Hi Ocbc,
How does the award process of OCBC$ for each transaction work?
What I am trying to ask is eg I make a $100 purchase on Lazada's app in April, as this is eligible for 10x OCBC$, how many OCBC$ would be credited as the base for that transaction and when would the rest of the bonus OCBC$ be credited?
Is there also a way to find out how much OCBC$ each transaction has earned?
Thanks!
Hi dckhzgh,
1x OCBC$ will be credited once the transaction is posted. The remaining 9X OCBC$ will be credited at the end of the following month, based on the transaction posted date.
You may refer to the 2 examples below:
If the purchase was made on 2 April & the merchant has posted the transaction on 6 April, 9X OCBC$ will be credited by the end of May.
However, if you have only made the purchase on 30 April & the merchant only posted the transaction on 2 May, 9X OCBC$ will then only be credited by the end of June.
Please feel free to call our hotline at 1800-363-3333 if you will like to have the breakdown of the OCBC$ awarded on each transaction.
Hope this clarifies!
^CC