Official MIO TV Thread.......

[OnePunch!!]

Mine Setup box seem like hang even I reboot it
And the time not reflects correct too and can’t even off or on


Ok nvm I fixed it liAo thanks
It’s updating the FW no wonder it’s hang can’t off or on

 

[yooooz]

I wish to subscribe to Fibre tv.
Can i ask whats the best way for connection?
My ont is at the main door, very far from the living.
But I have a data point in living beside my tv console.

 

[Singtel]

Hi yooooz,

Thanks for checking.

If the data point is next to your TV console, that should work to connect the Singtel ONR (which is likely near your main door) to your Singtel TV set-top box (next to your TV).

Otherwise, subject to our field engineer's assessment and recommendation, the wireless home bridge or additional cabling may be viable solutions as well.

Do let us know if you'd like to our sales colleagues to be in touch with a Singtel TV offer for your consideration.

I wish to subscribe to Fibre tv.
Can i ask whats the best way for connection?
My ont is at the main door, very far from the living.
But I have a data point in living beside my tv console.

 

[Singtel]

Hi Advancer,

Singtel CAST enables 2 users to stream 2 different channels on a single subscription account concurrently.

LG smart TV sets are not compatible with Singtel CAST at this point of time. Kindly refer to the list of supported devices (including mobile phones and smart TV models) here.

Thanks.

How many devices can I log in to watch using the cast app at 1 time?
How am I able to watch ony LG smart TV which is not on Android platform?

 

[punker]

Hi, can I check if singtel TV is down? On my optical network router, the IPTV light is not on,m. All others internet connectivity seems ok. Just mio tv, can’t watch. Have checked all the connections, it’s all connected properly. Happened today only, mio tv decided to died on me

 

[dingyanling]

Thanks xiaofan for your suggestion, he is right!

kenzie, in terms of pricing and value for Premier League coverage, the best offer right now is Singtel CAST Sports Plus pack.

You get full access to all 10 Premier League game per match week live either on the CAST mobile app or compatible smart TV sets in HD. With one subscription, 2 users can catch 2 different games simultaneously.

You can subscribe monthly at $49.90 with no contract - so no worries about commitment. And you don't need to be a current Singtel customer because we have enabled anyone with a valid credit or debit card to sign up.

Let us know if you have any further queries.

Is catch up feature included with the plan? Example of watching the match when i woke up in the morning if i missed the live.

 

[kennkenn]

Hi all, recently I just bought Chromecast, but realized whenever I try to cast Singtel TV Go app on chromecast, the app will crash when connecting halfway. Anyone else facing this issue? Or is there something i’m Doing wrong.

Appreciate in advance if someone could provide some help

Manage to get a fix? I’m facing the same issue..

 

[berrykin]

Manage to get a fix? I’m facing the same issue..

Same here.. facing the same issue when using my iPhone X to cast...
Previously working and suddenly this issue surfaced....

 

[yooooz]

Hi yooooz,

Thanks for checking.

If the data point is next to your TV console, that should work to connect the Singtel ONR (which is likely near your main door) to your Singtel TV set-top box (next to your TV).

Otherwise, subject to our field engineer's assessment and recommendation, the wireless home bridge or additional cabling may be viable solutions as well.

Do let us know if you'd like to our sales colleagues to be in touch with a Singtel TV offer for your consideration.

Thanks for the reply.
Just to clarify, in this case there will be no requirement to do extra cabling?

 

[Shion]

Any new channels coming up ?

 

[Singtel]

Hi yooooz,

It will likely require our field engineer to visit and assess your premises to determine and recommend if additional cabling is required, if you sign up with us.

Thanks.

Thanks for the reply.
Just to clarify, in this case there will be no requirement to do extra cabling?

 

[WWE_Fan]

Seems like there will be a free preview from 6-12 Aug, including opening of Premier League

 

[Yellowfin]

Anyone got this mio TV problem.

Every 15 mins to an hour, the mio TV started to stutters and then reboot on its own.

Change 3 mio TV box still the same, and the tech guy comes to my house can only solve it for an hour and when he left the same problem comes back.

Call 1688, all they do is to ask me to turn every thing off and restart.

I cannot keep restarting the mio TV box and home internet every 30 mins. Just to watch an hour of TV program.

 

[Singtel]

Hi Yellowfin,

Sorry that your Singtel TV issue is persisting. Could you PM us your name, Singtel account no. and contact no.?

We will escalate this to try to get this resolved for you.

Thanks.

Anyone got this mio TV problem.

Every 15 mins to an hour, the mio TV started to stutters and then reboot on its own.

Change 3 mio TV box still the same, and the tech guy comes to my house can only solve it for an hour and when he left the same problem comes back.

Call 1688, all they do is to ask me to turn every thing off and restart.

I cannot keep restarting the mio TV box and home internet every 30 mins. Just to watch an hour of TV program.

 

[Singtel]

Hi WWE_Fan,

Correct! Hope everyone enjoys the FREE preview next week of over 150 channels, including Premier League games on mio Stadium, HBO and FOX movie channels, as well as Discovery channels on Singtel TV, Singtel TV GO and CAST!

https://www.facebook.com/singtel/videos/362874494660073/

Seems like there will be a free preview from 6-12 Aug, including opening of Premier League

 

[Jas007]

Hi Singtel,
Wifi Mesh AirTies 4930
been using it from SingTel before it was officially listed on your site, didn’t have much connectivity issues until recently
Firmware never updated before, think i need to do so now as losing connectivity for frequently
Please advise
Thanks

 

[wheelloader]

Hi Singtel, I subscribed to Singtel TV Go but I am not able to access Home View in the mobile app even though my mobile is already connected to Singtel fibre via wifi. The message was "you need to connect to your home singtel fibre wifi to use this function".

Any idea how to resolve this? Thanks

 

[Singtel]

Hi Jas007,

Is your AirTies 4930 connected by cable to your Singtel ONR? If so, the firmware update should be pushed automatically to your unit.

Are you able to tell what your current firmware version is? Could you share under what conditions are you losing connectivity?

Could you also PM us your Singnet ID, name and contact no. please?

Hi Singtel,
Wifi Mesh AirTies 4930
been using it from SingTel before it was officially listed on your site, didn’t have much connectivity issues until recently
Firmware never updated before, think i need to do so now as losing connectivity for frequently
Please advise
Thanks

 

[Singtel]

Hi wheelloader,

Kindly PM us your Singtel account no., Singnet ID, full name and contact no. we will get our product team to look into the issue you are facing currently.

Thanks.

Hi Singtel, I subscribed to Singtel TV Go but I am not able to access Home View in the mobile app even though my mobile is already connected to Singtel fibre via wifi. The message was "you need to connect to your home singtel fibre wifi to use this function".

Any idea how to resolve this? Thanks

 

[sooch68]

That's very disappointing. I was planning to sign up for the $49.90 Premier League package - till I found out that my LG Smart TV isn't supported. No syiok watching soccer on a tiny phone screen or tablet. When are you planning to support LG TV? I'm sure there are many LG TV owners out there.

Hi Advancer,

Singtel CAST enables 2 users to stream 2 different channels on a single subscription account concurrently.

LG smart TV sets are not compatible with Singtel CAST at this point of time. Kindly refer to the list of supported devices (including mobile phones and smart TV models) here.

Thanks.