iphone 7 plus serious issue
just want to let you guys know that i received a phone from singtel yesterday by delivery.. and the phone is serious issue. it's a iphone 7 plus 256 rg. anyway issue is the hissing sound is loud. and even when not on apple logo can hear. please check all your new phones. when you back up from icloud or download some apps. mine even have the sound when i am on a call. do a video recording in your room, play back the video, the annoying sound is everywhere. there are even slight movement on the phone at the back, like as if something is knocking each other.
another issue happen this morning, i off my phone as was advised by apple to off it for safety reasons. as i need to get a contact number, hence on it. when i on it, a part of the screen on the right turn black and the top it's very pix-elated. one box one box of very very white shade.
called singtel after service and told them. they say can go apple for one to one exchange. as i do not want a replacement set. as replacement set means, the phone is different imei from the box you originally had. and the serial number will also write as replacement. hope apple will give one to one exchange. spoke with cco and was told that other customer also had this issue which they go to apple for one to one exchange. just bring your service agreement. hope they have stock for this model in brand new.
just a update, please check you phone. those with no issues. you are very lucky.