MyRepublic fibre - Part 4

[gigigigi]

So meaning recon tract can get 5month waiver and freebies if I take gamer plan ?

see your luck lor.
never mention any promo to me. just waive the $5x one time charge for new customer onli.
very disappointing actually.
might as well no need recontact.

 

[ixmogx]

After going through more than a month of waiting, anger and bad services, finally terminated the totally horrible MyRepublic 1Gbps fibre broadband. I do not want to go through the details but hope this act as a warning to consumers who intend to sign up now. Seriously, crap services ! Missed appointment, wasted my time, still dare to ask for termination fee when nothing was setup properly. Do note that you will never get that kind of speed and that's why the broadband plan is cheap. Their network is unreliable. Always down every other two weeks. Save the trouble from signing up with them. Seriously, the 3 main telco Singtel, M1 and StarHub have better services than MyRepublic. Save yourself and trouble from going through the sh*t I had experienced. It's not worth it !

 

[xRenol]

After going through more than a month of waiting, anger and bad services, finally terminated the totally horrible MyRepublic 1Gbps fibre broadband. I do not want to go through the details but hope this act as a warning to consumers who intend to sign up now. Seriously, crap services ! Missed appointment, wasted my time, still dare to ask for termination fee when nothing was setup properly. Do note that you will never get that kind of speed and that's why the broadband plan is cheap. Their network is unreliable. Always down every other two weeks. Save the trouble from signing up with them. Seriously, the 3 main telco Singtel, M1 and StarHub have better services than MyRepublic. Save yourself and trouble from going through the sh*t I had experienced. It's not worth it !

Bad services as in customer service or Internet service?

 

[xcrozx]

Twitch also depends on the person streaming bandwidth.
If the person has shitty internet speeds, and many are watching. Don't bother. Lol.
Can't blame MR for shitty streaming.

Some of my friends are able to watch the stream on high even though their internet speed should be less than mine, so i don't think its the streamer issue.

 

[micheloving]

see your luck lor.
never mention any promo to me. just waive the $5x one time charge for new customer onli.
very disappointing actually.
might as well no need recontact.

Well all their budget went to attract new customers to waive off their contracts ,nothing left for old customers I guess .

I thought I am the only one that noticed this haha . Anyways gonna jump ship to SH PC show offers soon can't tahan the 1++mth long wait and pay 58mth for 100Mbps for another mth .

Shld have terminated when my contract expires but I had foolish hopes in MR .Silly me .

 

[gigigigi]

Well all their budget went to attract new customers to waive off their contracts ,nothing left for old customers I guess .

I thought I am the only one that noticed this haha . Anyways gonna jump ship to SH PC show offers soon can't tahan the 1++mth long wait and pay 58mth for 100Mbps for another mth .

Shld have terminated when my contract expires but I had foolish hopes in MR .Silly me .

same2. but probably wont be back to SH.
lookin at m1 now... I heard BT and usenet there not bad.

 

[xRenol]

Well all their budget went to attract new customers to waive off their contracts ,nothing left for old customers I guess .

I thought I am the only one that noticed this haha . Anyways gonna jump ship to SH PC show offers soon can't tahan the 1++mth long wait and pay 58mth for 100Mbps for another mth .

Shld have terminated when my contract expires but I had foolish hopes in MR .Silly me .

You cannot endure the waiting for 1 month plus or the $58/month subscription since I believe when you signed up for PURE plan at $58/month is definitely not the cheapest plan in the market at that point of time.

 

[gigigigi]

You cannot endure the waiting for 1 month plus or the $58/month subscription since I believe when you signed up for PURE plan at $58/month is definitely not the cheapest plan in the market at that point of time.

since im in the same boat, I will chip in.
mostly can not endure uncertainty. Until when need to wait ? The fact that billing charge $59 when new price is $49 just make the waiting feel much worse.
People re-contract because dont want to pay "non-contract" price. with no benefit whatsoever.
Last time I sign pure is 59 with 5 month waiver. effectively bring down the "real" price to 46/month. So now I pay 13$ extra/month for exactly same service.

 

[CounterStriker]

Any MR Recontract Attractive Offers?

I need to recontract my MR plan.
Can MR staff or MR Partners help me please? Thank you.

How does the warranty of Asus routers work? Anyone knows?

 

[gigigigi]

I need to recontract my MR plan.
Can MR staff or MR Partner PM me with recontract offers

How does the warranty of Asus routers work? Anyone knows?

let me know what kind of offer you manage to get.

 

[CounterStriker]

let me know what kind of offer you manage to get.

Ok. Did you receive any?

 

[gigigigi]

Ok. Did you receive any?

nope. exactly like website.
a bit strange actually. willing to subsidize new user to break contract with traffic light, but nothing for existing user

 

[xRenol]

nope. exactly like website.
a bit strange actually. willing to subsidize new user to break contract with traffic light, but nothing for existing user

Correct me if I am wrong, I thought the Big 3 and VQ also do not offer additional promotions or discount on top of the current promotions for existing customers. Customers just recontract with the available promotions when their contract ended.

 

[IAmNiceify]

connection issue anyone?

 

[ArleFK]

After going through more than a month of waiting, anger and bad services, finally terminated the totally horrible MyRepublic 1Gbps fibre broadband. I do not want to go through the details but hope this act as a warning to consumers who intend to sign up now. Seriously, crap services ! Missed appointment, wasted my time, still dare to ask for termination fee when nothing was setup properly. Do note that you will never get that kind of speed and that's why the broadband plan is cheap. Their network is unreliable. Always down every other two weeks. Save the trouble from signing up with them. Seriously, the 3 main telco Singtel, M1 and StarHub have better services than MyRepublic. Save yourself and trouble from going through the sh*t I had experienced. It's not worth it !

Correct me if I am wrong, I thought the Big 3 and VQ also do not offer additional promotions or discount on top of the current promotions for existing customers. Customers just recontract with the available promotions when their contract ended.

That's the same from what I understand as well.

 

[gigigigi]

Correct me if I am wrong, I thought the Big 3 and VQ also do not offer additional promotions or discount on top of the current promotions for existing customers. Customers just recontract with the available promotions when their contract ended.

No idea actually. But from what I see, they dont have any promo subsidizing new user. The promo is roughly the same for both.
but anyway... like what I mentioned in my previous post, my main complain is about uncertainty + extra cost when waiting for this uncertain thing.
If lets say MR charge me $46/month (59 pure - 5month waiver) while waiting for 1GBPS upgrade installation (say... starting from the date I submit recontract application) I will be much happier and much more willing to wait for installation date.

 

[||||||||||]

If I terminate and return ONT to their service centre by myself .Will I need to pay the 48SGD fee?

The MR ppl just called me, they will collect from me. I asked them need to pay or not. They say no need.

Maybe they changed their policy?

They need 4 things

ONT
Fiber cord
Power supply
Lan cable

I asked them about the box, they say if have them return.

Let's see how it goes

 

[leeletmum]

The MR ppl just called me, they will collect from me. I asked them need to pay or not. They say no need.

Maybe they changed their policy?

They need 4 things

ONT
Fiber cord
Power supply
Lan cable

I asked them about the box, they say if have them return.

Let's see how it goes

I emailed MR last Sat to inform them about termination and sent reminder again last night. No acknowledgement from them yet.

 

[CrashWire]

MyRepublic just called me telling me that if I upgrade to 1Gbps now, I'll have to forfeit an upcoming free 3 months from my contract.

I might have been willing to accept this if your 1Gbps rollout meant that I could get an earlier installation date instead of being scheduled to a later quarter. But hey it's been five months and all the hype's died down.

Guys, this isn't your best customer retention policy.

 

[micheloving]

MyRepublic just called me telling me that if I upgrade to 1Gbps now, I'll have to forfeit an upcoming free 3 months from my contract.

I might have been willing to accept this if your 1Gbps rollout meant that I could get an earlier installation date instead of being scheduled to a later quarter. But hey it's been five months and all the hype's died down.

Guys, this isn't your best customer retention policy.

Sign up too early you lost your free mths ,sign up too late like me wait indefinetely 1mth++ still have to pay for 58/mth .Both lose lose situation for exisiting customers .

Your best chance is to wait for sep IT show offers then jump ship OR
pray more of their current customers (like me )get fed up with their waiting game and terminate their services so they can free up slots for you in sep to recontract and install on time.