Official MIO TV Thread.......

[upgrade]

can anyone define:
"For existing customers who are still within the contract but are not on our new content packs"??

QUOTE from ST FAQ
I am an existing customer and I am keen to remain on my existing content. Will I be charged rental for my set-top box?

For customers who are out of contract to their mio TV and/or BroadBand Bundle services and are not currently paying for set-top box rental, a nominal $4.90 monthly charge will be implemented for your first HD set-top box from 1 June 2013. The charges for any additional HD set-top boxes or DVR set-top boxes under your account will also be adjusted accordingly.

For out of contract BroadBand bundle customers, we encourage that you recontract to enjoy a special rate of $1.90/mth (U.P. $4.90/mth) on your first HD set-top box.

For existing customers who are still within the contract but are not on our new content packs, there is no change to the set-top box charges. Once you have reached the end of your contracts, we will notify you in advance of the set-top box charges.
UNQUOTE

I am on the then pre-new content packs, the JinXuan Combo Pack at $29.90 Barclay Premier League, Star Sports with free Family channels and free HD set-top box. Did not upsize to Sports+ at $34.90 otherwise kanna double-whacked the set-top box rental and lose the Family channels because they say any new content pack come with set-top rental from Oct 2012 onwards and Sports+ only do not have Family channels.

I believe I will continue with no set-top box rental until my contract expires in 4 months time.

 

[frustrateddude]

QUOTE from ST FAQ
I am an existing customer and I am keen to remain on my existing content. Will I be charged rental for my set-top box?

For customers who are out of contract to their mio TV and/or BroadBand Bundle services and are not currently paying for set-top box rental, a nominal $4.90 monthly charge will be implemented for your first HD set-top box from 1 June 2013. The charges for any additional HD set-top boxes or DVR set-top boxes under your account will also be adjusted accordingly.

For out of contract BroadBand bundle customers, we encourage that you recontract to enjoy a special rate of $1.90/mth (U.P. $4.90/mth) on your first HD set-top box.

For existing customers who are still within the contract but are not on our new content packs, there is no change to the set-top box charges. Once you have reached the end of your contracts, we will notify you in advance of the set-top box charges.
UNQUOTE

I am on the then pre-new content packs, the JinXuan Combo Pack at $29.90 Barclay Premier League, Star Sports with free Family channels and free HD set-top box. Did not upsize to Sports+ at $34.90 otherwise kanna double-whacked the set-top box rental and lose the Family channels because they say any new content pack come with set-top rental from Oct 2012 onwards and Sports+ only do not have Family channels.

I believe I will continue with no set-top box rental until my contract expires in 4 months time.

in summary (for set top box):
a) new customer pays $4.90
b) existing cust (w contract)will pay after contract ends (notfication in advance)
c) existing cust (w contract) needs pay $4.90 if change to new content.(encourage no change if one refuses to pay the $4.90.
d) cust wo contract "cajoled" to recontract @ $1.90

anymore other possible scenario?
P.S.: I fall under cat "d".

 

[guile]

in summary (for set top box):
a) new customer pays $4.90
b) existing cust (w contract)will pay after contract ends (notfication in advance)
c) existing cust (w contract) needs pay $4.90 if change to new content.(encourage no change if one refuses to pay the $4.90.
d) cust wo contract "cajoled" to recontract @ $1.90

anymore other possible scenario?
P.S.: I fall under cat "d".

I am under cat "d" too...just received the letter encouraging us to upgrade to 100mbps at $69.90 with free 2 months subscription and a special rate of $1.90 for the set top box.

but must sign up before 30 April 2013....

 

[frustrateddude]

I am under cat "d" too...just received the letter encouraging us to upgrade to 100mbps at $69.90 with free 2 months subscription and a special rate of $1.90 for the set top box.

but must sign up before 30 April 2013....

If switch from ADSL, u need to pay installation fee of $80.25 (weekdays)or $112.35 (weekends)

 

[guile]

If switch from ADSL, u need to pay installation fee of $80.25 (weekdays)or $112.35 (weekends)

I'm on 50mbps extremehome plan. currently paying slightly over $60 for internet, home line and mio tv (no set top box rental fee) and enjoying the family channels....we have 3 line mobile lines and each line is getting 25% discount (based on the old promo).

if change to this plan have to pay $69.90/mth + $1.90/mth for set top box (if sign up before 30th April, if not will be $4.90 if starting 1st June). the mobile discounts will also drop to 20% each.

i think it's better to stick to my current plan and just pay the $4.90.

 

[frustrateddude]

I'm on 50mbps extremehome plan. currently paying slightly over $60 for internet, home line and mio tv (no set top box rental fee) and enjoying the family channels....we have 3 line mobile lines and each line is getting 25% discount (based on the old promo).

if change to this plan have to pay $69.90/mth + $1.90/mth for set top box (if sign up before 30th April, if not will be $4.90 if starting 1st June). the mobile discounts will also drop to 20% each.

i think it's better to stick to my current plan and just pay the $4.90.

good thinking!
just a calculation
($62.90+4.90) for 24months $1675.2
(($69.90+1.9)x22)(2month free)+1.9+1.9( rental 2months) for 24months $1583.4
saving is $91.80 if recontract

If the drop in 5% for 24 months(due to recontract) is more than $91.80, then by all means don change.
otherwise may consider to change?

 

[guile]

good thinking!
just a calculation
($62.90+4.90) for 24months $1675.2
(($69.90+1.9)x22)(2month free)+1.9+1.9( rental 2months) for 24months $1583.4
saving is $91.80 if recontract

If the drop in 5% for 24 months(due to recontract) is more than $91.80, then by all means don change.
otherwise may consider to change?

Thanks for the calculations...

Currently we have 3 plans

3G Ione Plus $25.68/mth
Flexi Lite $39.90/mth
Flexi Plus $99.90/mth

All 3 enjoying 25% discount... $2978.64 over 24 months after the discount.
At 20% will be $3177.22 over 24 months.

Difference is $198.56 which means i'll be paying slightly more than a $100 if I recontract....

 

[sacredrays]

Lets say if I recontract my existing 50mbps fibre miohome to the 100mbps as advertised, what will happen to my existing free 30gb 1mbps mobile bb bundled with the previous plan?

 

[duhduhduh]

same here bro. on the 50mbps plan as well. contract finishing soon as well.

i thought the rental of the modem is at 4.90 as well?

so in this case, it will be 4.9(modem) + 4.9(tv- box) ?

 

[duhduhduh]

if we stick to our current contract, after contract over, will the prices remain the same?

 

[Tokieda]

is paya lebar singpost the only place to return miotv box?

 

[dunforget]

any luck using mio tv remote DVR feature?

hi guys,

today I just noticed that miotv has a feature that allows you to record tv shows from their website.

it sounds cool enough but the website is so crippled, I couldn't login properly and see the "list of tv shows", anyone tried this?

 

[liangtam]

Think you need topup to rent DVR model

 

[uplinkhack]

Just received a letter from SingTel saying they're gonna charge for first set top box at 4.90 per month. Is this a new thing?

What's the procedure to cancel internet and Mio totally?

Thanks.

 

[chuppachop]

hi guys,

it sounds cool enough but the website is so crippled, I couldn't login properly and see the "list of tv shows", anyone tried this?

The feature has been available for quite some time.....just not promoted much. Think it works better on IE.

 

[Hollud]

Just received a letter from SingTel saying they're gonna charge for first set top box at 4.90 per month. Is this a new thing?

What's the procedure to cancel internet and Mio totally?

Thanks.

Not sure when it kicked in, but when I emailed the customer service, they confirmed that they will be charging for STB rental. This is in-line with StarHub rental fees ($6.92/month for HD box).

 

[uplinkhack]

Not sure when it kicked in, but when I emailed the customer service, they confirmed that they will be charging for STB rental. This is in-line with StarHub rental fees ($6.92/month for HD box).

A bit confusing. So if let's say I'm going for the $69.90/month Fibre bundle with Mio, then they'll charge me $69.90 + STB rental?

 

[AhBui168]

now mio tv sport 104 no longer available

last time still can watch free soccer on sat & sun...

 

[guile]

now mio tv sport 104 no longer available

last time still can watch free soccer on sat & sun...

ya man....mio is really f up...

 

[Crimsom]

I now on ADSL mio home + 2 mio tv set-top box. So total they gave me 3 phonelines, 2 for tv and 1 for internet. If i upgrade to 100mbps fibre bundle, my mio tv will become fibre or remain as ADSL?