(Support) The main difference between export / local sets for our Nintendo Switch is the warranty claim process.
Local / agent / Singapore consoles (MX)
For Local Maxsoft set, warranty claims are directly with them. Our local Maxsoft sets show “Agent warranty” in the product title. There is no need to register the warranty, Maxsoft will only require you to keep the receipt and box for the warranty claim
Export / store / Qisahn consoles (QS)
These are export set (US/JPN/AUS) with 1 year warranty by our store. For Qisahn, we will offer a 3 pin adapter if the power plug doesn't suit Singapore use. Our export sets show “Qisahn warranty” in the product title. Your console will be auto registered into our system for the warranty upon shipping.
Both local and export sets are accessible to the eShop as long as your nintendo account's location is not in Singapore as there is no eShop in Singapore. Please view more information at
http://qisa.hn/qsfaq .
To purchase the extended warranty, please select/add to cart the "Extended warranty" option under the add on deal on the item listing. You can only purchase Extended warranty at this point. Purchase of extended warranty down the road will not be entertained. Additional 4 years warranty for consoles will be under our store and will cover the same specifications as the local agent. A 1 to 1 exchange is only applicable if there are issues with the item and must be done within 7 days. Please check here
https://qisahn.com/warranty for more info.
For other products warranty, please check the product description or reach my colleagues via
https://qisahn.com/contact_us to find out more.