Yureak]

if you read correctly, i am saying T


He is a nice and very guy and has nothing to do with MNC Operations


i have a Good exp with Dan, but when orders get high. he do drop his level of service. but hey its a one man show

Like its been discussed before, if its a one man show well he can always hire more to cope with the demand if his business is so good. And secondly i think its plain courtesy to simply reply texts or emails customers send seeing that they take time to write to him.

Cannot be so busy until no time to reply even 1 sms right?

Its plain rude to just ignore everything especially after customers have paid or placed their orders.

If you want to put it not so nicely, simply said customers dont care if you have 1 guy or 100 guys. All we want is our item after we order and pay for it. How its done is unimportant to us

 

[Yureak]

lols agreed, but what i meant to say is that people can still try to order from MNC if they sees it as a convenient way to buy parts in times where they can't go down SLS, afterall what one read might not be what one will experience, like the recent sammy phone explosion did it stop anyone from buying it? or the many other big corp phones (No offense, not doubting your experiences or any other's bros') But if Dan did not replyafter one or two days, just move on to other retailers, no harm trying right?

Based on my experience, even after reading the negative review, i still go ahead and ordered with him, to my surprise, he replied within an hour and told me i will get my psu on the night that i ordered, so not sure if i'm lucky or he just likes my whatsapp pict hahaha. By the way, other online retailers to quote are eplanet and also servicist (Don't bother visiting their site, call them instead as their site not updated as frequent. Also their prices was pretty competitive, ordered from them once).

Well maybe youre lucky but many others as shared are not so lucky. And it shouldnt be that way I feel.

Definitely thats why i take my money elsewhere. Its also not like his prices are fantastic nowhere near Tradepac.

Perhaps you live along his way back so hes able to deliver to you but for most customers theyre not asking so much just that after they place orders that they get their parts they paid for or at least a followup call or sms if theres a delay.

 

[hengheng220]

Well maybe youre lucky but many others as shared are not so lucky. And it shouldnt be that way I feel.

Definitely thats why i take my money elsewhere. Its also not like his prices are fantastic nowhere near Tradepac.

Perhaps you live along his way back so hes able to deliver to you but for most customers theyre not asking so much just that after they place orders that they get their parts they paid for or at least a followup call or sms if theres a delay.

Hmmm maybe so ba, but so far in terms of services be it online or physical store, best buy the abit bui bui ah Beng still the best, but then too bad gone liao. Next best is servicist who followed up my order accordingly all the way till the product is on my way.

 

[localITguy]

Hmmm maybe so ba, but so far in terms of services be it online or physical store, best buy the abit bui bui ah Beng still the best, but then too bad gone liao. Next best is servicist who followed up my order accordingly all the way till the product is on my way.

+1 for servicist Pte Ltd. fast response and quick follow up
i just email them what i need and they deliver v fast

 

[localITguy]

Yea know how it feels bro. Made a stupid mistake once and nearly ruin my future, lucky was given a 2nd chance

feel you bro, suckish feeling is with you for the rest of your life.



Live and learn

 

[localITguy]

TBH why does he not want to hire one more person to help with his store? I know he needs to cut cost to maximize profit, but what is the point when he cannot handle the load and cut his service level to make up for it. Thats where he loses precious customers and loses profit, in the end backfired...

ya lor . get someone to help cope. if done correctly sure huat

 

[ZawLee]

So.. people bought from mnc online.....?

 

[ykgoh]

Never up lorry.

Moved to SLS #03-58.

Shift already never update web site or Facebook. Still put #05-26A.

Can't blame some customers if they think MNC run road liao, like those tour agencies.

 

[betaunknown]

Shift already never update web site or Facebook. Still put #05-26A.

Can't blame some customers if they think MNC run road liao, like those tour agencies.

Chill la.

Mynextcom just moved only.

 

[Yureak]

Shift already never update web site or Facebook. Still put #05-26A.

Can't blame some customers if they think MNC run road liao, like those tour agencies.

Dont think anyone here thought mnc run road. Not many are particularly affected by its closing just like if scorpio close

 

[simon45op]

TBH why does he not want to hire one more person to help with his store? I know he needs to cut cost to maximize profit, but what is the point when he cannot handle the load and cut his service level to make up for it. Thats where he loses precious customers and loses profit, in the end backfired...

To be honest not many locals will want to work there. you be better working at sony shop
with much more pay. Same problem as hawker, cannot find workers,end up ask relative/fnds to helpout. its hard to maintain a small coy size with 1-2 worker unless u can get interns/fresh grad(which i doubt anyone will join).

So the only way is to expand big, then ppl will want to join u,but i doubt dan will want to take the leap of faith since sls is dying.

 

[Yureak]

To be honest not many locals will want to work there. you be better working at sony shop
with much more pay. Same problem as hawker, cannot find workers,end up ask relative/fnds to helpout. its hard to maintain a small coy size with 1-2 worker unless u can get interns/fresh grad(which i doubt anyone will join).

So the only way is to expand big, then ppl will want to join u,but i doubt dan will want to take the leap of faith since sls is dying.

Workers are so many from students to poly fresh grads even. As long as you have reasonable salary, you will have people knocking

 

[hengheng220]

To be honest not many locals will want to work there. you be better working at sony shop
with much more pay. Same problem as hawker, cannot find workers,end up ask relative/fnds to helpout. its hard to maintain a small coy size with 1-2 worker unless u can get interns/fresh grad(which i doubt anyone will join).

So the only way is to expand big, then ppl will want to join u,but i doubt dan will want to take the leap of faith since sls is dying.

Imo I think olevels grad will join even if the pay Is low and maybe those who are looking for weekend job too

 

[hengheng220]

+1 for servicist Pte Ltd. fast response and quick follow up
i just email them what i need and they deliver v fast

Lols you just ordered today ah? Btw if you live at higher floor levels with no lift access, do help the guy carry from below. I remember he is quite skinny and by the time he climb the stairs to my house his face already pale le