MyRepublic fibre - Part 4

[xRenol]

Hi bro, which connection light are you referring to? There are 3 things lit now, Power and LAN which are both solid green, and optical which is flashing red intermittently

You are using the black or white ONT?

my speed from gone from 900mbps (1st month) to a 400mbps lately

what's wrong?

I just tested mine and the speed is 850Mbps/474Mbps.

 

[jwenii]

reboot your ONT and router. I did it and it work

try liao, still cannot.
ONT show 3 green solid lit, and router is amber lit.
Is it correct?


rgds

 

[danxiaogui86]

try liao, still cannot.
ONT show 3 green solid lit, and router is amber lit.
Is it correct?


rgds

can u try connect directly to the ONT.

 

[jwenii]

can u try connect directly to the ONT.

Just tried, no network access.


Cannot identify network.

 

[zongling]

Like to know who stay around little India area and MR speed is proved 9xx Mbps download and upload? I would like to trouble you if I can pay a visit in your home to confirm my notebook LAN nic is not the bottleneck. It shown 1gbps and hard coded to my ont but I can only achieved 200Mbps so far.. My contact can PM me I will buy kopi as courtesy act.

 

[NewMRUser]

You are using the black or white ONT?

White ONT bro. As mentioned, power and LAN light both solid green, optical flashing red intermittently

 

[George Soros]

hi,
my contract should be finnish on jun/july as i saw this mth bill May,is $0.
should i recontract only when i saw my 2nd $0 bill or i can recontract now?

thanks

 

[nivleK1985]

hi,
my contract should be finnish on jun/july as i saw this mth bill May,is $0.
should i recontract only when i saw my 2nd $0 bill or i can recontract now?

thanks

You can recon and request for a later date.

 

[camoguysg]

I keep getting intermittent disconnection problem!! Is anyone experiencing the same? The green lights are blinking but can't surf at all. Can't identify network

 

[nivleK1985]

White ONT bro. As mentioned, power and LAN light both solid green, optical flashing red intermittently

Hmm, plug out the optical cable and plug back in. The optical would turn green.

 

[Lemon_Tea]

Dear MR

I believe Q2 2014 is over soon, similarly, my contract with MR is ending soon. I'm not sure when you people are going to contact me, or is it that existing customer who prefer to re-contract on a cheaper plan is less valuable.

Not to mention you charged me extra $10 dollars this month for my bill, when you don't reimburse that extra $10 when you wrongfully charged me for my free month.

My contract with you will be ending in Sep 2014, should I prove not valuable to your consumer pool, I shall go somewhere else when they going to give me service that is value for my dollar.

Thank you.



P.S: Please remember not to charge me for Jun July and August 2014

 

[chengsun]

Dear MR

I believe Q2 2014 is over soon, similarly, my contract with MR is ending soon. I'm not sure when you people are going to contact me, or is it that existing customer who prefer to re-contract on a cheaper plan is less valuable.

Not to mention you charged me extra $10 dollars this month for my bill, when you don't reimburse that extra $10 when you wrongfully charged me for my free month.

My contract with you will be ending in Sep 2014, should I prove not valuable to your consumer pool, I shall go somewhere else when they going to give me service that is value for my dollar.

Thank you.



P.S: Please remember not to charge me for Jun July and August 2014

I bet you will post again in June about being charged for your free month!

 

[camoguysg]

****... Been on hold on the hotline for more than 20mins and still can't through ur CS. This is so **** up! And I just want someone to check whether there is something wrong with e network and no answer here either!

 

[xRenol]

I keep getting intermittent disconnection problem!! Is anyone experiencing the same? The green lights are blinking but can't surf at all. Can't identify network

****... Been on hold on the hotline for more than 20mins and still can't through ur CS. This is so **** up! And I just want someone to check whether there is something wrong with e network and no answer here either!

Did you try with direct connection from ONT?

 

[NewMRUser]

Hmm, plug out the optical cable and plug back in. The optical would turn green.

Hi nivleK,

did as advised, restarted router + ONT optical still flashes red and now there's no internet at all. C19367 if that helps

 

[camoguysg]

Did you try with direct connection from ONT?

I will try when I get back home later. Am working now.
Hope it is just a temporary issue last night. I have never gotten this before until lately.. Keeps getting network loss prompts while surfing on my devices.

 

[ArleFK]

Like to know who stay around little India area and MR speed is proved 9xx Mbps download and upload? I would like to trouble you if I can pay a visit in your home to confirm my notebook LAN nic is not the bottleneck. It shown 1gbps and hard coded to my ont but I can only achieved 200Mbps so far.. My contact can PM me I will buy kopi as courtesy act.

Bro your laptop will affect the speed also leh. If old laptops sure cannot hit high speeds one leh....

****... Been on hold on the hotline for more than 20mins and still can't through ur CS. This is so **** up! And I just want someone to check whether there is something wrong with e network and no answer here either!

Hi nivleK,

did as advised, restarted router + ONT optical still flashes red and now there's no internet at all. C19367 if that helps

You guys got try the live chat?I think will be better than calling the stupid hotline

 

[limcc]

Dear MR

I believe Q2 2014 is over soon, similarly, my contract with MR is ending soon. I'm not sure when you people are going to contact me, or is it that existing customer who prefer to re-contract on a cheaper plan is less valuable.

..................................................

Just FYI, Q2 is Apr, May and Jun. so there are 40 more days for MR to contact you.

Good luck.

 

[micheloving]

Just FYI, Q2 is Apr, May and Jun. so there are 40 more days for MR to contact you.

Good luck.

If I recontract up online and they din contact me before I sign other promo plans for june IT show , can I cancel the signup with no penalty ?

I been waiting for 2 plus weeks and my contract is ending in a week no contact whatsoever and I ain't gonna to wait like 1mth + like most forumers did cause my family is using this fibre line .

Not gonna to wait 1+ mth for MR for their convenience . We are customers for GOD sake not beggars!

 

[limcc]

If I recontract up online and they din contact me before I sign other promo plans for june IT show , can I cancel the signup with no penalty ?

I been waiting for 2 plus weeks and my contract is ending in a week no contact whatsoever and I ain't gonna to wait like 1mth + like most forumers did cause my family is using this fibre line .

Not gonna to wait 1+ mth for MR for their convenience . We are customers for GOD sake not beggars!

first of all, I'm not from MR, as I said before, FYI.

If I understand them correctly and from earlier this year, MR said unless someone call you to schedule a installation date, you have no obligation to wait for them.

my advise for all that haven't getting a call from MR and feeling frustrated, just ditch them and go for other RSP like VQ or the traffic lights. like someone said before, if MR can't even provide a satisfactory service when we are trying to sign up, how good/bad can they get after we are bond to the contract?