HDB will no longer issue paper, you have to login to myHDB to view your appoitment letter, printout & sign all the forms, scan and upload to MyDoc which will be shown towards your appointment date.
Timeline of Results of Ballot to Appointment:
1.5week: after results of ballot for the appointment date to be out on myHDB
+1-2week: appointment letters, list of units with flat prices, sales brochure, forms such as Declaration of Income, Essential Occupier , sales application form will appear on MyHDB.
These forms you need to sign and scan. if your queue is far off, it comes out a little later. my appointment was 2 months away but after about 2 weeks it showed up.
The MyDoc will appear in your myHDB page, same page as the appointment details page, you click the link, upload your outstanding documents and the forms. check in once in a while to make sure there are no other documents requested from HDB - they don't notify one, you need to login to check incase any forms not clear or missing e.g. payslip from may 2017 etc.
Please bring all these forms, payslips, family member & parents(if parent scheme) and your HLE approval letter to your appoinment.
Note: please apply for your HLE before your appointment.
For Housing grants, AHG, SHG & etc, please print out the forms and bring to your appointment.