MyRepublic fibre - Part 4

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FT PRIDE

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Hi Myrepublic, may I know the reason for receiving this message "the video you are trying to watch cannot be view from your current location or country" despite setting the correct DNS?
 

Slackersg

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anyone using home voice having issues?

phone doesn't ring while the ATA adapter shoes all 4 green LEDS.
Restarting router + ATA adapter still render the home voice not usable.
 

maverick1234

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anyone using home voice having issues?

phone doesn't ring while the ATA adapter shoes all 4 green LEDS.
Restarting router + ATA adapter still render the home voice not usable.

Mine can ring but i can't hear the other party for incoming call, have tried HWZ MR forum, online chat and called their Tech support since 17th Dec. Have rebooted ont, router, ATA hundred times but no improvement, seriously this is the WORST VOIP i ever subscribed. I understand now is holiday season and MR might be on holiday mood but still it is no reason for all these delays.
 

VarunSG

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Hi Myrepublic, may I know the reason for receiving this message "the video you are trying to watch cannot be view from your current location or country" despite setting the correct DNS?

You need to provide them with more information such as which site you're trying to access, from which browser, does the PC you're using default to a different DNS even though the router may be set to the MR DNS, is the site in question included under Teleport, etc.

BTW, MR, Crackle no longer works; it used to. Something for you guys to look at expeditiously please.

- V.
 

Dexter71

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Bros

Would like to check what speeds are you getting for ryushare? I m considering MR if the speeds are above 10mbps.

Thx
 

tuckloong

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Bros

Would like to check what speeds are you getting for ryushare? I m considering MR if the speeds are above 10mbps.

Thx

me on Pure...

dont think above 10mbps for me...typical 2-7mbps nia..good enough for me...
 

Dexter71

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me on Pure...

dont think above 10mbps for me...typical 2-7mbps nia..good enough for me...

Thanks Bro

I am getting 1-5mbps using Singtel Fibre

Definitely someone is putting a limit.:mad: I was able to get 10-15mbps when I was living in HK using Now ISP. I guess LLPL in SG.
 

tuckloong

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Thanks Bro

I am getting 1-5mbps using Singtel Fibre

Definitely someone is putting a limit.:mad: I was able to get 10-15mbps when I was living in HK using Now ISP. I guess LLPL in SG.

hehe me go test 5 mins ago...6.7mbps tonight :D
 

Xtalwish

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Mine can ring but i can't hear the other party for incoming call, have tried HWZ MR forum, online chat and called their Tech support since 17th Dec. Have rebooted ont, router, ATA hundred times but no improvement, seriously this is the WORST VOIP i ever subscribed. I understand now is holiday season and MR might be on holiday mood but still it is no reason for all these delays.

I'm having the same problem n need to on off ATA everyday can someone at MR take a look!

Tried calling their hotline but as usual put on hold...

This is real bad service.
 

henrylim1972

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I'm having the same problem n need to on off ATA everyday can someone at MR take a look!

Tried calling their hotline but as usual put on hold...

This is real bad service.

Glad I am not the only one here... been having lots of issues with HomeVoice ... Could someone assist? I am getting lots of grief from my folks ...

I logged a ticket : #18644 Homevoice issues - had to reboot the ATA modem couple of times last week

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gidajz

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I'm having issues with home voice as well, have to reboot the stupid thing multiple times before I can get a call out. Missed many calls cause the bloody thing won't ring and I don't know about it until I try and make a call out and find that there's no dial tone.

This coupled with lousy billing issues and high price for early adopters I'm definitely jumping ship to another service provider once my contract ends.

People say you pay peanuts get monkeys, and here I'm paying a high price and still getting monkeys.
 

lukestar

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So MR...any official statement about the ATA Home Voice issues so far? Not that I have Home Voice, but I would hope that MR would have something to state after these recent spate of complaints...
 

henrylim1972

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I'm having issues with home voice as well, have to reboot the stupid thing multiple times before I can get a call out. Missed many calls cause the bloody thing won't ring and I don't know about it until I try and make a call out and find that there's no dial tone.

This coupled with lousy billing issues and high price for early adopters I'm definitely jumping ship to another service provider once my contract ends.

People say you pay peanuts get monkeys, and here I'm paying a high price and still getting monkeys.

If you have a choice now, which provider would you opt for ?
 

nivleK1985

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Hi guys, we sorted out issues with the various home voice and it should be working fine.

However, if you are facing issue. Kindly send me your customer ID, NRIC, contact number such that we can arrange for something such as hardware check to verify.

Thanks!
 

henrylim1972

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Hi guys, we sorted out issues with the various home voice and it should be working fine.

However, if you are facing issue. Kindly send me your customer ID, NRIC, contact number such that we can arrange for something such as hardware check to verify.

Thanks!

Just tried it and we can call out now !!! Thanks .. hope this will sustain ...
 
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