[new] Heya.sg

[keenklee]

can get otp or SMS oversea while i at msia last week..even can receive call but i no answer it.


Read HWZ Forum Rules!

IMHO.
Maybe this is a secret feature.
You happen to recall which network ?

 

[gapboy]

can get otp or SMS oversea while i at msia last week..even can receive call but i no answer it.
Read HWZ Forum Rules!

OK.. Cool


Myrepublic, VIVIFI, redone

 

[Tedicious]

Wanna enquire on tbe part of buying from shopee. If buy from there, the plan will be auto renew? So have to buy from shopee and top up via the app again?

Anyone can help on this?

 

[keenklee]

Anyone can help on this?

IMHO.
You can buy the following
a) Heya Data Plan $10 ( official & 3rd party vendor )
b) Heya $5 IDD ( official & 3rd party vendor )
c) Heya Balance $10 Top-Up ( 3rd party vendor )

For a) when you buy, it should be activated immediately on the same day i.e. you should buy on the day of expiry. No need to use app.

For c) you can buy anytime. The $10 would be stored in the account balance. On the day of expiry, you use the app to buy the data plan yourself.

The official vendor in Lazada, you key in your mobile number and choose what you want to buy.
The 3rd party vendor in Shopee, you put your mobile number in the comments box.

For a) and b), the vendor I bought from last time was eReloadSG in Shopee.

Data Plan - https://shopee.sg/heya-10-100GB-30-Days-Plan-Top-Up-Recharge-Renewal-i.180756078.17978347944
Balance Top-Up - https://shopee.sg/heya-Balance-10-Top-Up-i.180756078.21923247982

 

[Tedicious]

IMHO.
You can buy the following
a) Heya Data Plan $10 ( official & 3rd party vendor )
b) Heya $5 IDD ( official & 3rd party vendor )
c) Heya Balance $10 Top-Up ( 3rd party vendor )

For a) when you buy, it should be activated immediately on the same day i.e. you should buy on the day of expiry. No need to use app.

For c) you can buy anytime. The $10 would be stored in the account balance. On the day of expiry, you use the app to buy the data plan yourself.

The official vendor in Lazada, you key in your mobile number and choose what you want to buy.
The 3rd party vendor in Shopee, you put your mobile number in the comments box.

For a) and b), the vendor I bought from last time was eReloadSG in Shopee.

Data Plan - https://shopee.sg/heya-10-100GB-30-Days-Plan-Top-Up-Recharge-Renewal-i.180756078.17978347944
Balance Top-Up - https://shopee.sg/heya-Balance-10-Top-Up-i.180756078.21923247982

The data plan is inclusive of the 100Gb, talktime and sms right? So if I buy the data plan before the expiry date, data talktime and sms will be roll over to the next month?

 

[keenklee]

The data plan is inclusive of the 100Gb, talktime and sms right? So if I buy the data plan before the expiry date, data talktime and sms will be roll over to the next month?

IMHO.
The data plan is 50GB+50GB+TalkTime+SMS. The 1st 50GB will be credited. The next day onwards, then credit the other 50GB. They will inform you via SMS.

I never buy before expiry. Usually I buy on the day of expiry. So far no issue with the rollover.
In that sense, you can buy whenever you like .e.g maybe your data run out - you buy, you get 30-days of 50+50GB.

 

[anthonygreenisreal]

IMHO.
The data plan is 50GB+50GB+TalkTime+SMS. The 1st 50GB will be credited. The next day onwards, then credit the other 50GB. They will inform you via SMS.

I never buy before expiry. Usually I buy on the day of expiry. So far no issue with the rollover.
In that sense, you can buy whenever you like .e.g maybe your data run out - you buy, you get 30-days of 50+50GB.

actually liddat also not bad. why not let people use up that 100gb then buy again?

 

[keenklee]

actually liddat also not bad. why not let people use up that 100gb then buy again?

IMHO.
Like that earn very little I suppose.

 

[anthonygreenisreal]

IMHO.
Like that earn very little I suppose.

Good for Customer but bad for their business haha.

 

[kottty]

actually liddat also not bad. why not let people use up that 100gb then buy again?

for $10 per 30days still wan used up den buy again? like that many ppl 100GB can use 1years no need top up liao..heya will run road..haha


Read HWZ Forum Rules!

 

[Tedicious]

Tested Heya on the EW line yesterday. In between City hall & RP Mrt, the connection completely drop for a few seconds, went back to 3G before going back to 4G connection >.<

 

[gapboy]

Tested Heya on the EW line yesterday. In between City hall & RP Mrt, the connection completely drop for a few seconds, went back to 3G before going back to 4G connection >.<

EW line i dont have issue with singtel line dropping .. using vivifi

 

[Tedicious]

EW line i dont have issue with singtel line dropping .. using vivifi

I tot u were on MR ? Jump ship liao?

 

[keenklee]

Tested Heya on the EW line yesterday. In between City hall & RP Mrt, the connection completely drop for a few seconds, went back to 3G before going back to 4G connection >.<

IMHO.
The way u test very precise. Is it repeatable ? If so, can feedback to Heya.

 

[Tedicious]

IMHO.
The way u test very precise. Is it repeatable ? If so, can feedback to Heya.

Idk leh. Usually I take bus to work and back home if not going anywhere.
Just happened that last night after work I went out and happened to take the EW line and this happened lo

 

[gapboy]

I tot u were on MR ? Jump ship liao?

yap cannot tahan airplane mode in 5g

 

[Tedicious]

yap cannot tahan airplane mode in 5g

hahaha... I think Singtel network generally still better but not very sure how heya will preform

 

[keenklee]

Idk leh. Usually I take bus to work and back home if not going anywhere.
Just happened that last night after work I went out and happened to take the EW line and this happened lo

IMHO.
If you encounter again then feedback. Cos need to be consistent.

 

[Tedicious]

IMHO.
If you encounter again then feedback. Cos need to be consistent.

Ya sure. But again not like they can do anything about it. At most feedback to Singtel and see if they take any action.

The same incident happen when I took MR line. Signal strength was damn bad at my house area. Feedback and MR can only escalate the matter to SH but doubt there is actions taken

 

[Tedicious]

Anyway, the live chat function team is shared between GOMO and Heya.