MyRepublic fibre - Part 4

[CCCustom]

Logged in to my account, under Manage Add-Os it says Teleport > Status: Disabled. If I click on it the next page says "You don't have Teleport enabled!", and that Online purchase will be available soon.

Are we supposed to call in to get them to enable it?

 

[danxiaogui86]

I also have Mi Box 3. Are the drama apps working?

Which app u referring to? there alot of app. If you are on MR Teleport, u can test it too.

 

[wc1985]

Logged in to my account, under Manage Add-Os it says Teleport > Status: Disabled. If I click on it the next page says "You don't have Teleport enabled!", and that Online purchase will be available soon.

Are we supposed to call in to get them to enable it?

so your teleport is not working too? mine is not working also

 

[Kyo19]

Im on the 1gbps plan and for the past 7 weeks ,my speed has been reduced to 100mbps without me knowing and who knows how long it has been like this, can any MR reps help please?MR is absolutely terrible and i would like to know if there is anyway to break my contract without penalty .

 

[d3fc0n]

how to enable teleport at the customer portal.. it is disable i dont see any option to enable

 

[sanfong]

Which app u referring to? there alot of app. If you are on MR Teleport, u can test it too.

I tried last night and shouhu, youku, vst can't stream... Is it only those website listed support by Telepprt other than that can't use?

Can share how to watch drama?

 

[alamakazim]

Im on the 1gbps plan and for the past 7 weeks ,my speed has been reduced to 100mbps without me knowing and who knows how long it has been like this, can any MR reps help please?MR is absolutely terrible and i would like to know if there is anyway to break my contract without penalty .

very sad hor? like a scam right?

they didn't deliver what they promise, and u cant get out?

sounds familiar?

go CASE, spend a little bit of $$$, rather than $300 penalty

 

[danxiaogui86]

I tried last night and shouhu, youku, vst can't stream... Is it only those website listed support by Telepprt other than that can't use?

Can share how to watch drama?

im using youku, those downloaded inside from shafa.

 

[Kyo19]

is my issue known?Have anyone in here who have his 1gbps speed reduced to 100mbps even using MR own speedtest?

 

[xRenol]

is my issue known?Have anyone in here who have his 1gbps speed reduced to 100mbps even using MR own speedtest?

Not for me.

Just tested as below:
Download Speed: 912871 kbps (114108.9 KB/sec transfer rate)
Upload Speed: 467840 kbps (58480 KB/sec transfer rate)
Latency: 1 ms
Jitter: 1 ms
12/28/2014, 12:03:15 AM

If possible, test with a direct connection from ONT to check if it is the router that is causing the issue.

 

[Kyo19]

im using the high end asus router so it shouldnt be the router ,i have similar speed as you before but only the past 6 weeks i did a speedtest and see that my speed have been reduced to 100mbps

 

[Qubicfactor]

im using the high end asus router so it shouldnt be the router ,i have similar speed as you before but only the past 6 weeks i did a speedtest and see that my speed have been reduced to 100mbps

A speedtest tells you nothing about where the problem is. Check your network status. If it doesn't say 1Gbps, the problem is 100% on your end.

Not just router, sometimes, a faulty cable, bad contacts or even your computer LAN card can have issues, resulting in unable to negotiate a 1Gbps speed.

 

[Kyo19]

it says 1.0 gbps same as yours

 

[Qubicfactor]

it says 1.0 gbps same as yours

Next step is to check the cable between the ONT and the router. Try swapping it out.

 

[YouKilledKenny]

it says 1.0 gbps same as yours

A good way to test if your interface is still 1 Gbps is to connect two computers (or laptops) to your ASUS router through LAN cables, that you know has 1 Gbps, and copy a large file (say >10 gigabytes) between them. See if you get around 90+ megabytes of sustained data rate. If you get that, then yes, the problem likely lies with MR.

 

[niezh74]

RT-N56U always require reboot

Hi,

I been using myrepublic for over half a year and I noticed that everytime I switch on my Asus RT-N56U and alcatel modem it couldn't be connected.

It's only after I reboot once or twice then I can log on.

Is there anyway to prevent this from happening? I want to switch on my modem and router once and not always reboot and reboot. So troublesome!

Anyone has any advices?

 

[xRenol]

Hi,

I been using myrepublic for over half a year and I noticed that everytime I switch on my Asus RT-N56U and alcatel modem it couldn't be connected.

It's only after I reboot once or twice then I can log on.

Is there anyway to prevent this from happening? I want to switch on my modem and router once and not always reboot and reboot. So troublesome!

Anyone has any advices?

Did you switch on your ASUS RT-N56U before or after the Alcatel-Lucent ONT?

Try to switch on the ONT first, then ASUS router.

 

[niezh74]

Did you switch on your ASUS RT-N56U before or after the Alcatel-Lucent ONT?

Try to switch on the ONT first, then ASUS router.

They are switch on the same time. They share the same power supply.

 

[xRenol]

They are switch on the same time. They share the same power supply.

If possible try to switch on the ONT first then router.

 

[YouKilledKenny]

This is terrible,

Was fine last night (1 Gbps). Is anyone facing the same problem?

On wired connections all around. Internal LAN (Gigabit Ethernet) is working fine.

Edit: FIXED. Turns out MR was doing just fine, it was a wonky Gigabit Ethernet switch that I had which was causing the problem. Funnily enough all I did was switch around the ports a little bit and all is now fine. Thanks xRenol for the test.